Q:I try to buy the Andersen storm door Handle series 41598 don’t let me. I need help
by|Mar 15, 2024
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A: Thank you for your interest. To further assist you ordering the handle set, please contact the Andersen Storm Doors Solution Center at 855-337-8822. Please be sure to have the serial number ready located on the hinge side when you call for faster assistance. -Marki
by|Mar 16, 2024
Q:How much do you charge for a purchased screen door installation
by|Mar 12, 2024
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A: Thank you for your question. We would like you to note that our storm doors are considered as a Do-It-Yourself (DIY) product. It is an option on the part of the customers if they want to hire installers to install the door or the parts. Please visit the nearest Home Depot store in your area to check their labor services. - Jay
by|Mar 14, 2024
Q:Can this be either left or right hand opening?
by|Mar 6, 2024
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Q:Wind caught my door when I was exiting with my hands full. Blew it wide open, tore the closer screws out of the door frame. Shouldn't there be a chain or something to prevent that?
by|Mar 2, 2024
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A: Thank you for your question. We apologize for the inconvenience that you have experienced. Please be advised that we do not recommend installing wind chains on our storm doors. Our experience, which is backed up by tests conducted by our engineering department, is that a wind chain does not significantly increase the ability of the door to resist wind damage. In fact, our tests indicate that, under certain conditions, the presence of a wind chain may actually increase the likelihood of damage to the door and door jamb. Because of this, we strongly discourage the installation of wind chains on our doors and do not offer one. Any damages from the door would be excluded from coverage under the terms of the door's warranty. - Laine
by|Mar 4, 2024
Q:When not using screen does it lock in place at the top of the door?
by|Feb 26, 2024
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A: Thank you for your question. Using the window handle, the Andersen 2000 Series retractable screen can be concealed and locked on the upper portion of the door. - Laine
by|Mar 13, 2024
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Q:Is there a way to unhook the screen so you have a choice of having the screen down or no screen at all when you have the window down? So the top half is completely open?
by|Feb 22, 2024
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A: Thank you for your question. It is possible to detach the Andersen 2000 Series screen from the top glass. We can offer replacement part instructions, which will also show you how to separate the screen from the glass. - Laine
by|Feb 24, 2024
Q:Do you have full view storm door available, 36x80, with a retractable screen that can have a blind installed on it for privacy purposes.
by|Feb 20, 2024
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A: none of the storm doors have mini blinds
by|Feb 29, 2024
Q:How do I get a center mullion kit?
by|Feb 10, 2024
1 Answer
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A: Please contact EMCO Consumer Support at 1-800-933-3626