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Questions and Answers for American Standard Colony Soft 8 in. Widespread 2-Handle Low-Arc Bathroom Faucet in Brushed Nickel with Speed Connect Drain

Internet #202099486

Model #3875.509.295

Store SKU #1004359949

Colony Soft 8 in. Widespread 2-Handle Low-Arc Bathroom Faucet in Brushed Nickel with Speed Connect Drain
(8)Questions & Answers (15)
  • Single-handle design makes adjusting water volume easy
  • Solid brass construction is durable and long-lasting
  • Architecturally inspired design complements most bathrooms
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Questions & Answers

15Questions
caret
Q:How do you remove the aerator?
by|Oct 17, 2022
1 Answer
Answer This Question

A:  Hello, Thank you for reaching out to American Standard. I’m sorry to hear of the issue you have had with your American Standard product. The aerator on this model just screws off, but if there is water build up, that can make it more difficult to un-thread it. Please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET and Saturday, 10AM - 4PM ET. Sincerely, Your American Standard Consumer Connection Team

by|Nov 1, 2022
    caret
    Q:My bathroom faucets have become stiff and difficult to turn ,had plumber over a month ago, he cleaned and lubricated it worked fine until today hard to turn.  Have same faucets in second bath and they are smooth working
    by|Oct 20, 2020
    1 Answer
    Answer This Question

    A:  Ed K, It sounds as though you will need new adapters which are part number m918026-0070A. . Please contact us directly through the American Standard website “Contact Us” located at the bottom of our home page and one of our reps can order them for you. Sincerely, your American Standard Consumer Connection Team

    by|Oct 26, 2020
      caret
      Q:Where can I buy parts for the mid arc version - including the handles.
      by|Apr 25, 2018
      1 Answer
      Answer This Question

      A:  You can purchase parts online or through American Standard.

      by|May 5, 2023
        caret
        Q:What's the difference between this faucet and the $114 version Colony Soft 8 in. Widespread 2-Handle Low-Arc Bathroom Faucet in Polished Chrome?
        by|Jul 26, 2017
        1 Answer
        Answer This Question

        A:  The difference is the material of the handles. Metals vs plastic.

        by|Nov 7, 2020
          2 found this answer helpful
          caret
          Q:Faucet assembly 3875.501 bought with drain assy. Drain rod 066118-0070A has male thread adaptor and O-Ring rather than nylon washer inside. The other side washer is cup shaped. My female adapter is in good condition washer to be changed. suitable y/n?
          by|Mar 5, 2017
          1 Answer
          Answer This Question

          A:  We are sorry but we are unable to answer this question with the above information , could you please contact us directly by calling 1-800-442-1902 and one of our reps would be happy to assist you.

          by|Feb 8, 2018
            caret
            Q:What is the length of the faucet handle for this assembly?
            by|Jan 13, 2017
            1 Answer
            Answer This Question

            A:  The levers are approx. 3 1/4" long.

            by|Feb 8, 2018
              caret
              Q:What is the replacement valve cartridge p/n? 994053-007A or A954120-007A
              by|Dec 25, 2016
              1 Answer
              Answer This Question

              A:  The correct cartridge is A954120-0070A.

              by|Feb 8, 2018
                caret
                Q:What size o-ring does the stopper require?  Stopper part number M962544-YYY0A  The o-ring disintegrated and I need a replacement.  Thanks.
                by|Feb 28, 2016
                1 Answer
                Answer This Question

                A:  33mm x 1.5mm is the diameter. If you have a copy of your reciept for your faucet this part would be covered by your lifetime warranty.

                by|Mar 23, 2023
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