Q:Why do some say it replaced shower valves in a mobile home if the product says it is for sink faucets and not shower faucets?
by|Oct 24, 2023
1 Answer
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A: Thank you for your interest in Danco products and for your inquiry. There are some shower valves, tub valves, and sink faucet valves that use the same stems. Danco 2J-8H/C (17451) is designed to fit some Phoenix and Moen brand valves.
by|Oct 26, 2023
Q:Why when I replaced both cartridges one leaks/bleeds through?
by|Jun 18, 2023
1 Answer
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A: Thank you for your interest in Danco products and for your inquiry. So we can better assist you, please contact Danco Product Support at Danco.Support@NCH.com with a picture or a short video of the issue you are experiencing.
by|Jun 23, 2023
Q:I replaced both hot and cold cartridges but now water bleeds through the valve when open and shutting
by|Jun 18, 2023
1 Answer
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A: Thank you for your interest in Danco products and for your inquiry. So we can better assist you, please contact Danco Product Support at Danco.Support@NCH.com with a picture or a short video of the issue you are experiencing.
by|Jun 23, 2023
Q:Is this the same part as the phoenix STEM AND BONNET (#61-5) ??
by|Apr 20, 2023
1 Answer
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A: Thank you for your interest in Danco products. According to our records, 2J-3H (15918) and 2J-3C (16000) are the equivalent to Phoenix #61-5.
by|Jun 11, 2023
1 found this answer helpful
Q:This is? Can i just replace the handle part? Thanks
by|Aug 29, 2020
1 Answer
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A: Thank you for contacting Danco. We apologize but we don't understand your question in relation to this stem. Please reach out to our Customer Support team so they can better assist you. You can call them at 1-800-523-5135 option #2 during our business hours (Monday – Friday 8 am – 5 pm CST) or if you prefer you can email them at support@danco.com.
by|Oct 1, 2020
Q:How do I use the small extension/adapter? If I could add it to extend the part that goes into the pipe, it would fit. Otherwise, it is not long enough.
by|Feb 13, 2017
1 Answer
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A: Thank you for choosing Danco products. The extra brass piece pictured is not an extension, it is the faucet seat that provides a smooth surface for the rubber washer on the end of the stem to seal against. It is installed into the faucet before the cartridge.
by|Mar 26, 2023
3 found this answer helpful
Q:I bought 2 each p.n 2J-8H/C stems the hot water side shuts off correctly the cold water
side shuts off in the wrong direction? How do I reverse that?
by|Jul 31, 2014
1 Answer
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A: Thank you for your inquiry. These stems are intended for use on faucet with round, knob-style handles that both turn in the same direction. They are not reversible. We apologize for the inconvenience.