Questions and Answers for American Standard 47 MM Back-to-Back Cartridge

A:  Hello Koger, It sounds like you will need to replace the cartridge and possibly pressure balancing unit. We would need to know the model number of your fitting in order to know exactly what parts you'll need. Please reach out to us by clicking on the Contact Us link that is located on the bottom of the page or by calling in at 1-855-815-0004 M-F 9am-6pm EST for further assistance. Sincerely, Your American Standard Consumer Connection Team

A:  Hello, This cartridge will have a built in stop and will not allow you to adjust that further. Thank you, Your Consumer Connections Team

A:  Hello zhenfeng, This specific cartridge is for back to back installations, which means that the supply lines are reversed. You must not have reversed lines so therefore this cartridge is not the correct one for you. You will need to order 023529-0070A. Sincerely, Your American Standard Consumer Connection Team

A:  FLES, Thank you for reaching out to American Standard. I am very sorry but the 952377-0070A cartridge can not be reversed. Sincerely, your American Standard Consumer Connection Team

A:  davinvac, This cartridge will no longer be available through us however you can try www.faucetpartsplus.com or www.kissler.com as they both carry our older parts. I hope they can help you. Sincerely, your American Standard Consumer Connection Team

A:  Tkelly, You would want to use M952100-0070A with the 952377-0070 cartridge. Sincerely, your American Standard Consumer Connection Team

A:  Anonymous, We can only recommend a 2x4 cross brace. Sincerely, your American Standard Consumer Connection Team

A:  Mike 67, The reason for this is because the washers on the cartridge are wearing out. If you replace the cartridge it should remove the sound for you. Sincerely, your American Standard Consumer Connection Team