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    Hampton Bay   Cottage Grove 3-Piece Patio Bistro Set with Black Cushions

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    • Description
      Model
      HD15100
      Internet/Catalog:
      205363288

      Enjoy this delightful patio bistro set in your own home. With a petite table and well-formed chairs, this set allows you to relax outdoors and enjoy the beautiful weather.

      • Heavy duty steel framing
      • Powder coated frame finish
      • Fade resistant olefin fabric cushions with poly-fiber fill
      • Quick and easy assembly using the included hardware
      • 2-year limited frame warranty
    • Specifications
      Assembly Required :
      Yes
      Care Instructions :
      Wash with mild solution of soap and water; rinse thoroughly.
      Chair Depth (in.) :
      29.9
      Chair Design :
      Armchair
      Chair Height (in.) :
      30.7
      Chair Height Type :
      Standard Dining Height
      Chair Width (in.) :
      30.9
      Collection Name :
      COTTAGE GROVE
      Cushion Color or Pattern :
      Black with White Polka Dots
      Fabric Color Family :
      Black
      Fill Material :
      Polyfiber
      Frame Material :
      Steel
      Frame Primary Finish :
      White
      Patio Furniture Features :
      Weather resistant
      Returnable :
      90-Day
      Seat Height (in.) :
      15.3
      Seating Capacity :
      1-2
      Seating Capacity :
      2-3 Person
      Seating Capacity :
      2
      Seating Type :
      With Cushion
      Set Includes :
      Bistro Table,Dining Chair
      Table Finish :
      White
      Table Height (in.) :
      27.2
      Table Length (in.) :
      24
      Table Primary Finish :
      White
      Table Shape :
      Round
      Table Width (in.) :
      24
      Tabletop Material :
      Steel
      Umbrella Hole :
      Without Umbrella Hole
    • Reviews
      (16)

      Ratings & Reviews

      81% of customers recommend this product
      4.0
      Out of 5:
      5
      [7]
      4
      [5]
      3
      [2]
      2
      [1]
      1
      [1]
      QUALITY:
      VALUE:
      3.9
      4.2
      Customer Images (7)
      • Would be great except...
      • September 08, 2015

      I ordered several of these sets back in May. The chairs came in perfect condition and they were sturdy and very comfortable. They are large and the cushions were thick and appear very weather proof. BUT...nearly all the table tops arrived damaged. In one spot along the edge of the table tops, not only was the protective paint chipping but it appeared as though they had been tossed around and someone took a hammer to the side...large indents and chunks of the lacquer falling off. I was very disappointed but I called customer service and expected them to simply send me replacement tops. Evidently, after sending images and after several hours of back and forth I found out that Hampton Bay was unable to send just the tops of the table. Instead, I had to purchase all new complete sets, pick the table tops out myself and then send back the damaged ones. While extremely inconvenient, it seemed to be my only option. I put out another $1600 for 8 new sets (which would be refunded after I returned the 8 sets after I took the table tops)...BUT those 8 table tops were ALL damaged as well! As one other reviewer stated, they do rust easily so any small crack will leak rust after it's exposed to the elements. So, even the slightest damage was unacceptable and calling customer service is a pain, because every time I have to call to 'complain', I have to re-explain the entire situation and wait on hold while the rep reviews all the notes...so every time I called I was on hold and back and forth for over 40 minutes. Nevertheless, I package back up all 8 sets and expect a pickup (which was also an issue but I won't go into that) and then put out ANOTHER $1600 to order ANOTHER 8 sets and this time the rep tells me they will put in extra packing. At this point I would have thought Hampton bay would have tried to remedy the situation by shipping me 8 inspected and in perfect condition table tops...but no. I place this third order with my fingers crossed that the ordeal would now be over but then...5 days after I place the order I receive an email that states 'your order is in process but the item is no longer in stock'...what?! So, after two months of being fairly calm I call customer service at 8:30am and angrily told him to fix the situation (but since it's a new rep he has no idea how time consuming and frustrating this situation has been) so he tells me to calm down and he will have someone get in touch with me within 5 days. I told him that was unacceptable and I needed the issue resolved immediately. That was 5 days ago and I have yet to receive a follow-up. Needless to say we won't be ordering Hampton Bay products anymore. The product had the potential to be great but customers need to be confident that if there is an issue, the manufacturer will do everything it can to fix the problem. Unfortunately, they did not. (I've provided a few images)

      Pros Easy to Assemble, Sturdy, Comfortable, Looks Great Cons arrived damaged, hampton bay unable to send replacement parts

      Video & Photo

      • Pro

      BEI2015

      Boston, Ma
      25 to 34, Female
      4 out of 4 people found this helpful
      more details...
      By: BEI2015
    • Shipping & Delivery Options

      EXPRESS DELIVERY FROM STORE:

      Express Delivery from Store is available for items currently in stock at a The Home Depot store within a delivery ZIP code. A driver from a local store will deliver the item(s).


      Outside Delivery:  Service includes delivery to area outside the house which is accessible by delivery equipment.


      Threshold Delivery: Service includes delivery across your first doorway or threshold (ie. garage, backyard, deck, first room of the home).


    This item cannot be shipped to the following state(s): AK,GU,HI,PR,VI

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