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Questions and Answers for Clopay Gallery Collection 16 ft. x 7 ft. 18.4 R-Value Intellicore Insulated Solid Sandstone Garage Door

Internet #204598385

Model #GR2SU_ST_SOL

Store SKU #1000338600

  • Integrated locking system for added security
  • Deep panel edging improves appearance close-up and from the curb
  • Can be painted to complement your home's exterior

Questions & Answers

144Questions
caret
Q:I have the Clopay door that was installed about 8 years ago and have some wind damage. So was going to replace the door. Can I just use the existing rails and not change everything out. It does have 15" risers though and didn't know if that makes a differ
by|Mar 26, 2024
1 Answer
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A:  Jeff, For warranty purchases it is strongly suggested that you purchase the complete door, including all new hardware. Thank you for shopping The Home Depot, the Clopay team.

by|Apr 1, 2024
    caret
    Q:Can you paint the exterior of the white garage door a different color?
    by|Nov 1, 2023
    1 Answer
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    A:  Mary, You can paint your steel garage door. Make sure you use a high quality exterior paint. Also make sure you properly clean the surface of your existing garage door before applying paint. Thank you for shopping The Home Depot, the Clopay team.

    by|Nov 2, 2023
      caret
      Q:How many support struts does the door include?
      by|Sep 20, 2023
      1 Answer
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      A:  Tash, It should only come with one strut. Thank you for shopping The Home Depot, the Clopay team.

      by|Oct 18, 2023
        caret
        Q:What is the thickness of the door panels? Are they two inch?
        by|Sep 2, 2023
        1 Answer
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        A:  Tash, the 6.5 R Value door is 1 3/8" thick. The 18.4 R Value door is 2" thick. Thanks for shopping The Home Depot, The Clopay Team

        by|Oct 10, 2023
          1 found this answer helpful
          caret
          Q:With the installation of this door, what would be the temperature of the garage when heat exceeds 112 temperature?
          by|Aug 13, 2023
          1 Answer
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          A:  Hi Regina, The garage door can only help to maintain the air temperature already in the garage. The door does not heat or cool the air. The higher the R-Value the better the door works to maintain what is already in the garage. Thanks for shopping the Home Depot, the Clopay team

          by|Nov 28, 2023
            2 found this answer helpful
            caret
            Q:I already have a door like this, just need to replace. Can I use the same torsion spring and just replace the tracks and door?
            by|Aug 2, 2023
            1 Answer
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            A:  Hi Jamie, We recommend that you replace the torsion spring. In order to replace your door you will have to unwind the old torsion spring anyway. Also, torsion springs are very specific to the new door weight and track set and come with the door. Thanks for shopping the Home Depot, the Clopay team

            by|Aug 2, 2023
              caret
              Q:What is the rough opening requirement
              by|Jun 28, 2023
              1 Answer
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              A:  WestPlains, Generally, the rough opening is the same size as the door you are purchasing. In this instance you would be looking at a 9ft x.7ft. rough opening. Thank you for shopping The Home Depot, the Clopay team.

              by|Jun 30, 2023
                caret
                Q:What are the dimensions of each individual raised panel on these doors? I would like to see if individual faux windows will fit across the top panel.
                by|Jun 22, 2023
                1 Answer
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                A:  Hi Fran, The raised panel portion of the section measures 16" (H) x 19.5" (W). Thanks for shopping the Home Depot, the Clopay team

                by|Jun 23, 2023

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