Questions and Answers for Andersen 24-15/16 in. x 43-17/32 in. 400 Series Stone Aluminum Casement Window Insect Screen

A:  Thank you for your inquiry. Yes, this screen the CW4 is the same as the CW14. This will fit your existing window.

A:  No, this was an in stock replacement

A:  Thank you for your inquiry to Andersen® Windows. This is not a standard Andersen 400 Series Casement unit screen size. This could be a custom size insect screen. To better assist you please contact your local Home Depot. Thank you.

A:  Andersen screens have a code on the frame A4 or C2 or C3 so look at your existing screen for the code and match it with what you’d like to buy.

A:  One of the screens given was in good condition but the other was bent and damaged like it was previously been returned and then resold.

A:  Thank you for your inquiry to Andersen Windows. You may visit your local Home Depot or contact our Solution Center at 888-888-7020 to assist with your insect screen purchase. It sounds like you have a custom size. The information we will need to complete this purchase is your visible glass dimensions (width and height measurements of just your glass), desired color, and your window's glass code. We would also like to know whether you would like to order an insect screen made of standard mesh, or our upgraded Truscene insect screens. We're happy to help! --Megan

A:  Home depot web site and look for casement window screens

A:  Thank you for your inquiry to Andersen® Windows. We apologize that you are in need of new insect screens. Unfortunately, Andersen can not recommend using our products on non-Andersen units. We are unable to determine whether the insect screens will fit or perform as intended. -Nikki

A:  I doubt it, because Anderson windows have a special locking system onto the casing of the window.