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Questions and Answers for Bruce Country Natural Hickory 3/4 in. Thick x 2-1/4 in. Wide x Random Length Solid Hardwood Flooring (20 sqft / case)

Internet #202665073

Model #C0610

Store SKU #1000116313

  • Expertly crafted in USA with solid hickory; a renewable resource
  • Durable nail down install on/above grade and refinish up to 3x
  • 50-year Limited Warranty provides peace of mind and great value

Questions & Answers

98Questions
caret
Q:What is the difference between country natural vs natural finish on these? Is one darker than the other? Is the wood look the same under the stain? And will the natural finish floors be restocked anytime soon?
by|Dec 16, 2023
1 Answer
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A:  Hello Irina! Thank you for taking the time to contact us with your question. While both our Country Natural finish and the Natural finish both feature mainly a clear top coat with no stain color added to it, our Country Natural finish features a greater abundance of natural character to promote a more country/ rustic appearance to the floor. Country Natural may exist as an option within a product collection depending on the species of wood used in the flooring and also the grading expectations of the collection is part of. The natural character may include (but not limited to) knots, worm holes, plank to plank color variation, and mineral streaking.  Once again, thank you for contacting AHF Products. I hope this information is helpful. If you have any further questions, please feel free to contact us again, Monday through Friday, from 9:00 am – 4:30 pm EST by e-mail at productsupport@ahfproducts.com or by phone at 1-866-243-2726.

by|Dec 20, 2023
    caret
    Q:no underlayment necessary? should this go directly on subfloor?
    by|Aug 25, 2023
    1 Answer
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    A:  Hi Will! Thank you for taking the time to contact us with your question. Solid hardwood flooring can be fastened to most existing flooring materials providing they can be penetrated with the fastener and the subfloor/underlayment materials meet or exceed the recommended subfloor/underlayment requirements. Laminated rosin paper or 15# builders felt (tar paper) acts as a moisture retarder and may be used to reduce movement caused by changes in subfloor moisture, thereby reducing cupping and warping. (This is especially helpful over crawl spaces and basements.) In addition, the use of these materials can give the flooring a more solid feeling, reduce sound transfer, prevent noise caused by minor irregularities and debris, and make it easier to slide the hardwood together across the surface of the subfloor.  To act as a moisture barrier, structural panels/underlayment must be installed sealed side down. When used as a subfloor, allow 1/8˝ (3 mm) expansion space between each panel. If spacing is inadequate, cut in with a circular saw. Do not cut in expansion space on tongue and groove panels. Plywood: Should be minimum CDX grade (exposure 1) and meet US Voluntary Product Standard PS1-95 performance standard or Canadian performance standard CAN/CSA 0325-0-92. The preferred thickness is 3/4˝ (19 mm) as a subfloor [minimum 5/8˝ (16 mm)]. When using an underlayment panel a minimum 3/8˝ (9.5 mm) thickness is recommended. Oriented Strand Board (OSB): Conforming to US Voluntary Product Standard PS2-92 or Canadian performance standard CAN/CSA 0325-0-92 construction sheathing. Check the underside of the panel for codes. When used as a subfloor, the panels must be tongue and groove, and installed sealed side down. Minimum thickness to be 23/32˝ (18 mm) thick when used as a subfloor or 3/8˝ (9.5 mm) as an underlayment. Some board manufacturers’ recommendations vary. For more information regarding installation for Bruce solid hardwood flooring please visit the following link: https://bit.ly/3RfiPAL Please feel free to contact our Customer Services at 1-866-243-2726, Monday through Friday from 9 a.m. – 4:30 p.m. EST., if you'd like additional assistance. Have a wonderful day.

    by|Aug 28, 2023
      caret
      Q:What are the matching transitions for American Treasures Smoky Topaz Hickory hardwood flooring?
      by|Jun 16, 2023
      1 Answer
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      A:  Hello Jill, Thank you for contacting AHF Products.                                                          Below the corresponding trims are listed for the Bruce American Treasures, Smokey Topaz: Quarter Round: T7472 T-Mold: T5272 Reducer (Flush-Fit): TR9HI142M Threshold: T9772 Stairnose (Flush-Fit): TS9HI142M Once again, thank you for contacting AHF Products. I hope this information is helpful. If you have any further questions, please feel free to contact us again by e-mail at productsupport@ahfproducts.com or by phone at 1-866-243-2726, Monday through Friday from 9am to 4:30pm, EST.  Additional information may also be found at our technical website FloorExpert.com.

      by|Jun 16, 2023
        caret
        Q:What are the matching transition colors for Bruce Plymouth Brown Hickory (model #C0788
        by|Jan 25, 2023
        1 Answer
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        A:  Hello There! Thank you for taking the time to contact us with your question. For transitions to match this flooring product, we offer the following with the correspondingg model numbers listed to the right of each... Quarter Round - TQ0HC74M T-Mold - TM0HC74M Reducer (Flush Fit) - TR9HC74M Threshold - TH0HC74M Stairnose (Flush Fit) - TS9HC74M We recommmend asking the flooring associate about special ordering these on your behalf. Once again, thank you for contacting AHF Products. I hope this information is helpful. If you have any further questions, please feel free to contact us again, Monday through Friday, from 9:00 am – 4:30 pm EST by e-mail at productsupport@ahfproducts.com or by phone at 1-866-243-2726.

        by|Jan 25, 2023
          caret
          Q:What is difference between internet #202595885 (hickory rustic natural) and internet #202665073 (country natural hickory)?
          by|Jan 24, 2023
          1 Answer
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          A:  Hello There! Thank you for taking the time to contact us with your question. We are very excited to hear about your interest in our flooring product. Internet #202665073  in our American Treasures collection features a medium gloss and is graded best with a 50 year warranty while internet #202595885 in our Bruce American Home Series, sold exclusively through the Home Depot features a low gloss and is graded better with a 25 year warranty. There may also be other feature variations but these are the most notable. Grading refers to the presence of natural character in a product including but not limited to knots, worm holes, mineral streaking, minor milling imperfections, and board to board variation. Graded best products feature the least natural character, while graded good (or natural grade) features the greatest abundance of natural character. Graded better products are in between. Once again, thank you for contacting AHF Products. I hope this information is helpful. If you have any further questions, please feel free to contact us again, Monday through Friday, from 9:00 am – 4:30 pm EST by e-mail at productsupport@ahfproducts.com or by phone at 1-866-243-2726.

          by|Jun 10, 2023
            3 found this answer helpful
            caret
            Q:My contractor spilled grout sealant on my brand new wood floors, making a bunch of little shiny spots ont he floor. How sensitive is the finish to using a solvent that might be able to clean the sealant off?
            by|Dec 20, 2022
            2 Answers
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            A:  Did he leave you any of the extra flooring? You could try using some of the cleaner you are considering on a piece of scrap and see what happens...

            by|May 3, 2023

            A:  Hello Julie, Thank you for contacting AHF Products.                                                          When removing these kinds of products, from your hardwood floors, we recommend using some low odor mineral spirits. Apply the solvent to a clean cloth and carefully work at the sealant. We also recommend contacting the manufacturer of the sealant, for more detailed clean up instructions.  Once again, thank you for contacting AHF Products. I hope this information is helpful. If you have any further questions, please feel free to contact us again by e-mail at productsupport@ahfproducts.com or by phone at 1-866-243-2726, Monday through Friday from 9am to 4:30pm, EST.  Additional information may also be found at our technical website www.hardwoodexpert.com.

            by|Dec 21, 2022
              caret
              Q:What is the matching color name of the Home Depot matching transitions?
              by|Oct 21, 2022
              1 Answer
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              A:  Hi there! Thank you for taking the time to contact us with your question. Please see the information below for model numbers for coordinating trim for the American Treasures Smokey Topaz model number #C4778. Quarter Round: T7472 T-Mold: T5272 Reducer: TR9HI142M Threshold:T9772 Stairnose:TS9HI142M For more information about the floor please visit the following link: https://bit.ly/3gAcNtY Please feel free to contact our Customer Services at 1-866-243-2726, Monday through Friday from 9 a.m. – 4:30 p.m. EST., if you'd like additional assistance. Have a wonderful day.

              by|Oct 24, 2022
                caret
                Q:How can I get samples of this flooring?
                by|Sep 30, 2022
                1 Answer
                Answer This Question

                A:  Hello, Thank you for contacting AHF Products.                                                          We would be happy to further assist you. For questions regarding samples, please reach out to us using the information listed below. Once again, thank you for contacting AHF Products. I hope this information is helpful. If you have any further questions, please feel free to contact us again by e-mail at productsupport@ahfproducts.com or by phone at 1-866-243-2726, Monday through Friday from 9am to 4:30pm, EST.

                by|Sep 30, 2022

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