#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(412)650-3404
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
9971 Mountain View Dr
West Mifflin, PA 15122
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Customer Store Reviews

  • 4.7 out of 608 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (608)
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Showing 1-30 of 608 reviews
Excellent Employee
I really needed a fridge and stove because I'm moving into my new house may 1st so this was my first trip to the store to look for appliances I needed. And with employee help I saved approximately $3,000.00 thank you
by
    • Recommended
    Excellent Customer Service
    I had the fortunate experience to meet Jami in the Garden section one late Sunday evening and she was so helpful and nice - yes, NICE!!! We chatted about a new succulent hobby I am Working on and she offered suggestions to help my project! It’s so refreshing to have someone as pleasant as Jami to help with new adventures!!! Thank you!!!
    by
      • Recommended
      Amanda was awesome!
      Amanda in appliances was amazing! She went above and beyond to make sure we found appliances that we love. She was very patient and understanding throughout the process and had great knowledge of the products!
      by
        • Recommended
        Great staff! Employees are always very helpful.
        I visit this location a couple times a week and the staff is always very helpful when answering my questions. The store is very clean and organized in a great fashion.
        by
          • Recommended
          Great Pro Desk Service
          The best service at the Home Depot. Thay really try to help the customer get the correct items they need in a timely manor.
          by
            Best customer service
            All the employees at this Home Depot are amazing. Every single one of them seem happy to help and they go out of their way to make sure that you are more than satisfied with your shopping experience.
            by
              • Recommended
              Helpful Staff on the floor and kitchen design area
              Talia in the Kitchen Design area was extremely knowledge and helpful. I was able to implement the design exactly as designed by Talia with no problems. Thanks Talia!
              by
                • Recommended
                Brett Felix was Amazing
                My mother and I recently went to the Home Depot store in West Mifflin, PA, to purchase a new front door for her home. We worked with an employee there named Brett Felix, and he was nothing short of spectacular. Beyond being extremely knowledgeable about the whole process and our various options, Brett was just so incredibly kind, helpful, and patient. We changed our minds a few times during the process, but Brett never flinched. We caught him right before his shift was about to end, but he happily worked with us well past when he was supposed to leave for the day. Honestly, it was one of the best shopping experiences of my life. I think all retail employees, regardless of industry, should model themselves after Brett Felix.... thank you once again, Brett!
                by
                  Kitchen Design purchase
                  Talia in the Kitchen Design department was awesome and knowledgeable. I am very comfortable and happy with my purchase. She made the process seamless.
                  by
                    • Recommended
                    I was very pleased with Patty’s friendliness and helpfulness
                    I was in and out of the store in 30 mins
                    by
                      • Recommended
                      Positive experience
                      Jami was the difference in this visit because she was pleasant and helpful.
                      by
                        Always helpful, and stocked with sale items
                        I went end of July, and I was greeted as I walked through the store. I was helped when I asked for it, and the employees were always knowledgeable, pleasant and professional. This store always seems neat, and orderly, and sale items are stocked well.
                        by
                          • Recommended
                          Great customer service!!
                          Had a personal shopping associate today. It was amazing! Tori S took one look at my list and helped me check off each item. She even assisted me in scheduling a service that I was not aware you offered. Saved me hours of frustration and aisle searching. If Tori didn’t know the answer she found someone in that department that I could ask. She never talked for me or made assumptions as to what I needed. She listened, helped look and got my list done in an hour. I was dreading coming today. I was very pleased and can’t recommend this service enough. For those of us new to house repair this was ex
                          by
                            • Recommended
                            Employee Michelle
                            I keep going back to the West Mifflin Home Depot to look for Michelle because she always helps me with all of my needs no matter how big. Please keep hiring dedicated employees like Michelle.
                            by
                              • Recommended
                              Exceptional Customer Service
                              I am having new kitchen cabinets and electric stove installed. Talia Martin was beyond amazing in designing my kitchen, and working with me to get the kitchen I have always wanted. She was extremely knowledgeable, patient and just plain kind. Bob Kohler worked with me to purchase a new stove. He fully explained what I need to do upon delivery, and fully explained the warrantee purchased. They both exceeded all expectations!
                              by
                                • Recommended
                                Good selection
                                Good selection of products, employees on floor absolutely useless but had an excellent cashier named Michael who ended up loading my vehicle
                                by
                                  They set a HIGH BAR. Very much approved
                                  Sprayer pumps and IED BULBS
                                  by
                                    • Recommended
                                    Well stocked store
                                    Found what I came in for which is usually the case. Shelves were stocked adequately and organized. Helpful polite employees.
                                    by
                                      • Recommended
                                      Great customer service!
                                      Matt, Corey and Amanda are world class associates, they are friendly and professional, along with all of the other teammates. Highly recommend this location!
                                      by
                                        • Recommended
                                        Friendly and helpful staff
                                        It can be overwhelming buying parts for a home project and the staff here are always helpful and have a positive attitude. I always feel like they are willing to take the time to help me locate items or explain things I don't understand.
                                        by
                                          • Recommended
                                          great service
                                          got great service had everything i needed
                                          by
                                            • Recommended
                                            Improper dryer installation
                                            Product not installed. Installer came unprepared to stall. Since my husband has installed the gas vent for the dryer and I'm sure we will be installing the gas line I've asked to have the installation fee and kit refunded since I did not receive either. I do not believe I will see any refund. It took me 12 year to go back to Home Depot for a major purchase because the last time the installer stole from me and Home Depot did nothing even after the guy admitted he did steel from me .
                                            by
                                              Great employees
                                              Janet T in paint was so knowledgeable and was absolutely a wonderful person to work with she was pleasant and completely appreciated the time she took to help us with our project
                                              by
                                                • Recommended
                                                Great customer service
                                                Thank you “Teacher” Dan and Michael Caroll for their superb customer service on helping me with my grill purchase!! You both went out of your way to help me with the entire purchase. Thank you
                                                by
                                                  • Recommended
                                                  Customer Service is the Best!
                                                  I had to replace a hot water tank previously bought and had the greatest experience ever. I was dreading the transaction process, but I was pleasantly surprised by the expertise of a young man named Tom. He guided me through the return quickly and efficiently. He explained the return policy, gave me store credit, had the tank removed from my vehicle, and then loaded the new tank himself. I was done and on my way within 20 minutes. I will definitely use the Home Depot store in West Mifflin for all of my home needs.
                                                  by
                                                    • Recommended
                                                    Employee
                                                    It was a very pleasant experience at the store in appliance’s. The employee Toni was so helpful very pleasant .
                                                    by
                                                      • Recommended
                                                      Meghan was amazing
                                                      Meghan was so kind and patient and really went out of her way to help me
                                                      by
                                                        Good customer service
                                                        On every visit I am asked if I need help from floor employees. This is not the case in very many stores. Keep up the good work!!!
                                                        by
                                                          • Recommended
                                                          Joan is a terrible cashier
                                                          Rude to customers and doesn't know that she needs to hand customers their receipts.
                                                          by
                                                            Another in a long line of visits and purchases. This store is special in appearance and service. The workers are friendly and go out of their way to help you. Service from planning to maintenance.
                                                            Great products, prices and service throughout the store.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 608 reviews

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