Q:My current trim handle is part number TU385501.295. Will this trim handle fit on my valve ? If not can you recommend an alternative that will fit without changing the valve please?
by|Sep 21, 2020
1 Answer
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A: Hello, Thank you for reaching out to the American Standard Consumer Connection Team. You should double check your Trim number since the TU Flash Valve is fairly new. If you do indeed have the TU385 trim, then search for Flash Valves which will show all the compatible "TU" trim kits. If there is anything we can assist you in the future, please feel free to contact us at 1-855-815-0004 Monday – Friday, 8AM – 7PM EST or Saturday 10AM – 4PM and an American Standard Consumer Connection Advisor will be happy to assist you.
by|Sep 21, 2020
Q:How long is the spout? Trying to figure out if it will fit my pipe. My current spout is 5 1/2 inches
by|Sep 20, 2020
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A: Hello, Thank you for reaching out to the American Standard Consumer Connection Team. The spout from the wall to the center of the outlet is 4-7/8", you will need the pipe to come out of the wall approximately 1.5". If there is anything we can assist you in the future, please feel free to contact us at 1-855-815-0004 Monday – Friday, 8AM – 7PM EST or Saturday 10AM – 4PM and an American Standard Consumer Connection Advisor will be happy to assist you.
by|Sep 20, 2020
Q:For the hot/cold handle above will it fit on my current American standard valve? I currently have an older looking handle design that’s American standard brand on there.
by|Sep 20, 2020
1 Answer
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A: Hello, Thank you for reaching out to the American Standard Consumer Connection Team. Parts are not generally interchangeable, but we would need to know what your original faucet trim or valve is in order to see if there is an alternative available. If there is anything we can assist you in the future, please feel free to contact us at 1-855-815-0004 Monday – Friday, 8AM – 7PM EST or Saturday 10AM – 4PM and an American Standard Consumer Connection Advisor will be happy to assist you.
by|Sep 20, 2020
Q:I have a Serin trim in my shower and recently had to change the pressure balancing unit. The Design of the handle has the set screw at about 30 degrees toward the wall and impossible to get to. Is there a newer design?
by|Aug 17, 2019
1 Answer
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A: Dear Kyle63,
No, I am sorry but there is not a newer design. It would have had to have been screwed on for the handle to still be in place.
by|Aug 19, 2019
Q:How do I find out the installed American Standard valve model?
by|Mar 22, 2017
1 Answer
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A: This particular faucet used an R110 rough in valve.
by|May 4, 2023
Q:I am unable to find T064WDXH.501.XXX, T064WDXH.502.XXX, and T064WDXH.602.XXX on your website. How do these models differ from T064.501.XXX, T064.502.XXX, and T064.602.XXX?
by|Jun 16, 2016
1 Answer
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A: The ones marked with the WDXH are with decal and less showerhead.
by|Mar 23, 2023
Q:I'm trying to change my trim shower trim kit from gold to brushed nickel.....this the number on the valve 1041 ASSE1016 A112.18.1 please advise which trim to order
by|Jan 25, 2016
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A: In order for us to see if our current trim would fit we would need to know if you have the 4 screw cartridge or the 3 screw cartridge.
by|Mar 23, 2023
Q:If I'm going to order the Serin Shower only trim Kit, What other parts do I need to order for a contractor to install everything? For example which temperature control valve.
by|Jun 21, 2015
1 Answer
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A: For this particulart trim you would need the R110 rough in valve to put behind the wall.