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Questions and Answers for Baldwin Estate Collection Logan Single Cylinder Distressed Venetian Bronze Door Handleset with Knob

Internet #100641347

Model #85335.412.ENTR

Store SKU #1000646154

Questions & Answers

6Questions
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Q:I have other Baldwin locks - please advise how I can use the same key
by|May 13, 2020
1 Answer
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A:  If your current locks feature SmartKey Security, the SmartKey cylinder can be re-keyed to the same key by using the SmartKey Learn Tool and by following the SmartKey Re-Key instructions. SmartKey Security re-key technology is compatible with a 5 pin (K1 and K5) and 6 pin (K10) keyways. If your current locks have Pin & Tumbler cylinders, you must contact a professional, for example a locksmith to re-key the lock to match keys.

by|May 15, 2020
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    Q:What are the dimensions of the exterior handle section , not including the key section?
    by|Mar 3, 2019
    2 Answers
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    A:  what are the exterior dimensions and interior dimensions of this lock and handel and is it left side.

    by|Sep 16, 2019

      A:  Please follow the link provided from our website below for assistance with your inquiry. https://s7d1.scene7.com/is/content/Baldwin/pk-5708-installationpdf Please visit your local Home Depot special order counter for order placement, product availability, shipping and pricing.

      by|Mar 5, 2019
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        Q:Is a double Cylinder handle set available for a door with large beveled glass inset in it so that if the door glass is broken a key would be needed on the interior dead lock also? We currently have the double cylinder Logan door handle set in polished brass but need to change to the Satin Nickel version.
        by|Apr 9, 2018
        1 Answer
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        A:  Please contact Baldwin Prestige Consumer service to get a thick door kit. Baldwin Prestige Consumer Service can be reached at 877-315-7853 Monday to Saturday 7:30 to 4:00 PST

        by|May 5, 2023
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          Q:Brass is no longer polished looking. What should I use to get it back to its original look?
          by|Mar 12, 2016
          1 Answer
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          A:  "Thanks for your question. The base product is solid brass that is plated with the oil rubbed bronze finish. Please see the attached file outlining the finish and how to care for it. Here is an excerpt from the attached doc related to care: By the time the hardware has been installed, most of the oil and wax has probably been wiped off or worn away. We suggest treating the new hardware trim as soon as it is installed with a thin coat of light oil. Three in one oil or its equivalent will suffice. Coat the entire surface generously and let it stand for a few minutes. Then wipe off the excess lightly with a clean cloth. Care must be taken when treating the hardware not to saturate the finished surface of the door. This procedure should be repeated as needed and will depend on the amount of use, exposure to weather and wear of the hardware."

          by|May 3, 2023
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            Q:Is it possible to purchase this set in polished brass exterior with nickel interior?
            by|Jan 11, 2016
            1 Answer
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            A:  Baldwin Model # 85335.003.ENTR set will need to be ordered as Baldwin Model # 85315.003.150.entr that will feature Satin Nickel on the interior. Polished Nickel featured on the interior will need to be ordered as Baldwin Model # 85315.003.055. Please visit your local Home Depot special order counter for pricing and availability.

            by|May 3, 2023
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              Q:I need warranty onBaldwin Tools & Hardware Baldwin Model # 85335.003.ENTR Internet # 100040324 can I pick up the replacement At either HD r
              by|May 3, 2015
              1 Answer
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              A:  For warranty details on this product, please contact Baldwin Hardware Consumer Services at 1-800-566-1986.

              by|May 3, 2023
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