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Questions and Answers for Arke Enduro 47 in. Galvanized Steel Spiral Staircase Kit

Internet #100663991

Model #K05001

Store SKU #1000344158

Enduro 47 in. Galvanized Steel Spiral Staircase Kit
(5)Questions & Answers (23)
  • Height-adjustable design offers convenience while stepping stairs
  • Spiral design is perfect for square or mezzanine spaces
  • Corrosion-resistant hot-dipped galvanized steel offers durability
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Questions & Answers

23Questions
caret
Q:I don't havre any walks to attach the hand rail bracing to. Is there another option?
by|May 1, 2022
1 Answer
Answer This Question

A:  Do you mean "walls" rather than "walks"? A lateral connection to a wall is not necessary. If you have further questions, please contact Customer Sales & Service toll free at 888-782-4758 Monday - Friday 8:00 AM - 5:00 PM Eastern time.

by|May 2, 2022
    caret
    Q:Please verify: Via manual Enduro 47in; to install to 129 inches (14 total steps), need additional riser (K05004) plus two (2) additional 820mm poles (K00000) and use only one (1) 1250mm pole that comes standard with package. Correct?
    by|Apr 23, 2022
    1 Answer
    Answer This Question

    A:  You have two options for a 129" height. You can purchase one (1) additional riser (K05004) and that's all. The second option is to purchase two (2) additional risers (K05004) and two (2) 32" center poles (K00000). Both will work but option #2 will decrease the rise of the steps. If you have additional questions, contact Customer Sales & Service toll free at 888-782-4758 Monday - Friday 8:00 AM - 5:00 PM Eastern time.

    by|Apr 23, 2022
      caret
      Q:Do you have technical staff for installation?
      by|Mar 8, 2022
      1 Answer
      Answer This Question

      A:  ARKE does not get involved with installation but we do have installation videos on our web site that will show step by step how to complete the project. If you have further questions, please contact Customer Sales & Service toll free at 888-782-4758 Monday - Friday 8:00 AM - 5:00 PM Eastern time.

      by|Mar 8, 2022
        caret
        Q:For a two-story deck on top of a sunroom, from the ground to Ist level deck with lending at 9ft hight and then 2nd level observation deck at 9 ft. So stairs & pole need to cont. to 2nd levels with 2nd lending and one side rail. Is this possible?
        by|Mar 6, 2022
        1 Answer
        Answer This Question

        A:  It is possible to double stack two units as long as you have a landing in the middle. Please call Customer Sales & Service to discuss details toll free at 888-782-4758 Monday - Friday 8:00 AM - 5:00 PM Eastern time.

        by|Mar 6, 2022
          caret
          Q:Can the staircase be attached to a wood deck? The ankors appear to be for concrete (e.i. top of the staircase not the base)
          by|Feb 19, 2022
          1 Answer
          Answer This Question

          A:  Absolutely you can anchor the staircase to a wood deck, which is usually the most common choice. If you have further questions, please contact Customer Sales & Service toll free at 888-782-4758 Monday - Friday 8:00 AM - 5:00 PM Eastern time.

          by|Feb 19, 2022
            caret
            Q:What is the dimensions of the delivery box? Need to know which vehicle to pickup with. Thanks.
            by|Nov 8, 2021
            1 Answer
            Answer This Question

            A:  44" x 37" x 23" and 380 lbs.

            by|Oct 28, 2023
              caret
              Q:Can this be install to a wooden foundation floor?
              by|Nov 6, 2021
              1 Answer
              Answer This Question

              A:  Yes it can, either to a wood floor or concrete. If you have further questions, please call Customer Sales & Service toll free at 888-782-4758 Monday - Friday 8:00 AM - 5:00 PM Eastern time.

              by|Nov 6, 2021
                caret
                Q:Can you accommodate longer center pole for my application to start under and through deck (approximately 6.5') with spiral stairs to commence from top of deck to one story landing?
                by|Nov 3, 2021
                1 Answer
                Answer This Question

                A:  We do have available a 32" center pole (Part# K00000) that is used when the finished floor to finished floor height goes beyond 120". If you have further questions please call Customer Sales & Service toll free at 888-782-4758 Monday - Friday 8:00 AM - 5:00 PM Eastern time.

                by|Nov 4, 2021
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                  Material

                  Steel

                  Steel

                  Steel

                  Steel

                  Railing Type

                  Rail

                  Rail

                  Rail

                  Includes

                  Balusters, Handrail, Hardware, Treads

                  Balusters, Handrail, Hardware, Landing, Spacers, Treads

                  Balusters, Handrail, Hardware, Treads

                  Balusters, Handrail, Hardware, Treads

                  Features

                  Galvanized

                  Galvanized, Painted

                  No Additional Features