Q:Is this carport designed for installation on a sloped car drive?
by|Mar 22, 2024
1 Answer
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A: Hello Jesus,
Thank you for your question. It is important to install the Carport on a level surface and anchor it to the ground as soon as the installation is complete, making sure it is squared, to keep it from moving or becoming damaged in strong winds. If you have any other questions or wish to discuss this in more detail, please call us at 1-800-560-8383.
Thank you!
by|Mar 25, 2024
Q:Does it come with sides, front and back
by|Mar 4, 2024
1 Answer
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A: Hello,
Thank you for your question. The Arrow 12 ft. W x 24 ft. D x 7 ft. H Charcoal Galvanized Steel Carport comes alone without any enclosure-kit accessory. However, we do offer steel enclosure-kit as a separate optional purchase.
https://www.shelterlogic.com/catalogsearch/result/?q=steel+enclosure
Thank you!
by|Apr 11, 2024
Q:What gauge material are the steel post made of?
by|Feb 25, 2024
1 Answer
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A: Hello,
Thank you for your question. A heavy-duty, galvanized steel roof that's built to last - features a 29-gauge painted galvanized steel for corrosion resistance. The 2" x 2" frame post is 15 gauge thick. If you have any other questions or wish to discuss this in more detail, please call us at 1-800-851-1085 (press 1).
Hope this helps!
by|Feb 26, 2024
Q:Can you tell me the size of the screws head? They look like hex head in the instructions and I want to buy a few driver bits ahead of time.
by|Feb 5, 2024
1 Answer
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A: Hello,
Thank you for your question. You'll need to acquire a 5/16 driver.
Hope this helps!
by|Feb 6, 2024
Q:Is a building permit required?
by|Feb 3, 2024
1 Answer
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A: Hello,
To obtain this information you must visit your Town Hall and request a copy of their guidelines. Every county across the nation has different regulations and due to this variance, we do not have this information.
Thank you!
by|Mar 17, 2024
Q:Do you install?
by|Feb 1, 2024
1 Answer
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A: Hello Juanita,
Please contact the Home Services Division for an install quote, call 1-855-752-3352.
Thank you!
by|Feb 2, 2024
Q:Why are the reviews for a different product? That's extremely misleading
by|Jan 5, 2024
1 Answer
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A: Hello,
We do apologize for the confusion. Our team is looking into this to rectify the error.
Thank you for bringing this to our attention.
by|Jan 12, 2024
1 found this answer helpful
Q:The reviews show a different cover,so what are you getting? The white square looking unit or the one with a piked roof line?
by|Jan 1, 2024
1 Answer
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A: Hello,
Thank you for your question. They are both Arrow Carports, but this particular model # CP1020, is the White, Flat shape Carport as displayed on the description.
Thank you!