Questions and Answers for Azek 4 in. x 8 in. Redwood Composite Standard Paver Grid System (8 Pavers and 1 Grid)

A:  Hello, thank you for your question. I would recommend filing a claim here on our website https://www.timbertech.com/about-warranties/warranty-support This will allow our warranty and technical team to look into the issue and help determine what the issue may be and what could be done to help. For more information please visit https://www.timbertech.com/ -AZEK Customer Care Team.

A:  Hello, thank you for your question. Our Standard paver system is designed to be applied to a similar sub-base as natural stone or concrete paver. For more information please visit https://www.timbertech.com/ -AZEK Customer Care Team.

A:  Hello. Thank you for your question. Our Resurfacing Paver system can be used in stair applications. Please be sure to reference our Paver Install Guide here on our website https://www.timbertech.com/installation-help#to-pavers -AZEK Customer Care Team

A:  Hello, Thank you for your question. We do not recommend installing our Standard Pavers over an existing surface. We do recommend that the Standard Pavers can be used in a driveway or low traffic parking lot application. This product is designed to be installed over a similar sub-base as traditional stone or concrete pavers. For more information please visit https://www.timbertech.com/ -AZEK Customer Care Team

A:  Absolutely! Our Standard and Permeable Pavers can be used for low-volume, low-speed vehicular traffic such as driveways and car ports. - AZEK Customer Care

A:  Hello. Thank you for your question. For snow removal we recommend using a plastic snow shovel with no metal edge. You can also use calcium chloride as an ice melt. For more information please visit https://www.timbertech.com/ -AZEK Customer Care Team

A:  Hello. Thank you for your question. Our standard Pavers are designed to be installed over a similar sub-base as traditional stone or concrete pavers. You may want to consider our Resurfacing Pavers which are designed to be installed over an existing flat surface. Also, our paver system is designed for outdoor applications. You may want to check with your local building codes office to determine if this application is acceptable in your area. For more information please visit https://www.timbertech.com/products/pavers/ -AZEK Customer Care Team

A:  Yes I have put them on outdoor concrete sidewalks. If floor isn't flat, they won't be smooth across the grid edges but I've shimmed them under to fix this

A:  Hello. Thank you for your question. This product is designed and tested to be used in outdoor patio, walkways and light duty driveway applications. For more information please visit https://www.azek.com/ -AZEK Customer Care Team

A:  Yes, this product will support the weight of your water heater.

A:  Roughly 235 kits. Each kit is 16 x 16, or 1.78 sq. ft.

A:  Please check out our Paver Visualizer tool for assistance: https://azek.com/inspiration/paver-visualizer ; also please contact your local Home Depot for return policy.

A:  (417x12x12)/(8x8) is about 938