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Questions and Answers for Ariel Platinum 1-Piece 1.28 GPF Dual Flush Elongated Toilet in White

Internet #205215359

Model #AP-TB351M

Store SKU #1000093117

  • Gravity-fed flush deliver powerful water flow at 1.28 GPF
  • Elongated bowl shape ensures comfortable usage
  • Porcelain construction with special glaze resists stains

Questions & Answers

10Questions
caret
Q:My plumber broke the seat how can I get a replacement?
by|Jul 27, 2020
1 Answer
Answer This Question

A:  Please contact Ariel Bath sales department for parts replacements. Thank you!

by|Jul 27, 2020
    caret
    Q:My toilet is leaking and I need the parts to repair it. Where can I buy them? thanks
    by|Jun 11, 2018
    3 Answers
    Answer This Question

    A:  You must call the Company in California. They will send you the required parts. Be very specific about exactly what you need.

    by|May 5, 2023

      A:  Hello Zorg, Please reach out to our Technical Support team at 1-800-509-5070. They will be able to further assist you.

      by|May 5, 2023

        A:  I had to buy a new pump for this toilet. Leaking parts I think home depot maybe gasket is no good.

        by|May 5, 2023
          caret
          Q:Is the seat soft close?
          by|Aug 8, 2017
          2 Answers
          Answer This Question

          A:  No, this toilet does not have a soft close seat.

          by|May 4, 2023

            A:  yes

            by|May 5, 2023
              caret
              Q:Is this toilet on the EPA's WaterSense list? I cannot find it.
              by|Aug 8, 2017
              1 Answer
              Answer This Question

              A:  Hello. Yes, as stated, this item is WaterSense certified. Please let us know if there is anything, we can assist you with.

              by|May 4, 2023
                caret
                Q:What is the Bowl Height without Seat? There are two measurements, 15" and 16", which is the corre...
                by|Aug 5, 2017
                1 Answer
                Answer This Question

                A:  Hello. For this model, the bowl height without the seat would be 15". Please let us know if we can further assist you with any other questions.

                by|May 4, 2023
                  caret
                  Q:What is the Warranty for this product? I purchased 2 of them two years ago, and now they have wa...
                  by|Jun 7, 2017
                  1 Answer
                  Answer This Question

                  A:  Hello, These toilets come with a one year warranty. If you have any warranty issues, we will be more than happy to assist you.

                  by|May 4, 2023
                    caret
                    Q:Where would I get replacements parts when needed later for this toilet?
                    by|May 8, 2017
                    1 Answer
                    Answer This Question

                    A:  Hello, You can call us and we will be more than happy to assist you. Thanks.

                    by|May 4, 2023
                      caret
                      Q:What is included with the toilet in the package?
                      by|Nov 10, 2016
                      2 Answers
                      Answer This Question

                      A:  This toiler comes with the following: Wax Ring Seat Hardware Kit Skirt Mounting Hardware Drain Socket Flange

                      by|May 4, 2023
                        1 found this answer helpful

                        A:  Hi, This ARIEL TB351 toilet comes with a wax ring, seat and lid, tank lid, Drain socket flange and toilet mounting hardware. Thanks for looking.

                        by|May 4, 2023
                          1 found this answer helpful