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Questions and Answers for Andersen 2000 Series 32 in. x 80 in. White Universal Full View Retractable Aluminum Storm Door with Brass Hardware

Internet #203207913

Model #HD2SS32WH

Store SKU #208387

  • Prepped for easy installation in about 2 hours
  • Simple Step Closer keeps your door open with a tap of your toe
  • 1 hand retractable screen that rolls out of view when not in use

Questions & Answers

972Questions
caret
Q:I try to buy the Andersen storm door Handle series 41598 don’t let me. I need help
by|Mar 15, 2024
1 Answer
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A:  Thank you for your interest. To further assist you ordering the handle set, please contact the Andersen Storm Doors Solution Center at 855-337-8822. Please be sure to have the serial number ready located on the hinge side when you call for faster assistance. -Marki

by|Mar 16, 2024
    caret
    Q:How much do you charge for a purchased screen door installation
    by|Mar 12, 2024
    1 Answer
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    A:  Thank you for your question. We would like you to note that our storm doors are considered as a Do-It-Yourself (DIY) product. It is an option on the part of the customers if they want to hire installers to install the door or the parts. Please visit the nearest Home Depot store in your area to check their labor services. - Jay

    by|Mar 14, 2024
      caret
      Q:Can this be either left or right hand opening?
      by|Mar 6, 2024
      0 Answer
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      caret
      Q:Wind caught my door when I was exiting with my hands full. Blew it wide open, tore the closer screws out of the door frame. Shouldn't there be a chain or something to prevent that?
      by|Mar 2, 2024
      1 Answer
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      A:  Thank you for your question. We apologize for the inconvenience that you have experienced. Please be advised that we do not recommend installing wind chains on our storm doors. Our experience, which is backed up by tests conducted by our engineering department, is that a wind chain does not significantly increase the ability of the door to resist wind damage. In fact, our tests indicate that, under certain conditions, the presence of a wind chain may actually increase the likelihood of damage to the door and door jamb. Because of this, we strongly discourage the installation of wind chains on our doors and do not offer one. Any damages from the door would be excluded from coverage under the terms of the door's warranty. - Laine

      by|Mar 4, 2024
        caret
        Q:When not using screen does it lock in place at the top of the door?
        by|Feb 26, 2024
        1 Answer
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        A:  Thank you for your question. Using the window handle, the Andersen 2000 Series retractable screen can be concealed and locked on the upper portion of the door. - Laine

        by|Mar 13, 2024
          1 found this answer helpful
          caret
          Q:Is there a way to unhook the screen so you have a choice of having the screen down or no screen at all when you have the window down? So the top half is completely open?
          by|Feb 22, 2024
          1 Answer
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          A:  Thank you for your question. It is possible to detach the Andersen 2000 Series screen from the top glass. We can offer replacement part instructions, which will also show you how to separate the screen from the glass. - Laine

          by|Feb 24, 2024
            caret
            Q:Do you have full view storm door available, 36x80, with a retractable screen that can have a blind installed on it for privacy purposes.
            by|Feb 20, 2024
            1 Answer
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            A:  none of the storm doors have mini blinds

            by|Feb 29, 2024
            caret
            Q:How do I get a center mullion kit?
            by|Feb 10, 2024
            1 Answer
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            A:  Please contact EMCO Consumer Support at 1-800-933-3626

            by|Mar 19, 2024

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