Q:Is the Portsmouth 1.6 gal elongated white still available. Stock says 0
by|Oct 25, 2015
1 Answer
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A: You would need to check with your local store for availability.
by|May 3, 2023
Q:What is the difference between linen and white? It appears white is no longer available.
by|Jan 22, 2015
1 Answer
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A: Linen is more of an eggshell color.
by|May 3, 2023
Q:Why can't this toilet be shipped to Texas?
by|Dec 31, 2014
1 Answer
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A: Only 1.28 gpf toilets can be shipped to Texas.
by|May 3, 2023
Q:Toilet came in two boxes. Tank's box had portsmouth written on it;toilet base's box had townsend on it. Are two different componets used for this unit
by|Dec 19, 2014
1 Answer
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A: That tank and bowl will work fine together
by|May 3, 2023
Q:My current toilet bowl empties back into the wall - not down!
by|Dec 17, 2014
1 Answer
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A: You will need to contact the manufacturer for this information
by|May 3, 2023
Q:I can hear an internal drip in the toilet. Every few hours the float lowers enough that the tank refills. What is wrong?
by|Oct 13, 2014
1 Answer
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A: Your flapper or seal is leaking. Please contact our customer care line at 1-800-442-1902 for assistance.
by|Mar 23, 2023
Q:When do you expect to have this toilet back in stock? Othere on line retailers seem to have a large supply of them.
by|Oct 12, 2014
1 Answer
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A: You will need to check with your local store for availability.
by|May 3, 2023
Q:I want to replace my tank lid (cover) for an American Standard toilet from 2006. Where can I find the serial number? Thanks
by|Aug 12, 2014
1 Answer
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A: Thank you for your questions about your toilet. We do not stock discontinued toilets past 1-2 years. To find the tank/lid you want, you may try www.thisoldtoilet.com they buy and resell older and discontinued toilets, tanks, and covers. You may also reach them at 650-483-1139.