Q:Why is the 28.5 in wide shades are out of stock.
by|Jun 12, 2016
1 Answer
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A: Hello: Thank you for your question. Please accept our apology for your size being out of stock. We would suggest to contact your local Home Depot to confirm that they have a cut down machine then order a larger width to take to the store for them to cut to your specifications.
A: Hello: Thank you for your question. Once the sun hits the roller shade the PVC tends to relax not contract. In the case of louvers, the formed stresses that are in the louver as it is extruded are released in a hot window. So a louver that was straight when it was installed could become warped when the blind is heated up. Shrinkage should not be an issue. If you are mounting between two areas and your width is 59", we suggest to order 59 as the width is 1/2" narrower.
by|May 3, 2023
Q:Can the control chain go on the left side?
by|Mar 30, 2016
1 Answer
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A: Hello BJ,
Thank you for your question and interest in this product. Unfortunately no, the control side can not be changed on this product.
by|May 3, 2023
Q:Is chain side optional?
by|Mar 25, 2016
1 Answer
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A: Hello: Thank you for your question. With this product, the control side is right side only.
by|May 3, 2023
Q:Deduction or not?
by|Mar 5, 2016
1 Answer
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A: Hello: Thank you for your question. We apologize for any miscommunication regarding deductions. For this product, the box size will be the actual tip to tip measurement of the shade size you receive.
by|May 3, 2023
Q:It isn't giving me the option to change the length
by|Feb 2, 2016
1 Answer
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A: Hello: Thank you for your question. This product comes in 72" length only. You may discuss special ordering a Solar/Roller shade with your local Home Depot to have the shade cut to your specific dimensions.
by|May 3, 2023
Q:"Outside" mounting ?
by|Nov 22, 2015
1 Answer
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A: Hello: Thank you for your question. This product is not treated to be exposed to the outside elements and the material could mold over time and components could rust. You may choose to discuss with Home Depot regarding ordering a Bali Exterior Solar shade for your application.
by|May 3, 2023
Q:For interior mounting of the shade - how deep does the window frame opening have to be to accommodate the hardware and rolled up shade?
by|Jul 27, 2015
1 Answer
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A: Hello: Thank you for your question. You will need at least 3/4" recessed space to inside mount this shade.
by|May 3, 2023
Q:Is it possible to order this in 55 inch length?
by|Jul 14, 2015
1 Answer
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A: Hello: Thank you for your question. Unfortunately, this product is not available in a 55" length. You may choose to contact Home Depot to discuss special ordering a Bali Solar/Roller shade at your specific dimensions.
by|May 3, 2023
Q:how do we get the chain shortened?
by|Jul 13, 2015
1 Answer
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A: Hello: Thank you for your question. The chain comes at 72" in length and is unable to be shortened. We apologize for any inconveience this may cause.