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Questions and Answers for Whynter 28-Bottle Dual Temperature Zone Built-In Wine Refrigerator

Internet #203864197

Model #BWR-281DZ

Store SKU #1000105450

  • Dual-zone storage that can hold up to 28 750ml wine bottles
  • Double-paned glass protects and keeps the interior insulated
  • Digital thermostat controls allow easy temperature adjustment

Questions & Answers

15Questions
caret
Q:I bought the fridge and we broke the lock cylinder. Any suggestions for replacing it or fixing it? Who to call?
by|Jun 25, 2020
1 Answer
Answer This Question

A:  We are sorry the lock broke. To further assist you with this matter, please visit the "Contact Us" tab on our website and click the "Report an issue/ Ask a Question" option and submit an Online Request Support Form.

by|Jun 26, 2020
    caret
    Q:Can this be used for beer, sodas or bottled water? Can it be installed in an 18 inch cabinet?
    by|May 1, 2020
    1 Answer
    Answer This Question

    A:  Hi MV,<br><br> This item can be used to store all types of beverages besides wine. Product dimensions: 34.5″ H x 15″ W x 23″ D (24.75″ D with handle installed).<br><br> Our Consumer Support Team is available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at support@whynter.com should you have additional questions.

    by|May 6, 2020
      caret
      Q:What is the cost for installation under a standard countertop?
      by|May 26, 2018
      2 Answers
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      A:  It fits into the space where the trash compactor was originally located. There is an electrical outlet there.

      by|Nov 19, 2018

        A:  We do not do the installation, please contact the retailer directly for installation pricing, To further assist you with this matter, please contact our Consumer Support Team, Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at support@whynter.com.

        by|May 5, 2023
          caret
          Q:Can you change the door swing?
          by|Feb 9, 2016
          2 Answers
          Answer This Question

          A:  Yes, the unit has a reversible door swing.

          by|May 3, 2023
            1 found this answer helpful

            A:  Yes. Brackets are supplied and the change onlt requires a screw driver.

            by|May 5, 2023
              caret
              Q:Should we assume this item will never be in stock. Also, how loud is the unit?
              by|Jan 29, 2016
              2 Answers
              Answer This Question

              A:  Hi rick, per our vendor, this Whynter 28-Bottle Dual Temperature Zone Built-In Wine Refrigerator has an estimated arrival of early to mid March with limited inventory, which is subject to change. If you would like to be notified with updates on the status of this item, you can enter your email address into the field provided on the product's page. Also, per Whynter the loudness of the item in various stages is described in much detail in the Use and Care Manual on page 12 in the PDF file that is provided online with the other assorted manufacturer files which can be found in the box labeled 'Info & Guides' to the right of the 'Product Overview' section of the product page. I have linked the file below for your convenience. We appreciate your business and look forward to serving you in the future. Thank you for shopping Home Depot! http://www.homedepot.com/catalog/pdfImages/2f/2f5ece95-ff75-43b3-b163-745ac2b700bf.pdf

              by|May 31, 2019
              1 found this answer helpful

              A:  We had to order it, and it took a couple weeks to the West Coast. I doubt they will stock it in the store... The unit is not super loud, but you can definitely hear it. Not too bad though... It runs for only about a minute, then shuts off, then turns back on about 7 minutes later and runs for another minute, Etc.

              by|May 5, 2023
                caret
                Q:The red wine section will not go higher than 57 degrees (when I am calling for 65) and the whites will only go down to 44 when I am calling for 40 degrees. I am also finding this very noisey when it cycles in an open floor plan kitchen... Please advise as there is no advantage and significant cost differential to get dual zone. I am pretty disappointed after the first unit was damaged in shipping and I had to wait 4 mos for this to come back into stock....and now the performance is disappointing. I am hoping you can help me as I don't want to deal with a return.
                by|Jan 4, 2016
                2 Answers
                Answer This Question

                A:  Same for me. I just had it installed under counter (at a significant cost) and can't get the dual temperatures to work. Technical support is a joke. I will now have to go through another cost to remove and return back to Home Depot. I would warn anyone to stay away from this product.

                by|May 5, 2023

                  A:  We are sorry for your unit is not cooling properly . To further assist you with this matter, please contact our Consumer Support Team, Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at support@whynter.com.

                  by|May 4, 2023
                    1 found this answer helpful
                    caret
                    Q:Is the unit measurement a round up from 14.5, 14 9/16, 14.75? 15" doesn't go into 15" very well. I have a 15" cut out. If I ordered this, by the time I opened up the installation manual it would be to late. What is the exact measurement of the unit's case. THX
                    by|Jan 4, 2016
                    2 Answers
                    Answer This Question

                    A:  Found the height to be the issue As countertop was installed before refrigerator installed and this became an issue. Had to take the legs off on refrigerator completely and luckily have a at least 2 inches all around for space for refrigerator to breathe.

                    by|Mar 31, 2020

                      A:  Please refer to the manual for proper installation instructions. The dimensions for the actual product are as follows: 26" x 15" x 34".

                      by|May 3, 2023
                        caret
                        Q:We were told this item would be back in stock this week. Is there a firm date as to when it will be available?
                        by|Nov 24, 2015
                        1 Answer
                        Answer This Question

                        A:  Hi Catrina, per our vendor, this Whynter 28-Bottle Dual Temperature Zone Built-In Wine Refrigerator has an estimated arrival of mid to late December, which is subject to change. If you would like to be notified with updates on the status of this item, you can enter your email address into the field provided on the product's page. We appreciate your business and look forward to serving you in the future. Thank you for shopping Home Depot!

                        by|May 3, 2023

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                        Cooler Width (in.)

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                        Depth (Excluding Handles) (in.)

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