Questions and Answers for Commercial Electric 5 in. and 6 in. White Recessed LED Trim with 2700K, 90 CRI (2-Pack)

A:  We can only recommend the dimmers specified in our instruction sheets. I don’t believe “x10” is part of the list.

A:  Dear Customer, If the light goes out, the entire light fixture will have to be replaced.

A:  You do have to replace the unit if the LED fails, but it is rated 50,000 hour life span. If you used it 10hrs/day; which most people won't, it should not fail for almost 14 years.

A:  You can contact the manufacturer for replacement parts to replace anything that fails.

A:  yes

A:  The retainer springs on this unit are designed for recessed lighting cans. They won't seal to the ceiling if you are planning to simply stick them in a ceiling hole. There are other similar units with a different type of retainer that may work.

A:  Dear Customer, A can must be used to install these recessed LED Trims. See Model # EV608941WH30-2 for a Recessed LED Trim option that will not need a can.

A:  The trim has to be installed in a housing (can). An easier option maybe the following product which doesn't require a can, EnviroLite Model # EV608941WH27 Internet # 205978331

A:  Thanks for your response guys. Okay so I went to the store and figured out how to install them without a can. I'll unscrew the springs mounts that holds them in place and then insert the light threw the pre-drilled hole then reattach the springs upside down witch will serve as a clamp. So my question is now, can I have these in a open area attached to a drop ceiling tile that's a little less then six inches below the original painted sheet rock ceiling. I'm guessing that the heat is very low on these since they are LED?

A:  Dear customer, Yes, you may use these LED Trims on sloped ceilings.

A:  Sloped ceiling doesn't mean that the housing is different, so most likely you can use it in a sloped ceiling.

A:  Dear Customer, For Tech Support please call 800-345-0542 and we'll connect you with one of our technicians.

A:  The socket it self is not an issue, but if the wiring going to the socket has exposed connections that could shock a person or short, you could have a potentially hazardous situation. Turn off the power to the light and verify that where the wiring is connected to the socket is insulated and that there is no potential for a person or an object to contact the wiring connection points. If so, you should be able to insulate it with black electrical tape. Best rule when dealing with electricity: If you are not 100% sure, ask a professional to inspect it.

A:  yes

A:  Dear Customer, This fixture already has the LED components built in, a separate LED bulb cannot be used in this case.

A:  Yes

A:  you need a recessed housing to use this trim

A:  The CERT65-4 is designed to be used with specific housings listed on its label and in the instructions. The width of the flange for the CERT65-4 is 7.5 inches. As long as the can’s flange is less than 7.5 inches, then it should be covered.

A:  The start time is less than 0.3 seconds.