Q:Which side is the threshold on, the longer or shorter side? I need it on the shorter side.
by|Mar 22, 2017
1 Answer
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A: The Threshold is on the 48" side.
by|May 4, 2023
Q:Is this cast iron
by|Mar 16, 2017
1 Answer
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A: No, this is acrylic with fiberglass reinforcement.
by|May 4, 2023
Q:My plumber installed a model 2602 acrylic base using an expanding foam material. Is foam ok? The base is out of level about 1/2 inch, front to back, preventing water from completely draining. Is this out of level condition acceptable?
by|May 22, 2016
1 Answer
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A: Please contact our customer care line at 800-442-1902 and listen for our whirlpool/tech prompt for assistance.
by|Mar 23, 2023
Q:My plumber has secured pan to studs by screwing through tiling flange. I believe this is wrong, but your install spec does not specifically say not to do it. Your thoughts please?
by|Feb 4, 2016
1 Answer
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A: Please contact our customer care line at 800-442-1902 and listen for the whirlpool/acrylic prompt. One of their reps will be able to assist you with your question.
by|Mar 23, 2023
Q:I am looking for a white 40.25-In x 40.25-in shower tray to replace an existing unit. Do you sell such a thing? If not can you tell me who might?
by|Sep 25, 2015
1 Answer
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A: We do not offer a shower tray in that size. Maybe try an on line search.
by|Mar 23, 2023
Q:Where should the bottom row of tile finish on the alcove base? Due to the large radius I can't see how the tile will rest on the horizontal surface of the base. Should it be held up to the first beveled line? Just below the cement board.
by|Jan 12, 2015
2 Answers
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A: The tile should rest on the horizontal surface of the shower deck edge.
by|Mar 23, 2023
A: Please contact our customer care line at 1-800-442-1902 and listen for the prompt for whirlpool/acrylic.
by|Mar 23, 2023
Q:does this come in white and how much is it. Thank you
by|Dec 28, 2014
1 Answer
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A: Thank you for your recent inquiry with The Home Depot. I found 48-1/8 in. x 34-1/4 in. Single Threshold Shower Base in White, Internet #100044832. This item is an online exclusive and is not available in your local Home Depot store. It can be ordered online and shipped directly to your home, business, or your local store. For any other questions, please call us at HomeDepot.com Customer Service 800-430-3376. Thank you for shopping Home Depot.
by|May 3, 2023
Q:what is the exact location of the drain?
by|Dec 24, 2013
1 Answer
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A: Please contact American Standard Brands for assistance.