Questions and Answers for American Standard Cadet 3-Powerwash High-Efficiency 2-Piece 1.28 GPF Single Flush Elongated Toilet in White, Seat Not Included
A: Hello,
We do not glaze under the rim, where the rim holes are, in order to prevent there being any blockage of the rim holes.
Thank you, Your Consumer Connections Team
by|Jan 30, 2024
Q:Is the tank insulated so that it doesn't sweat?
by|Jan 30, 2024
1 Answer
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A: Hello,
No, this is not an insulated tank.
Thank you,
Your Consumer Connections Team
by|Jan 30, 2024
Q:On Model # 3378AB128ST.020 from Home Depot, is there a trip lever handle in black that is compatible?
by|Nov 8, 2023
1 Answer
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A: Hello 911willie,
I apologize for the inconvenience, but there is not a compatible black trip lever available for that model.
Sincerely,
Your American Standard Consumer Connection Team
by|Nov 10, 2023
Q:What is the weight of each box?
by|Feb 10, 2023
1 Answer
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A: Hello Doug,
Thank you for reaching out to American Standard. We don't get an exact weight for the box but it should be just above 87 pounds. If you have further questions please contact us at 1-800-442-1902 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET.
Sincerely,
Your American Standard Consumer Connection Team
by|Feb 10, 2023
Q:Our Cadet 3 worked amazing until a few days ago, the bowl fills up but the water inside is slow to go down like the siphon is now working properly. We have no other draining issues in the house. What could be the cause?
by|Jan 12, 2023
1 Answer
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A: Hello,
Thank you for reaching out to American Standard. I'm sorry to hear that you're having issues with your American Standard Cadet toilet. It does sound there may be an obstruction somewhere. Please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to do some troubleshooting with you. We are available Monday - Friday between 8AM - 7PM ET.
Sincerely,
Your American Standard Consumer Connection Team
by|Jan 17, 2023
Q:Does this toilet function/flush exactly the same as the Cadet 3 right height model? Meaning is it identical, just standard height? Or are any of the internal parts different?
by|Aug 23, 2022
2 Answers
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A: The water tank and parts are same for 1.3 gpf model for standard rough-in toilets. It just the commode/bowl piece that are different heights.
With that said, it is absolutely best toilet I have installed in my house. I was initially apprehensive that I may have to flush multiple times, but that has never happened. And my water bill has drastically gone down.
by|Mar 26, 2023
2 found this answer helpful
A: Stell,
Thank you for reaching out to American Standard. Yes, the Cadet system is the same and functions the same.
Sincerely, your American Standard Consumer Connection Team
by|Aug 23, 2022
1 found this answer helpful
Q:Does the 7381143-200.0020A trip lever fit the cadet 3 toilet model 270ca101.020 with the tank 4021.101N on it? If not, what is the correct trip lever?
by|Mar 8, 2022
1 Answer
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A: MikeS58,
The correct trip lever for the 4021.101N tank is 7381145-200.002.
Sincerely, your American Standard Consumer Connection Team
by|Mar 10, 2022
Q:The Cadet 3 Powerwash High-Efficiency 2-piece 1.28 GPF Single Flush Elongated Toilet in White description says that it comes with an EZ-Install Kit. Does that mean it comes with an Tank Coupling Kit and wax ring with nuts and bolts?
Thank you
by|Jan 24, 2022
4 Answers
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A: Yes it comes with everything you need to install toilet, you will have to provide the water line
by|Jan 25, 2022
A: Yes it comes with everything you need to install the toilet (wax ring, floor nuts and bolts, tank bolts and nuts, tank gasket etc). The only thing you need to purchase separately is the hose from water supply to the tank.
by|Jan 25, 2022
A: Thanks for the question on the American Standard Cadet 3 toilet. Yes, it will come with all the mounting hardware as well as a wax ring kit. The EZ install kit is a long plastic handle that allows you to tighten down all the parts with the included tool. Your American Standard Consumer Connection Team.
by|Jan 31, 2022
A: Wax ring and new hardware included, but not the adapter flange