Q:I have 24" rough opening what size do I need , is it returnable if color don't match. Does Home Depot have color samples?
by|Mar 3, 2017
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A: Hi Db, for this 27 in. Octagon Gable Vent in Parchment, if ordered on Homedepot.com, will be shipped and purchased as it is displayed on Homedepot.com when localized to your area. he product is listed for a Net free venting area: 81 sq. in. and a rough opening: 9 in. x 9 in. This information is reflected in the ‘Product Overview' portion of the product page. We would ask that you please review the item details, specifications and any files on the item's product page to see if it will work for your purposes. Also yes, most products purchased on Homedepot.com can be returned however the policy varies between products and there are exceptions. This item has a 90 day return policy. Original shipping charges will be deducted from the refund in the event that the return is the result of an error by The Home Depot. Items must be returned with all components for a full refund. To see if an item has a return policy, check out the 'Specifications' portion of the item's product page where one row should be titled 'Returnable'. Please refer to the following link for the exceptions and for more information and options.
http://www.homedepot.com/c/Return_Policy
To return a Home Depot purchase you've made online, you can:
1.) Take it to your nearest Home Depot store.
Be sure to bring a copy of your shipping confirmation email or the credit card you used for the purchase.
2.) Start your return online.
If your order is eligible for online return, you'll receive a shipping label via email to print and attach to your package. You can then drop it off at your nearest UPS store/dropbox.
3.) Call us at 1-800-430-3376.
A Customer Support Associate can get your UPS return started for you, or advise you on your other options.
Note that all Alaska and Hawaii non-UPS returns must be returned to a retail store.
Additionally, we do not offer a color sample for this item as a singular purchase on Homedepot.com. We appreciate your business and look forward to serving you in the future. Thank you for shopping Home Depot!
