Q:It does not allow me to ship to Los Angeles - why is that?
by|May 5, 2018
2 Answers
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A: Dear GillA,
I am not sure why it won't let it ship to CA. Their regulations state 1.2 gpm which this faucet meets that requirement.
by|May 5, 2023
A: Hi GillLA, unfortunately the item cannot be shipped to the following territories/state(s): CA, GU, PR, or VI. There are various logistical, governmental or economic factors that could restrict online merchandise in this way. Thanks for shopping Home Depot!
by|May 5, 2023
Q:Does the spout on this model (American Standard 7038.201.002) swivel or is it fixed in the straight forward position?
by|Mar 27, 2017
1 Answer
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A: The spout on this particular model is a fixed spout.
by|Feb 8, 2018
Q:Is drain pop-up metal or plastic?
by|Mar 3, 2016
2 Answers
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A: Metal
by|May 5, 2023
1 found this answer helpful
A: Yes, this pop up drain is plastic.
by|May 3, 2023
1 found this answer helpful
Q:Model #7038.201 It is not clear how to remove the handles to expose the cartridges. Please help.
by|Sep 28, 2014
1 Answer
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A: They will unthread from the base of the handle base.
by|Jan 31, 2024
Q:My faucet is dripping cold water. How can I correct this?
by|Aug 13, 2014
1 Answer
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A: Please contact our customer care line at 1-800-442-1902 and one of our reps will be able to assist you. You will need to order new cartridges.
by|Mar 23, 2023
Q:My faucet is dripping how do i get the handles off to fix it?
by|Feb 12, 2014
1 Answer
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A: The complete handle threads off of the deck adapter. I have attached a copy of the installation instructions for you to see. Please scroll to #10.
http://www.americanstandard-us.com/assets/documents/amstd/install/Install_1766.pdf
by|Mar 23, 2023
Q:How do I remove the handles on my Tropic Centerset bathroom faucet. If I try to unscrew them the faucet spout is in the way. Also, if they do unscrew I don't think there is enough clearance between the wall and the faucet to allow the handle to be unscrewed??
by|May 11, 2013
1 Answer
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A: The handle snaps on to the handle adapter, you will have to pull the handle off.
by|Jul 3, 2020
Q:I just purchased this item and would like to know how best to care for the satin nickel finish. What products can be used to clean it? I didn't find cleaning/care info on your site. If it is there, can you direct me to it?