Q:Is there a "lower profile" flush valve? Ive got a situation where the sensor is too tall for a particular ADA application.
by|Apr 18, 2017
1 Answer
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A: The vacuum breaker can be cut down if needed. We recommend checking your local codes to ensure it will work. If the sensor interferes with a grab bar, we do offer an offset vacuum breaker. Please contact our tech support @ 1-855-752-9259 for more assistance.
by|Feb 8, 2018
Q:Which model of electronic flushmeter is diaphragm type? We need to buy several and the cliente is specifying that it has to be Diaphragm electronic type flushometer valves.
by|Apr 18, 2016
1 Answer
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A: All of our flush valves use a piston rather than a diaphragm.
by|Mar 23, 2023
Q:When flushing a hammering noise when water shuts off.
by|Feb 24, 2016
1 Answer
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A: Please contact our Tech Support @ 1-855-752-9259 for assistance.
by|Mar 23, 2023
Q:how to change sensor range on flush valves manually
by|Sep 3, 2015
1 Answer
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A: Please refer to the installation manual or contact our technical support line at 855-752-9259.
by|Mar 23, 2023
Q:We just got new Selectronic flush mounted. The flush is very weak, stop after 3 seconds and would like to increase the flush time ? Did not see how to do it ? Or it may not me possible
by|Aug 10, 2015
1 Answer
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A: Please contact our Selectronic line at 855-752-9259.
by|Mar 23, 2023
Q:We are having issues where the "flush" isn't effective. Plumber states that the building water pressure is too low (20psi) and that is the problem. We have a AS flushometer with 1.28gpf stamped on top. Would changing to 1.6gpf help/resolve the issue?
by|Jun 30, 2015
1 Answer
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A: Please contact our sensor department at 855-752-9259 for assistance.
by|Mar 23, 2023
Q:We specified our plumber provide 3461.001 Toilet/Flush Valve. The emgraving on the top of the flushometer says "1.8Lpf/1.28gpf". Please advise if this is the same as what we specified. Also, we are having issus where the "flush" isn't effective.
by|Jun 30, 2015
1 Answer
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A: Please contact our selectronic line at 855-752-9259.