Curbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup
Filter Reviews By:Rating, Profile, Gender, Age (244)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 244 reviews
Oct 11, 2021
Lots of friendly helpful people at the Windsor Home DepotHome Depot
Thanks you all for all your help, see you next time. Pizza and cheeseburgers for everybody.
by
Recommended
1 found this review helpful
Feb 15, 2024
APPLIANCE DEPART
STEVEN GERST REALLY KNOWS HIS DEPARTMENT AND WAS VERY HELPFUL AND IT DID NOT TAKE VERY LONG TO FIND WHAT WE WANT AND TO CHECK WITH HIM.
by
Dec 27, 2023
Rude cashiers
Staff is rude, they don't know how to price match, manager refused to come out in a timely fashion and assist.
by
Oct 1, 2023
Awesome customer service
Had the best experience at Home Depot yesterday in the customer service. Had a sales associate go above and beyond to help us locate what we were looking for
by
Recommended
Sep 6, 2023
Blind Treatment
I am very happy with the service I received from Heinz. He helped me with choosing the best blind treatment options for my home. I felt like he was very professional and patient. Overall I am pleased with my experience at this Home Depot and will continue to come here for my home improvement needs. Thanks Heinz!
by
Recommended
Apr 24, 2023
Not Up To Par With Other Home Depots
Aisles are frequently obstructed with merchandise displays making it difficult to get around the store. And when you're ready to check out you'll find most of the self service checkouts are closed so you'll have to wait longer than you should.
by
Feb 5, 2023
Lumber workers....Daryll and Hamzah....Above and beyond best service.
Full service guys. Stopped with their forklift project, helped me find materials, load onto cart, waited for me to pay, and loaded my truck......all with the best, friendliest attitude!
by
Recommended
Jan 11, 2023
Great location
Employees are informative and the shelves are always stocked.
by
Recommended
Nov 27, 2022
The best support
Whenever I need to go to Home Depot.
The Windsor store consistantly gives helpful service.
Especially the cashier, Jacob! He is always friendly, cheerful and ready to help with customer needs.
Thank you Jacob!
by
Recommended
Sep 4, 2022
Great Customer Service
we had a special order tube to be picked up, before we are out the door to get the truck here comes the tube ready to load. Great help in loading. Left my cell in the cart, found Hugo who helped with the tube and located the tube after he had clocked out for the day. Great Customer Service
by
Recommended
Sep 3, 2022
Poor check out
If you insist on people checking themselves out then offer a discount. Otherwise open some check stands.
by
Aug 6, 2022
GREATEST EMPLOYEE AT PRO DESK-NORMA
WE HAD MANY ITEMS TO PURCHASE AND IT WAS A PRO DESK JOB. LUCKILY, I CALLED AHEAD AND SPOKE TO NORMA MEZA. WE HAD TO GO WAY DOWN TO WINDSOR SINCE THE UKIAH STORE WOULD NOT HELP US!! SHE EVEN STAYED LATE BECAUSE SHE HAS INTEGRITY AND KNOWLEDGE AND IT WAS NOT SOMETHING SHE COULD JUST PUT OFF ON ANYONE AS IT WAS A COMPLEX ORDER. CANNOT SAY ENOUGH GOOD THINGS ABOUT HER AND WE EVEN WERE OFFERED WATER BY ANOTHER PRO PERSON BECAUSE IT WAS HOURS LONG IN FIGURING OUT SUBSTITUTES, ETC. NORMA WAS PLEASANT WHEN IT WAS DIFFICULT, POLITE AND KNOWLEDGE PLUS! WE LOVE NORMA MEZA, SHE SHOULD BE TEACHING OTHER HD EMPLOYEES EVERYWHERE ON CUSTOMER SERVICE! 10 STARS TO NORMA MEZA AT THE PRO DESK!! SHE NEEDS TO BE IN CORPORATE AT THE VERY LEAST!
by
Jul 15, 2022
Three Exceptional Employees
I went in to Home Depot for a generator rental to cover a project from a scheduled PG&E outage. When I got there the rental space was closed. Three employees -- Yovanna, Alex, and Durrell -- totally came through and saved the day. They are Superstars! Thank you!
by
Recommended
Jun 1, 2022
The BEST employees!
This store has an incredible staff that always make me feel welcome. I am not the handiest person and they are always willing to take their time to help you through a new project or help you if you make a major ordering error like I did. Just amazing service all around! Trinidad and Tom are the best!
by
Recommended
May 25, 2022
Manager Mike at this store is awesome!
Mike is awesome, this store had a temporary inventory problem that was a inconvenience for me. Later on once that item became available Mike made it up to me with a discount. Very appreciative. Thank you!
by
Recommended
Apr 26, 2022
Excellent customer service
The employees at the Windsor store give excellent service. They go beyond the call of duty to help you.
It's always a positive and cheerful experience for me at the Windsor Home Depot.
These are times of big box stores and confusing, self service. But you don't get that feeling at this store.
I'm not a contractor, so I always have questions about my home projects. I appreciate their friendly advice and customer support.
by
Recommended
Apr 4, 2022
David at Pro Desk
David was most helpful.
by
Recommended
Feb 15, 2022
Very helpful Staff!
Super helpful and clean store.
by
Recommended
Jul 26, 2021
Alyce,. friendly at the pro desk check out working hard on a Sunday.
Alyce,. friendly at the pro desk check out working hard on a Sunday.
by
Verified Purchase
Recommended
Jul 21, 2021
Store has gone downhill dramatically in the past few years. The new manager, Cassandra, seems to...
Store has gone downhill dramatically in the past few years. The new manager, Cassandra, seems to have a handle on fixing most of the issues but it will obviously take some time. The delivery system sucks as the store does not seem to know what is going on with the third party deliverers and does not communicate with the customers when a problem arises. As a former Home Depot employee and Department Supervisor at this store I remember better times and better service.
by
Verified Purchase
Jul 12, 2021
All the friendly people at the Windsor Home Depot. Thanks to all for all your help, see you next ...
All the friendly people at the Windsor Home Depot. Thanks to all for all your help, see you next time.
by
Verified Purchase
Recommended
Jun 10, 2021
Thanks to all for all your help, see you next time.
Thanks to all for all your help, see you next time.
by
Verified Purchase
Recommended
May 30, 2021
Cassandra is doing a great job keeping the store neat and clean.
Cassandra is doing a great job keeping the store neat and clean.
by
Verified Purchase
Recommended
May 26, 2021
Glad to see one of your assistant store managers back at the Windsor Home Depot , Christine, Glad...
Glad to see one of your assistant store managers back at the Windsor Home Depot , Christine, Glad to hear you are doing well. Thanks to all for all your help, see you next time.
by
Verified Purchase
Recommended
May 23, 2021
Thanks to Mark in the tool department always friendly and helpful with all my tool needs. Give t...
Thanks to Mark in the tool department always friendly and helpful with all my tool needs. Give that man a raise or a few extra days paid vacation.
by
Verified Purchase
Recommended
May 19, 2021
Great thanks to the men in the lumber department Joe and Matt always helpful when they load the t...
Great thanks to the men in the lumber department Joe and Matt always helpful when they load the truck with the forklift. Friendly people at the pro desk check out Jessica, Milo, Vince. Sarah is always friendly.
by
Verified Purchase
Recommended
May 17, 2021
Great thanks the one of the assistant store managers working hard on his Sunday at the Windsor Ho...
Great thanks the one of the assistant store managers working hard on his Sunday at the Windsor Home Depot. Dulce you're the best . Sarah working hard in the paint department. Raul,Ricardo Alex, Nick in the garden apartment.
by
Verified Purchase
Recommended
May 3, 2021
Great thanks to all the friendly helpful people at the Windsor Home Depot, see you next time.
Great thanks to all the friendly helpful people at the Windsor Home Depot, see you next time.
by
Verified Purchase
Recommended
Apr 28, 2021
Thanks to all for all your help at the Windsor Home Depot. See you next time.
Thanks to all for all your help at the Windsor Home Depot. See you next time.
by
Verified Purchase
Recommended
Apr 25, 2021
Great thanks to all the helpful people at the Windsor Home Depot. See you next time.
Great thanks to all the helpful people at the Windsor Home Depot. See you next time.