Questions and Answers for Backyard Discovery Skyfort II All Cedar Swing Set Playset with Monkey Bars, Upper Fort, Belt Swings, Trapeze, Rockwall, and Wave Slide

A:  Yes, we work with a nation wide company called Go-Configure. Go-Configure 888-888-5424.

A:  We used Thompsons Water Seal - most definitely recommend using the water seal, and also refreshing the coat as suggested (I believe that is once a year.)

A:  Protect the product by applying a water proof sealant on the wood. Sealant is a key part of your warranty and will keep the product from the elements that cause cracking and splintering .

A:  Yes, it is possible to omit the little sky fort part. It does not have an effect on the structure of the play house. I would just turn it into a window and not install the steps up to it so you don't encourage the little ones to go up there without the actual little sky fort.

A:  If you choose to not include the platform over the swing beam you MUST close the open area that it would leave so that your children could not fall out of the opening. You would be responsible for making that area safe from potential injury.

A:  I'm sorry but we don't have an exact date. We hope to start receiving most of our products back within the next few weeks - August

A:  Yes, I put the ladder on the the side with the slide and the climbing wall on the other side

A:  If you are following the directions, no. But if you still more holes then probably, it’s really interchangeable at that point.

A:  Our original designs are the only configurations that have passed the ASTM (American Society for Testing and Materials) for safety. For this reason, we do not permit modifications to our products. We hope that this helps and please don’t hesitate to reach out to our Customer Advocate team for additional assistance at 800-856-4445 seven days a week 8am-6pm CT or email us at customerserv@backyarddiscovery.com or chat with us at backyarddiscovery.com.

A:  Hello Krystina, Unfortunately, we do not have an assembly service for this Backyard Discovery Skyfort II All Cedar Swing Set. I believe the best advice would be to visit https://www.proreferral.com for assistance with this project inquiry. We appreciate your business and look forward to serving you in the future. Thank you for shopping Home Depot.

A:  The corners are not rounded off but I did not find any that were sharp and needed sanding before my kids played on it

A:  Yes Jim there is no sanding needed.

A:  Thank you for you question. The product does not have the corners rounded off, that can easily be done once the item is assembled completely.

A:  There is no cover for the sandbox, but it stays relatively dry even after several days of rain

A:  Unfortunately, we do not have a cover available for the sandbox. We apologize for any inconvenience!

A:  There was not a cover for the sandbox when purchased, overall decent swing set though.

A:  No, there is no cover for the sandbox

A:  No, there is no cover for the sandbox.

A:  No there is not my advice is do not buy this set it started falling apart less than a year after I bought it the screws are cheap and the lumber is garbage my son fell off the climbing wall because the screws broke and the board popped off when he stepped on it.

A:  Hi Nina, The amount of mulch will depend on how big you make the area where your new swing set will sit and how deep (how high) your mulch enclosure will be. I recommend contacting Home Depot when purchasing your mulch and provide the area and depth to get the most accurate measurement of mulch.

A:  It's a piece of crap don't buy this swing set mine started falling apart and breaking less than a year in

A:  Too many to count!!! Instruction book is like 178 pages long. So if you figure a beer every 2 pages it might get you though

A:  about two days worth....not a recommended couple activity if you value your marriage! LOL

A:  I built it myself. I’d say about a case an a half with one person. Start out by separating all the pieces in in individual piles. It’s not that difficult but there is about 1500 pirates I’d say.

A:  It takes about 2 cases and do not use the cheap screws it comes with my kids play set is falling apart my suggestion is get a swing set from a different manufacturer this one is very cheaply made I spent 1500 on this and it started falling apart in less than 1 year

A:  If you lay all the parts out, not that many. But if you leave it in a stack and spend twice the time searching for parts (especially when they start multiplying before your eyes) then it the beer increases and you'll have to aim for the pilot hole in the middle of your vision

A:  None if you want it put together right. Takes four people two days though.