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Filter Reviews By:Rating, Profile, Gender, Age (369)
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Showing 1-30 of 369 reviews
Apr 6, 2024
Unbelievable customer service
I bought a product that I thought was discontinued only to find that it was available in the store.
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Recommended
Feb 20, 2024
Never special order items
I special ordered vinyl fencing. The material was delivered damaged. After getting a refund and re-ordering the item, the second item was also delivered damaged.
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Feb 14, 2024
Painting needs
This store has the best individual working in the paint area, very good with customers.
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Recommended
Jan 15, 2024
Dann The Mann
Dann always has the best attitude. Always willing to help in any way.
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Recommended
Jan 8, 2024
Dog Friendly Store
You can bring your dog in the store with you when you shop here.
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Recommended
Oct 17, 2023
Staff make this place
Not the biggest fan of box stores but the staff at this place really makes the difference. Yes, it's convenient and probably has a lot of what you're looking for like a large store should, but the people make it so much better.
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Recommended
Aug 23, 2023
Graet customer service
The reason my shopping experience was exellent was because of a particulat employee (Graylyn).
Graylyn was extremely busy and made the time to help me figure out the issue I was having. Graylyn is polite, always smiling and always goes out of her way to help the customers. Its because of employees like Graylyn that I keep coming back to this store. These employees are the first responders to any issue a contractor like myself has, and she knows that.
Please find the time to at aknowledge her.
by
Jul 22, 2023
Awesome staff
I am a 62-year-old woman. I was bold over by the proactive and helpful staff at this particular Home Depot.
I was treated by each as though I were the only customer in the store. They asked great questions and gave great direction. I can’t speak highly enough of this crowd.
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Recommended
Mar 16, 2023
Ok, managers should more helpful and thoughtful.
I spend over 2,000 we the receipt on the receipts room that’s they can give us a discount the manager that was there keep us wating and have usb11$ discount. I that was was a waste of my time after been in the store for 3 hours. So annoying so upset of the manager that is super talk sand heavy. That was was to trick the customers and pretend that they are helping. That’s my opinion!!!!
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Recommended
Mar 3, 2023
Great experience
Nice store in Windham
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Recommended
Jan 2, 2023
Worst Homedepot in CT
Plain and simple, if you frequent this store it is guaranteed to make you unsatisfied.
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Pro
Nov 27, 2022
I Felt at Ease
Not being a DIYer or a contractor, I can feel intimidated in home improvement stores. This Home Depot, though, made me feel comfortable. The associates were very polite and kind. They made me feel as if I were a valuable customer, not simply a guy who is unsure of himself with home repair.
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Recommended
1 found this review helpful
Nov 20, 2022
HELPFUL STAFF!
Such helpful staff! So much better than other Home Depot locations. They go out of their way to assist you in any way. Great customer service!!
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Recommended
Oct 17, 2022
A company that stands behind its products
Had a small issue with a husky sledgehammer that was quickly handled by Robert at the return counter. He went above and beyond to search out my receipt from a different store, offered multiple solutions for me and did this all while apologizing and truly making me feel like he cared about a customer. Customer service is a dying art these days but team members like Robert give me hope.
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Oct 2, 2022
Store Manager not very polite
Store manager (Ernie) is not very polite and didn't even offer assistance.
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Aug 30, 2022
A Home Depot Big MESS UP: Order No H6230-116277
On Monday, August 22, I bought materials to build a deck to be picked up on Thursday 25. As of Monday August 29 the order was not ready and had items needed to complete the deck missing. After 5 days late, they tell me this. I guess they generate list of materials in the computer but never checked if they are available. The afternoon manager told me she would try other stores to see if she could find the missing items and would email me later
In summary, incomplete materials are now five days late (kept saying come back next day) but deck cannot be built. Very irresponsible as I had contractors waiting and we had planned to have visitors in the new deck by Labor weekend. Really messed all the planning and it seemed like they never cared.
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Aug 6, 2022
Great service from amazing people at the North Windham Home Depot
I had 3 shopping experiences here in 2 days. I had a few circuit breakers go at the house, several small projects as in cleaning and bug removal. The employees were amazing with the customer service, and aid to all my questions. Keep up the great work!!!
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Recommended
Jul 30, 2022
STORE SEEMED TOO BUSY FOR EMPLOYEES TO HANDLE
Pro desk employees not present at all times when needed. Cashier trying to do too many tasks and not completely familiar with all of them.
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Jul 28, 2022
Got Sold the Emperor's new clothes!!???
Ordered product AT the store because they showed they had more than enough product on hand. Paid for product and other things to be delivered. Paid for the delivery of product to be delivered two days later (even though I only live 4 miles away from the store, I figured they were short drivers like everyone else) I received a message saying that my order was OUT FOR DELIVERY around noon. So I called the workers that were doing the job and had them come to start...well, then I get another text saying that my order couldn't be delivered...um, what? When I called the store to see what was going on, after the third callback, they said that they didn't have the product that I had paid for two days ago. They had them in another store, but could not be delivered until next week...they sold me and promised a delivery of "GOODS OR SERVICE" and couldn't provide...from where I from, that's a "breech of contract"
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Jul 24, 2022
Great experience due to great employees
Every time I go to the Windham Home Depot, I am always met with such nice people. They approach customers and asked if they can help. Many of the other Home Depot centers do not.
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Recommended
Jul 4, 2022
Home Depot in Windham CT
I love going to the garden center at Home Depot, I buy all of my dirt and mulch there, the employees are so friendly and helpful, particularly in being available to help lift bags into my car. I'm so pleased that we have a Home Depot in a location that is near where I live.
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Recommended
Jun 25, 2022
Management could care less
Took 25 minutes to get management approval. Would not answer phone or walk to the front
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Jun 8, 2022
Need help in plumbing Look for RON
Great guy great advice and knowledge and went the extra mile to help me figure out how to get what I needed and how to do what I need to do to complete my project. Great costumer service.. if your looking for someone to help I suggest you ask for RON
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Recommended
May 18, 2022
Fantastic Customer Service
Bev was wonderful...helpful, friendly, knowledgeable and had a super positive attitude.
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Recommended
Apr 30, 2022
Cashier
Daniel at garden checkout is polite and professional.
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Recommended
Feb 12, 2022
Over due Review
I have shopped here several times and mostly for renovation of 3 bathrooms. Products have covered most departments. Staff advise, directions and products purchased have all been satisfactory. Mostly appreciated is the knowledge, friendliness and assistance from the staff here. Helps in the use of products purchased.
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Recommended
Jan 18, 2022
Love this store
No matter if I’m swinging in to pick up curbside or spending a lot of money on shiny new appliances the Windham Home Depot has THE BEST CUSTOMER SERVICE EVER!!! Keep up the great work!!
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Recommended
Jan 8, 2022
Fabulous customer service
Product was available and retrieved in a timely and friendly manner to suit my needs.
Everything better than expected
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Recommended
Jan 3, 2022
Best HD around
We live between the Manchester and Windham stores. I prefer the Windham store ten fold over Manchester.
Windham is well stocked, clean and the employees are plentiful and actually willing to help.
Keep up the good work.
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Dec 21, 2021
so far so great
I got this a month ago based on reviews and its working great right out of the gate.LG brand seems