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Questions and Answers for Clopay Classic Steel Short Panel 8 ft x 7 ft Insulated 18.4 R-Value Sandtone Garage Door with Windows

Internet #204598321

Model #HDP20_ST_Plain

Store SKU #1000337844

Classic Steel Short Panel 8 ft x 7 ft Insulated 18.4 R-Value Sandtone Garage Door with Windows
(376)Questions & Answers (218)
  • 3-layer steel frame construction with insulation
  • Features Intellicore an industry leading R-value insulation
  • Deep panel edging improves appearance close-up and from the curb
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Questions & Answers

218Questions
caret
Q:Just was wondering about the product weight (doors with windows) and found the 2 R18 9x7 door is lighter then R12 1-1/4 9x7 door. Is it true?
by|Oct 23, 2023
1 Answer
Answer This Question

A:  Hi Alex, Thank you for bringing this error to our attention. We will work with the site designed to get this corrected. The R18 door is heavier than the R12 door. Thank you for shopping the Home Depot, the Clopay team

by|Oct 24, 2023
    caret
    Q:What is the Radius of the supplied upper track? Is it 12 or 15 ?
    by|Oct 23, 2023
    1 Answer
    Answer This Question

    A:  Hi Scott, The radius that is included is 12". Thanks for shopping the Home Depot, the Clopay team

    by|Oct 24, 2023
      caret
      Q:What happens to the old garage door None
      by|Oct 5, 2023
      1 Answer
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      A:  Hi David, If you order this door and install it yourself you would have to dispose of your old door. If you go through the professional install program at Home Depot there are options for the old door to be taken down and hauled away as part of the that process. Thanks for shopping the Home Depot, the Clopay team

      by|Oct 12, 2023
        1 found this answer helpful
        caret
        Q:Can I paint this?
        by|Sep 27, 2023
        1 Answer
        Answer This Question

        A:  Susan, yes you can paint the door. Please follow the instructions in the owners manual for best results. Thanks for shopping The Home Depot, The Clopay Team

        by|Sep 28, 2023
          caret
          Q:Does the insulation on the R12 door go clear to the raised panel surface inside the door?
          by|Sep 21, 2023
          1 Answer
          Answer This Question

          A:  Richard, yes the 12.9 R value door features our Intellicore Polyurethane Insulation which fills all the cavities of the door. Thanks for shopping The Home Depot, The Clopay Team

          by|Sep 28, 2023
            caret
            Q:What will my RO need to be for framing for both Height and Width? I just demoed my garage and will start framing tomorrow.
            by|Sep 11, 2023
            1 Answer
            Answer This Question

            A:  Your door size should be the same size as your rough opening. I.E. if you want a 8x7 opening, you would order your door that same size. Thank you for shopping The Home Depot, the Clopay team.

            by|Sep 14, 2023
              caret
              Q:Glass inserts cracked how and where do I get replacement
              by|Sep 8, 2023
              1 Answer
              Answer This Question

              A:  David, you can contact Clopay at 1-877-526-2050 for assistance with this issue. Thanks for shopping The Home Depot, The Clopay Team

              by|Sep 13, 2023
                caret
                Q:Hi, I?m building a tiny home with two garage doors. All my man doors and French doors are 80? in height. Can I frame the garage door opening at 80? vs 84? (7ft) so they all line up at the same height?
                by|Aug 7, 2023
                1 Answer
                Answer This Question

                A:  Hi Thomas, Yes you can frame it at 80" but you will need to order your garage door at 6'9" high instead of 7'. You can do this by goin got www.homedepot.com/garagedoors and designing the door you like with the 6'9" height. Thanks for shopping the Home Depot, the Clopay team

                by|Aug 7, 2023
                  caret
                  Q:What?s the difference between the 6.5 and the 12.9 r value
                  by|Aug 4, 2023
                  1 Answer
                  Answer This Question

                  A:  Hi Mike, The difference between these two doors is the 6.5R door uses polystyrene insulation and the 12.9R door uses polyurethane insulation which is a much denser and heavier insulation therefore you get about double the R-Value even though the doors are the same thickness. Thanks for shopping the Home Depot, the Clopay team

                  by|Aug 7, 2023
                    caret
                    Q:Is it possible to assemble the door so top section of the door has no windows and the second section, below the top, has the windows. I know some extra holes may need to be drilled but that is not a problem.
                    by|Jul 25, 2023
                    1 Answer
                    Answer This Question

                    A:  Dave, yes you can assemble the door like this. We have many customers who order their doors with the windows in the second section from top. Thanks for shopping The Home Depot, The Clopay Team

                    by|Jul 26, 2023
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