Q:do these come with hold down brackets so they can be used on a front door?
by|Jul 9, 2016
1 Answer
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A: Hello: Thank you for your question. This product does come with hold down brackets in the parts box that is packaged with the shade.
by|Oct 27, 2023
Q:I only need a 36inch wide. Do they come in that width?
by|Jul 8, 2016
1 Answer
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A: Hello: Thank you for your question. You may order them at 36" on the website for the size you are requesting.
by|May 3, 2023
Q:Will these shades filter out any heat from the strong sun shining on the windows? Also, is the Bermuda a brown or more of a copper color?
by|Jun 28, 2016
1 Answer
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A: Hello: Thank you for your question. These shades are not considered energy efficient but help with light control. The Bermuda is a brown color vs copper.
by|May 3, 2023
Q:does it block the light completly? im looking for blackouts that blocks the light completly
by|Jun 5, 2016
1 Answer
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A: Hello,
Thank you for your question and interest in this product. Unfortunately no, this would be a light filtering product. For a full blackout please consider a Vinyl Roller or Cellular shade as an outside mount so you can overlap your window.
by|May 3, 2023
Q:If I order them and they don't fit right can I return them
by|May 22, 2016
1 Answer
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A: Hello: Thank you for your question. Please contact www.homedepot.com customer service regarding their return policy.
by|May 3, 2023
Q:Can we buy just the hardware mount (my cord has been broken)
by|Apr 17, 2016
1 Answer
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A: Hello: Thank you for your question. For replacement parts, please contact our customer service at 800-221-6352 Monday through Friday from 8:30 am to 7:00 pm EST.
by|May 3, 2023
Q:Is this product washable ?
by|Mar 22, 2016
2 Answers
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A: Hello: Thank you for your question. This product may be dusted with a feather duster. If soiled spots would occur, you may take a soft mildly damp cloth to gently go over the area for cleaning.
by|May 3, 2023
1 found this answer helpful
A: Yes, the shades are washable.
by|May 3, 2023
2 found this answer helpful
Q:I am having trouble getting some one to tell me how much to cut , my windo is w 34 inches . I'm just mesuring wall to w
by|Mar 19, 2016
1 Answer
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A: Hello: Thank you for your question. The size received should fit if your opening is 34". If you have a special size and need further instruction, please contact our customer service at 800-221-6352 Monday through Friday from 8:30 am to 7:00 pm EST. We will be happy to assist you in providing you with the correct information for your application needs.
by|May 3, 2023
Q:can I extend the cord or replace it with a longer one?
by|Mar 14, 2016
2 Answers
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A: You can attach a longer cord to the end if you would like.
by|May 3, 2023
A: Hello: Thank you for your question. This product comes with one size loop only at 72" in length.
by|May 3, 2023
Q:pull cord
by|Feb 28, 2016
1 Answer
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A: Hello; Thank you for your question. This end control is reversible. Please simply pull it out of the right side and place it into the left side of the tube.