Questions and Answers for American Standard Handle for Colony Soft in Polished Chrome

A:  Hello Lionel, Thank you for reaching out to American Standard. I’m sorry to hear of the issue you have had with your American Standard faucet. I know that situation can be very frustrating. We do still carry the M916802-0020a handles and the M918021-0070A handle adapters. If you have any further questions, please use the Contact Us form or Chat option on our website, and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 9AM - 6PM ET. Sincerely, Nicole Your American Standard Consumer Connection Team americanstandard-us.com/contact-us

A:  Hello Craig, Thank you for reaching out to American Standard. Yes, this is the correct handle part number for this faucet. If you ever have further questions, please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET. Sincerely, Nicole Your American Standard Consumer Connection Team

A:  Hello, The number you are providing is not a valid part number. If you need assistance identifying your faucet, please contact us directly by clicking on the Contact Us link that is located at the bottom of our home page or by calling in at 1-855-815-0004 M-F 8am-7pm EST. Sincerely, Your American Standard Consumer Connection Team

A:  Hello, M916802-0020A has always been the same. Did you check to make sure that the handle adapter isn't still inside of your old handle? Please contact us directly by clicking on the Contact Us link that is located at the bottom of our home page or by calling in at 1-855-815-0004 M-F 8am-7pm EST. We will be happy to assist you with this. Sincerely, Your American Standard Consumer Connection Team

A:  Hello Aria, Thank you for reaching out to American Standard. The hex head should be 5/64ths for this handle. If you have further questions please contact us at 1-800-442-1902 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET. Sincerely, Your American Standard Consumer Connection Team

A:  Paul1944, The part number for the handles is M916802-0020A. If they have broken please contact us at 800-442-1902 for replacement. Sincerely, your American Standard Consumer Connection Team

A:  Hello, Thank you for reaching out to American Standard Consumer Connection Team. The correct handle for the Cadet 3375 shower faucet is the M950248-0020A. If there is anything we can assist you with in the future, please feel free to contact us at 1-855-815-004 Monday- Friday, 8AM- 7PM ET or Saturday 10AM – 4 PM and an American Standard Consumer Connection Advisor will be happy to assist you.