Q:Why is their 100 foot cord just like this one cost $5 less even though it's twice as long?!
by|Nov 15, 2016
1 Answer
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A: Thank you for your recent inquiry with The Home Depot Chevy513. Our online prices are subject to many factors including materials used to make the merchandise by the vendor and a national average set by our corporate office along with the manufacturers and vendors and other various, related aspects of online merchandising. We appreciate your business and look forward to serving you in the future. Thank you for shopping Home Depot.
by|Nov 18, 2016
Q:I bought two of these, and one cord is not working correctly. I have to move it in all directions, until it finally works. Was is the exchange policy?
by|Mar 27, 2016
2 Answers
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A: "What" is the exchange policy?
by|May 3, 2023
A: Thank you for contacting Cerro with your product inquiry. I am so very sorry to hear about one of the cords not working properly for you. According to the Home Depot return policy, "Returns within 90 days of purchase and with a valid sales receipt will be exchanged, refunded in cash, credited to your account or refunded via The Home Depot store credit." In addition, we want to make sure you are fully satisfied as a customer and would definitely like to know more details about the problem with the cord. Please contact our Customer Service Department at 1-866-572-3776 so we can assist further.
by|May 3, 2023
Q:Max amperage
by|Jul 23, 2015
2 Answers
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A: This product is rated for 15 amps.
by|May 3, 2023
A: This product is rated for 15 amps. We will update the product overview to show the correct amps.Thank you for your interest in our Stayplug Extension Cord.
by|May 3, 2023
1 found this answer helpful
Q:Does this cord get stiff in cold weather?
by|Dec 4, 2014
2 Answers
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A: Yes. It gets very stiff. Wouldn't use it outdoors in the winter
by|May 3, 2023
A: This cord is an SJTW cord and will remain flexible down to -40 degrees F.
by|May 3, 2023
Q:Is this cord polarized/ can I use it with polarized tool plug-in??
by|Sep 17, 2014
5 Answers
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A: Yes, it is polarized.
by|May 3, 2023
A: Yes
by|May 3, 2023
A: Yes.
by|May 3, 2023
A: Yes, this cord is polarized and has polarized ends.
by|May 3, 2023
A: Yes this is the standard 3 prong plug with ground. It will take a polarized 2 plug appliance with polarized plugs.
by|May 3, 2023
1 found this answer helpful
Q:Picture of product shows 10 AMP rating but this set is being marketed as 15 AMP. Is the picture an error?
by|Aug 29, 2014
3 Answers
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A: The image in fact an error. We are working to correct this as quickly as possible. Per the detailed product description, this cord is rated 15 AMPs.
by|May 3, 2023
2 found this answer helpful
A: The packaging on the cords I received states 15 amps - 125 volts
by|May 3, 2023
1 found this answer helpful
A: The label on the cord says 15 amp.
by|May 3, 2023
1 found this answer helpful
Q:IS this product made in the USA?
by|Aug 29, 2014
4 Answers
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A: No it isn't. I thought it was too by looking up the company. When I got it and it was made in china, I wasn't happy.