Questions and Answers for Custom Building Products ProLite 30 lb. Gray Premium Rapid Setting Large Format Tile Mortar

A:  ProLite Rapid Setting Tile and Stone Mortar's Gray and White formulas have comparable bond strengths. For further assistance please contact our technical services department at 1 800 282 8786 option 2.

A:  I think the question is nonsense to begin with! There are many dynamics of why an item is not carried at a local store, simply could be that they are out of stock. Plus, not mentioning the area where you store is located is very helpful. The mfg (Custom) is simply asking you to check with your local store for availability, seeming they can’t control that!

A:  Please confirm this products availability with your local Home Depot store. For further assistance please contact our installation division at 800.272.8786 option 2

A:  The mfg (Custom) responded with non-sense...So I purchased a competitor's equivalent product at Lowe's.

A:  This product is not carried in most stores because it is so specialized in nature and has lower demand than other varieties. You can usually special order it and have it shipped to your store at no additional cost.

A:  Please see our coverage chart or material calculator at www.custombuildingproducts.com or contact our installation division at 800.272.8786 option 2 for further assistance.

A:  An approximate coverage 36 sq. ft. - 40 sq. ft. per bag has been calculated for a 3/4" x 9/16" x 3/8" U-Notch Trowel. This is the closest calculated coverage compared to a 3/4" x 1/2" Notched Trowel. Please see our "Material Calculator" at our website www.custombuildingproducts.com to help calculate the amount of material for your project. For further assistance please contact our installation division at 800.272.8786 option 2

A:  depending on trowel angle about 35 to 40 sq ft per 30 lb bag

A:  This is not recommended to be used over linoleum.

A:  ProLite Rapid Setting Tile and Stone Mortar is a premium mortar that may be used for installing tile over RedGard Waterproofing and Crack Prevention Membrane. For further assistance please contact our installation division at 800.272.8786 option 2

A:  no, a non fortified thin set mortar should be used like Bostic

A:  I don't see why not, it is a fast setting epoxy thin set and has good bond strength to concrete and ceramic, porcelain, brick, and terrazzo tile

A:  Yes, ProLite is suitable for swimming pool tile installations. If you need further assistance contact our installation division at 800.282.8786