A: Hi there! Thank you for taking the time to contact us with your question. The Bruce American Originals is exclusive to Home Depot , for Bruce floors that are exclusive Home Depot can request a sample on your behalf from their third party vendor CMG.
Please feel free to contact our Customer Services at 1-866-243-2726, Monday through Friday from 9 a.m. – 4:30 p.m. EST., if you'd like additional assistance. Have a wonderful day.
by|Oct 3, 2022
Q:Hello,
Can anyone confirm what colors are depicted in some of the reviews. I really like the photo from Dave Review on august 9th 2016. And Also From Beauty (photo w/dog) from Sept 30, 2014. What colors are those floors??
by|Jun 29, 2022
1 Answer
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A: Hi there,
Thank you for taking the time to contact us with your question.
Unfortunately the people who posted their photos did not include the identifying model numbers or color name of their flooring. Without a model number, I am not sure what the flooring is in the pictures. I apologize for the inconvenience.
Please feel free to contact our Customer Services at 1-866-243-2726, Monday through Friday from 9 a.m. – 4:30 p.m. EST., if you'd like additional assistance. Have a wonderful day.
by|Jun 30, 2022
Q:Online this looks very similar to Bruce Gunstock oak. How similar in color are these ?
by|Jul 15, 2021
2 Answers
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A: This is the product I was looking at:
https://www.homedepot.com/p/Bruce-Natural-Reflections-Gunstock-Oak-5-16-in-Thick-x-2-1-4-in-Wide-x-Random-Length-Solid-Hardwood-Flooring-40-sq-ft-case-C5011/202667230
by|Jul 20, 2021
A: Hello,
We do offer Gunstock color across multiple product lines, but most are different in some way. An it depends on the grading, face treatment, edge and end treatment, as well as the face fill and finish that we put on products. If you can point out a specific product we would be able to tell you the similarities with that product then.
by|Jul 19, 2021
1 found this answer helpful
Q:only two in stock i need 6 but it wont let me get noitification when more arrive. how do i make that happen
by|May 31, 2021
1 Answer
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A: Hi Mary,
Thank you for contacting us with your question.
This Bruce - American Originals - Sugar White is an active product. Although this product may not be available in stock at your local store or online, please know that it can be special ordered for you.
A sales associate should be able to place a backorder on your behalf, so when the product becomes available, your order can be filled and shipped. Simply have a sales associate contact our AHF Products Order Services Team for assistance.
We hope that this information is helpful. Please feel free to contact our Customer Services at 1-866-243-2726, Monday through Friday from 9 a.m. – 4:30 p.m. EST., if you'd like additional assistance.
Have a wonderful day.
by|Jun 3, 2021
Q:I really want to know what color is the flint. There’s no samples from the Home Depot in our area. Can someone tell me is the flint really grey?
by|Mar 6, 2021
1 Answer
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A: Hi Wan,
Thank you for reaching out to us with your question.
The Bruce - American Originals - Flint color has more of a dark brown hue. You can order a sample of this product directly from The Home Depot's website. The model number of the sample is the following:
BR-662674
A sales associate at your local The Home Depot will also be happy to help by ordering a sample of this product for you, from their Contemporary Marketing Group.
We hope that this information is helpful. Please feel free to contact our Customer Services at 1-866-243-2726, Monday through Friday from 9 a.m. – 4:30 p.m. EST., if you'd like additional assistance.
Have a wonderful day.
by|Mar 8, 2021
Q:Is there a corresponding stair nose for this product in sugar white?
by|Feb 7, 2021
1 Answer
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A: Hello there!
Thank you for reaching out to us with your question.
We apologize for the inconvenience, but we unfortunately do not manufacture the trims for the American Originals flooring collection.
A sales associate at your local The Home Depot will be happy to assist by contacting their trim vendor to get the best coordinating trim for your flooring.
Again, we apologize for any inconvenience and hope that this information is helpful. Please feel free to contact our Customer Services at 1-866-243-2726, Monday through Friday from 9 a.m. – 4:30 p.m. EST., if you'd like additional assistance.
Have a wonderful day.
by|Feb 8, 2021
Q:Can I order a sample of this product? Trying to match other flooring in my home.
by|Aug 29, 2020
1 Answer
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A: Hi Jessica,
We are excited to tell you that a sample of this product can be ordered directly from The Home Depot's website. For your convenience, please visit the following link to view the details:
BR-655694 - https://thd.co/2Dez7WI
We hope that this information is helpful. Have a great day!
by|May 23, 2021
1 found this answer helpful
Q:The description associated with the product indicates this floor may be glued down, however the associated instructions do not recommend it. Has anyone attempted the glue down method and be able to describe how well it worked?
by|Apr 4, 2020
1 Answer
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A: Hello VT! Thank you for contacting AHF Products. This product is fine for a glue down installation. You can view detailed installations on how to do so here: https://hardwoodexpert.ahfproducts.com/knowledge-base/installation-instructions-5-16-8mm-solid-strip-plank-flooring-staple-down-and-glue-down/. Congratulations on your new floor!