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    DC America   18 in. Round Cast Stone Umbrella Base in Bronze

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    • Description
      Model
      UBP18181-BR
      Internet/Catalog:
      205068383

      18 in. Cast Stone Umbrella Base. Product is Made from rust free composite materials. Color is Bronze Powder Coated Finish.

      • Cast stone
      • Rust free composite material
      • Holds 1 in. and 1/2 in. (using plastic insert) or 2 in. Dia. umbrella base
      • Attractive outdoor accessory
    • Specifications
      Assembled Depth (in.) :
      17.5 in
      Assembled Height (in.) :
      13 in
      Assembled Width (in.) :
      17.5 in
      Assembly Required :
      No
      Color Family :
      Bronze
      Color/Finish :
      Bronze Color Powder Coated
      Finish :
      Bronze
      Material :
      Natural Stone
      Product Weight (lb.) :
      22
      Returnable :
      90-Day
    • Reviews
      (37)

      Ratings & Reviews

      86% of customers recommend this product
      4.1
      Out of 5:
      5
      [22]
      4
      [6]
      3
      [4]
      2
      [1]
      1
      [4]
      QUALITY:
      VALUE:
      3.8
      3.9
      Customer Images (3)
      • Do Not Buy!!
      • May 23, 2016

      The base snapped in half during a windy day, after only having it for about a month. Called DC America as the product is under warranty for one year to have them send a new one. They asked me to send pictures, receipts, product and model number in an email, which I did. Two weeks later, I hadn't heard back, so I called and they said they were still 'reviewing my case.' A week later I called back and they said they were going to send a new base, but I had to pay the $15 shipping fee. Of course I wasn't happy about this, but finally gave in because I was sick and tired of dealing with them. Three weeks later we still hadn't received the base so I called again. They said it would be shipped out within the next few days. When we received the base, we didn't receive the part where the umbrella stands in (the pole?). Our pole from our original base wouldn't fit with the new base (the screw was too short and therefore you couldn't connect the two pieces). So I called back again and they are arguing with me that I only asked for the base. I'm telling them all I want to do is be able to use my umbrella and they have only sent me half of their product. Now I'm waiting for them to call me back. Their customer service reps are quite rude and defensive as well. This base isn't very expensive, but I can't imagine dealing with their customer service on one of their much more expensive products. Now I'm just going to head back to Home Depot and buy the correct screws to connect the two pieces. Not that difficult but it's the principle of the matter. I will never buy another one of their products and would recommend you don't either.

      Cons Not Durable
      • DIY

      Otis

      Valencia, CA
      25 to 34, Male
      5 out of 5 people found this helpful
      more details...
      By: Otis
    • Shipping & Delivery Options

      Shipping options for [zipcode] (change)

      Arrival dates and shipping costs shown above are estimates.See exact dates and costs and select your preferred shipping option during checkout.


      EXPRESS DELIVERY FROM STORE:

      Express Delivery from Store is available for items currently in stock at a The Home Depot store within a delivery ZIP code. A driver from a local store will deliver the item(s).


      Outside Delivery:  Service includes delivery to area outside the house which is accessible by delivery equipment.


      Threshold Delivery: Service includes delivery across your first doorway or threshold (ie. garage, backyard, deck, first room of the home).


    This item cannot be shipped to the following state(s): AK,GU,HI,PR,VI

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