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Questions and Answers for Arke Civik 55 in. Grey Spiral Staircase Kit

Internet #100664005

Model #K03032

Store SKU #1000344227

  • 55-in. diameter elegant gray powder-coated spiral staircase
  • Can be installed clockwise or counterclockwise
  • Steel treads with black ABS slip resistant covers

Questions & Answers

3Questions
caret
Q:Can railing be purchased separately for the top to go around the round opening?
by|Mar 6, 2018
1 Answer
Answer This Question

A:  Yes, there is a matching CIVIK balcony rail kit available. The item number for the matching kit is K03041. The balcony rail kit is complete with handrail, balusters, and all connecting hardware to complete an installation of 47". Multiple kits can be joined together by using the threaded handrail connector to install for greater areas. Should you have additional questions or need further assistance, please contact our Customer Sales & Support team via our toll free telephone number at (888) 782-4758 and our team will be happy to assist.

by|May 5, 2023
    caret
    Q:I need a staircase to my basement- only the height of basement is "74"; Is there height restrictions or a minimum?
    by|Nov 15, 2016
    1 Answer
    Answer This Question

    A:  The Civik 55" spiral staircase kit can be installed to a minimum height of 72 1/2". You will need to purchase the standard kit PLUS the 32" center pole (K00000). You will use the 32" center pole in replacement of one of the 49" center poles included in the standard kit. The standard kit has 12 stair treads PLUS the landing platform. For your installation to 74", you will use only 10 of the treads included in the kit PLUS the landing platform. We recommend you have at least 2" available horizontal space available greater than the diameter of the staircase kit to avoid a pinch point of the handrail against the opening or a fixed wall. Should you need further assistance, please feel free to contact our Customer Sales & Service team via our toll free telephone number at (888) 782-4758 and we will be glad to help.

    by|May 4, 2023
      caret
      Q:Is there a way we can get this staircase in 11 feet instead of 10 feet?
      by|May 28, 2016
      1 Answer
      Answer This Question

      A:  Thank you for your inquiry. It is possible to extend the height of the Civik 55" diameter model by purchasing additional components. The reach the installation height of 11', you would purchase the standard kit (max height of installation to 120") PLUS two additional add riser treads of the same dimension PLUS one additional handrail kit PLUS one additional 32" center pole. These additional components will allow you to reach the noted 11' installation for your specific project.

      by|May 3, 2023

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