#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(989)343-2362
Tool & Truck Rental(989)343-2368
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2892 Cook Road
West Branch, MI 48661
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Customer Store Reviews

  • 4.8 out of 764 reviews
96%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (764)
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Showing 1-30 of 764 reviews
Always helpful staff
Friendly and respectful can answer most questions
by
    • Recommended
    Friendly snd helpful
    This is a great store, always have had great, friendly service!
    by
      • Recommended
      Great drill
      Powerful and dependable. I like everything about it
      by
        • Recommended
        Helpful Employees
        You will enjoy the atmosphere at HD in West Branch as much as I do. With the weather being nice many returning customers were shopping today. Spring is the time to catch up on projects or get started on a new adventure. With friendly and helpful HD employees waiting, it will be fun for you to shop here too.
        by
          • Recommended
          Pleased to shop Home Depot
          My wife and I have become very satisfied through the years shopping our local Home Depot's. Employee's are knowledgeable in locating the items we want, and assisting with heavy items. Check out employee's are very courteous. Thank You Home Depot
          by
            • Recommended
            Many visits for many items.
            I have been going to this store since it opened. I am just a homeowner that tries to do things myself. The store and its employees are great at helping me with ideas and best selection of supplies.
            by
              • Recommended
              homedepot
              this store attempts to be clean and organised , noteably better then some throughout the us
              by
                • Recommended
                Friendly and helpful employees
                We were looking for new appliances and were pleased that the employees were very knowledgeable and friendly and helped us to decide which ones were best for us
                by
                  • Recommended
                  Staff is very friendly, patient and helpful!
                  Lynne, Tracey and Tom were extremely helpful!
                  by
                    • Recommended
                    Customer service
                    Joe in the appliance section is excellent! Explained things well enough so I could make a clear decision.
                    by
                      • Recommended
                      Super Customer Service
                      Are you tired of the run around at big box stores? You will find a group of Helpful Friendly folks at the Home Depot in West Branch, Michign. I had a great experience finding what I needed and you will too.
                      by
                        • Recommended
                        Great customer service
                        Excellent store, employees and customer service. Clean and clearly marked aisles.
                        by
                          Great selection of tools and displays of them.
                          I like to see and handle many items I am interested in purchasing. Power tools are items I want to handle and get a feel for. The West Branch Home Depot has great displays of the hand held power tools the offer. Sometimes they have displays where one can use a drill & drive in screws to see its capabilities.
                          by
                            • Recommended
                            Best Home Depot Around
                            Excellent staff, good stock, clean, everything you want in a store
                            by
                            • DIY
                            Great store
                            Employees are always friendly. Especially Kyle and Rose.
                            by
                              • Recommended
                              Cashier
                              We will not be shopping at Home Depot #2782 Cashier Nicole was the worst we have ever seen. Very unfriendly and rude
                              by
                                Awesome Experience
                                Ordered flooring (carpet measurements taken) we were able to go into the store and thanks to Kathy we were able to pick a different more affordable flooring. She was awesome, kind and went above and beyond outside of what she was already working on to assist our needs!
                                by
                                  • Recommended
                                  No help
                                  1 employee did help us and tried to help us to decide what we needed. His name was Dee very helpful
                                  by
                                    • Recommended
                                    Great service today
                                    Happy with all the things we bought today. Doors door mobs wood was all in great shape and prices were better
                                    by
                                      • Recommended
                                      Good and bad
                                      I have spent a year and a 1/2 building a home. I have spend about $100,000k with Home Depot in the past 8 years or so. Why didn't I purchase everything from the local store? I have experience with the building desk, the appliance center, general area of store, the cabinets and counter tops. I'd like to make you aware of those experiences and if not threatened with the truth could assist you in "tightening up" or truly fixing many of these areas.
                                      by
                                        • Recommended
                                        Wendy
                                        You need anything go see Kelli or joe they know what they are doing and treat you like you should be treated. Will be back and if i have a question will look them up.Thank you keep up the great work
                                        by
                                          • Recommended
                                          Great products!
                                          I’m currently redoing a closet and bought my rods shelves and paint. Nice that they have options to choose from.
                                          by
                                            • Recommended
                                            Best shopping experience ever
                                            Best shopping experience ever keep up the great work
                                            by
                                              Amazing staff
                                              All staff was very nice and extremely helpful. Pamela at check out was amazing
                                              by
                                                • Recommended
                                                Rose is always very helpful.
                                                Most employees are very helpful but Rose is especially helpful.
                                                by
                                                  • Recommended
                                                  helpful
                                                  needed help finding a product saw an employee and they took us right to the spot. That is a rare service to find
                                                  by
                                                    • Recommended
                                                    Great Place to Shop For All Your Building and Home Improvement Needa
                                                    In a day when everyone seems to think prices are to high I am still finding good deals at Home Depot. All the staff seems to be very courteous and frendly. I was looking for and item and just the look on my face prompted a gal to come up to me and ask if she could help. That is people being aware and caring for the customer. Thank you Home Depot.
                                                    by
                                                      • Recommended
                                                      Very helpful and curious staff
                                                      No problem with help finding me and helping find my item. Cashier Rose has excellent customer service skills
                                                      by
                                                        • Recommended
                                                        No cashiers
                                                        At least 7 people waiting to check out and only one cashier, I had to wait in line to cash out myself. If I'm doing a Home Depot employees job I at least want a discount.
                                                        by
                                                          Great Store!
                                                          Love shopping at the West Branch location! Very helpful staff with amazing products!
                                                          by
                                                            • Recommended
                                                            Showing 1-30 of 764 reviews

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