Questions and Answers for Basco Classic 44 in. x 65-1/2 in. Semi-Frameless Sliding Shower Door in Oil Rubbed Bronze

A:  Hi there! Thanks for reaching out. The 65.5" is the total unit height for this size, so it includes the header. We have a Deluxe model that would fit your specifications available online. You can find it here. https://www.homedepot.com/p/Basco-Deluxe-44-in-x-68-in-Framed-Sliding-Shower-Door-in-Chrome-DLXH05A4468CLSV/205463358 - Alternatively, take a look at our website to see what other products may fit your size and style. We offer most of our enclosures in custom sizing to fit your space perfectly, but to place a custom order, you will need to visit a local Basco dealer in person, as online doors are always standard-size stock products. To place a custom order, please speak with a trained sales associate at your local Home Depot store or any other dealer in your area found on our website at: https://bascoshowerdoor.com/where-to-buy

A:  Hi Vanessa, thank you for reaching out. Unfortunately, we are not entirely sure what you are referring to. The door comes with handles/towel bar, door panels, framing, and necessary hardware. If you already purchased the door and something was missing in your package, please contact our Customer Care team at 1.800.45.BASCO or via inquiry@bascoshowerdoor.com. If you need a replacement part or are looking for additional parts, you can shop for those on our website at https://bascoshowerdoor.com/shower-door-parts. We hope this helps!

A:  Hi Nancy, thank you for reaching out. Packaged in its box, this door will weigh about 56lbs. Without the packaging, the product itself will weigh about 53 lbs. We hope this helps!

A:  Hi there, thank you for reaching out! If the door is currently not listed online, you can go to the store and ask them to place an order, however, this Classic enclosure is only available in limited sizes. If you need one that fits an opening from 44"-47", it is only available in 70" height and only with clear glass (model: 3500-4870CLBN). If you are right at the cusp of the 44" width, and your opening is 40-1/16"-44", then you can order the smaller model which is available in the 65" height and in your desired metal and glass option (model: 3500-4465OBBN). If neither of these work for you, we recommend taking a look at our Infinity Bypass Enclosures. This door is similar in style with thicker glass. It is available in more standard sizes and also available for custom orders. You may find the matching Infinity Bypass enclosure at one of our online vendors to order, but if you are visiting the store to place your order, the number for this model in your required size and finishes would be 4500-4865OBBN. This model will fit spaces with openings from 43"-47" and has a height of 65.5". If you need this model in a custom size, you will need to ask for a 4500-OO. We hope this helps! If you have additional questions, please don't hesitate to contact our Customer Care Team at 1-800-45-BASCO or via inquiry@bascoshowerdoor.com. Thank you for considering a Basco shower door!

A:  Hi Melissa, thank you for reaching out. Yes, that is okay! Technically, it is even okay if the enclosure is slightly taller than the shower insert. However, it may not be aesthetically pleasing. That said, your insert height fits the shower door height perfectly at 65.5" and you'll have no problem using this enclosure for your space. Thank you for choosing Basco!

A:  Hi Carol, thank you for your question. The package dimensions are approximately 73" long by 31" wide by 3" deep. The package weighs about 60 lbs. We hope this helps!

A:  Hi Lance, thank you for reaching out. The easiest resource would be our Parts Store. It allows you to filter parts by your shower enclosure so you can easily find replacement parts you need. If you need additional assistance, please feel free to connect with our Customer Care team at 1-800-45-BASCO or via inquiry@bascoshowerdoor.com. You can find our Parts Store on our website at https://bascoshowerdoor.com/shower-door-parts