Reviews for West Covina #8463

So happy and excited to get my new fridge delivered

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I can always find what I’m looking for! If I can’t on my own, an associate is quick to help me! Customer service is through the roof! Everyone is so friendly that I’ve been helped by.

We went to get window treatments for our new home and were helped by Lisa Luna. She went above and beyond helping us. She was knowledgeable, kind and extremely patient.

I canceled two Home Depot credit cards before because of the language barrier, and there was still 700+ in them that I could not withdraw. With the help of Mike Chen, I called the credit card phone number to solve the problem; if I had had this kind of employee service at that time, I would not have canceled at all. Credit card, and because of his service, I opened a new home depot credit card. Please provide Mike Chen with a work phone number to facilitate our Chinese information business, thank you.

Tiffany, Matt, and Karime were excellent in helping me out with my building needs!!!

Employees here are friendly and approachable, they will not ignore you or look at the other way.

I bought this today and it was good matches to my tool.

Thank you for your help Home Depot

Being a veteran and being diagnosed with PTSD and TBI, sales cashier Suleyma was so professional with helping me check out after noticing that I was getting nervous because I had forgot my password for my military discount. She asked me for my number and said that I was ok and that I got my discount. Thank you so much for your excellent service.

They'll close aisles, and tell you, you can't shop if it's close to closing.

Julie was very kind , sweet and thoughtful… She explained to details about having 3 different credit cards …

I came across a tool I decided to buy it I asked two gentleman to help me take it to the register I didn’t have the proper cart 30 minutes later they never took it I stopped a girl if she can get someone to help me she got the guy in tools to try to help me he sent her to go outside for a cart and it’s pouring rain as he stands around waiting for her to come in. I was already upset for waiting 30 minutes that I grab the tool and left. The customer experience was horrible no one wants to assist you here it’s always a challenge to get someone to help. It’s a different experience when I go to the Glendora store and this one the service in Glendora is great everyone is willing to help as for here they hide from helping anyone

Cashier Ashley was very friendly and helpful

This is the best home depot to buy paint from because Claudia is super knowledgeable and her customer service far exceeds anyone from any other store.

Good help from employees, only problem is rats come out at night because of the dump in the hills

I just love homedepot tbh

Went to this Home Depot to pick up a specific lawn mower. Saw it on display but couldn't find it on the shelves. First employee I talked to pulled out his phone and scanned the code, said none were in stock, but didn't seem like he knew what he was doing. Talked to lady in Customer Service (with glasses and highlights), she was appalled that I asked the question and groaned, said she would call someone over to help me. I waited 30 mins but nobody came. Began leaving the store, ran into another employee who scanned it and said there were 4 in stock, and he would send someone to help. I waited another 45 minutes and still nobody came. Ran into another employee who scanned it and said there were 3 in stock, but would have to wander around looking at the stock to find it, and some were marked for shipping. Seemed like nobody actually knew anything about what stock was actually in the store. 2 stars because at least the employees were friendly (ironically except the lady from customer service).

Bought some light bulb and I noticed that there is not much selection when in terms of other brands and other light bulb that is not made in China.

We had an issue with the foundation being uneven in part of the area we were planning to install vinyl planks. Lisa in flooring solved our issue, made sure our project proceeded on time and followed up with us to make sure we were happy with the outcome. Floor is beautiful!

Came in for tomato plant, had very little to choose from. The ones they had were dry and wilted. Did find one that should survive after a long drink of water!

Great pricing ,great product's, great service convenient

The lady Tawnya in the pro department who helped me out was excellent. I truly appreciate her going above and beyond what was asked of her. You need more sales associates like her.

I like shopping at this location. It is not the closest Home Depot to me, but would rather drive a couple miles and shop here. West Covina store is always well organized , plenty of inventory and staff is always helpful. Definitely worth the drive.

Purchased a Christmas tree and Peter and Natalia were an absolute joy to assist in our shopping experience! 10/10

Employee are very knowledgeable and helpful

I purchased a washer and dryer from Roland, an associate in appliances and appreciate his friendly attitude and excellent amount of knowledge regarding products he had for sale.

Sales cashier name is Jessica supervisor name is Kim G Store manager Martin the employees at this location are the best that I have ever experienced from the day the store open they give 100% of their time to help you find products locate anything in the store with a smile good job Home Depot West Covina

It was a great experience. Cecily the cashier was extremely busy but made sure my transaction was done quicly soi can get home to fix my current problem.