#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(630)907-4404
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1250 N Orchard Rd
Aurora, IL 60506
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Customer Store Reviews

  • 4.7 out of 520 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (520)
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Showing 1-30 of 520 reviews
Excellent selections.
This store always has a great selection of trees and shrub to choose from. It is my number one store to shop at spring and fall.
by
    • Recommended
    Great Experiene
    Awesome employees! Great products!
    by
      • Recommended
      Awesome service!!!
      I was immediately greeted with a smile upon entering the pairing area. Mary inquired of my interest and asked if there was anything she could assist with. After hearing my answer she approached with sincere interest. She was extremely helpful add I purchased exactly what I needed. I will definitely consider this location’s painting department for my future needs first.
      by
        • Recommended
        Mary was amazing!
        Mary in the painting section was amazing. She was super cheerful and helpful and we will be back to specifically ask for Mary again!
        by
          • Recommended
          Awesome service by everyone !!!!
          So happy with the service and products with the stores and great people Specially Brenden ,Mike and Nairobi at the pro desk ,they are very attentive and knowledgeable on the products Excellent service …..thank you again!!!!!
          by
            • Recommended
            Out of Stock Items
            Stopped by to purchase air filters. They did not have sufficient stock so I asked if they could match the price on the next runner up filters. Did not work with me and turned me away. Bad experience this is my home store but will definitely consider not shopping here in the future.
            by
              Employees going above and beyond to help find a spreader
              Leo and Anthony continued to look and found a spreader I was looking for. Also Cora helped me check out and was very nice an lb helpful.
              by
                Kitchen Remodel
                We had our kitchen remodeled by home depot which turned out great. I also bought supplies for my former company weekly at Home Depot.
                by
                  • Recommended
                  Tim
                  Tim A was helpful and patient.
                  by
                    • Recommended
                    NO CASHIERS TO HELP
                    Go to the Home Depot in Batavia or Oswego. They have cashiers.
                    by
                      Check your items
                      Purchased 9ft inflatable Giant Mr. Grinch for holiday yard decor. The item was used, dirty, missing stakes, missing tie down rope and NOT the same as displayed at the store. Bait and switch. When I returned the item I didn't get a sorry about your inconvenience, nothing not a word.
                      by
                        great ladies in paint dept
                        If your going to home depot for paint be sure to ask for Mary or Crystal they are really helpful,kind and they know what their talking about
                        by
                          • Recommended
                          Best store
                          Purchased my outdoor flowers, always pleasant looking and they last
                          by
                            • Recommended
                            1 found this review helpful
                            Amazing customer service from Flo!
                            We went to purchase a front door and had very specific things we wanted. Flo researched doors until she found the perfect one for us with a great price. She was so helpful and knowledgeable. She was very friendly and kind. Would recommend Flo to anyone shopping at Home Depot. Thank you Flo for the awesome service!
                            by
                              • Recommended
                              Great selection of products
                              Excellent products that I needed. Lots of people to help me with my project.
                              by
                                Friendly Knowledgeable employee
                                Came in for a toilet and some parts for it on the advice of my contractor. Tim Abbinanti made the whole process seamless he saw me walk towards the aisle and immediately greeted me and asked if I needed help. . He went above and beyond. He was courteous, knowledgeable, very helpful and friendly. Home Depot needs more employees like Tim!
                                by
                                  • Recommended
                                  Shopping at Home Depot
                                  I have always enjoyed shopping at this store due to the friendly employees, and great product selection.
                                  by
                                    Everything I need with a bonus of excellent service
                                    I always seem to find what I need at this location. Been to several other locations and I just seem to gravitate to this one. Every single time I visit, there is someone there greeting me with a solution to my problems.
                                    by
                                      Paint Dept
                                      Mary G. Is the BEST!!!!!! God Bless her and her spirit of helping
                                      by
                                        • Recommended
                                        Home Depot Aurora
                                        Shopping is nice and easy at Aurora home Depot! I found everything I needed in this store, there were plenty of big carts for lumber, the guys took care of cutting the lumber for me and I even got to order ahead for lumber cutting which I didn't know I can do, that's amazing! Plus, one of the nicest workers there, Ginger, helped me out on the register and helped me with commercial account application, which made my shopping today the best shopping at the home Depot so far. Also, renting out the home Depot vehicle was great experience, too!
                                        by
                                          • Recommended
                                          Hot water heater down
                                          Just purchased a new hot water heater for our home and had it installed by Home Depot I’m very pleased with the installation they did.
                                          by
                                            • Recommended
                                            Milwaukee Tools
                                            I have always found the best deals on Milwaukee Tools at Home Depot. Milwaukee is my go to for any tool when constructing...Durable, Highest quality and biggest bang for the Buck when purchased at Home Depot.
                                            by
                                              • Recommended
                                              WILL SHOP HERE AGAIN!!
                                              I purchased a sectional floor sample patio/sunroom set.I am VERY pleased with the quality and weight of the set.Have had MANY compliments!!
                                              by
                                                • Recommended
                                                Great Customer Service
                                                This is my favorite Home Depot location to visit because the employees are always so helpful! Mary, in the paint department, was such a delight to work with! She went above and beyond when my dad and I were shopping for painting supplies. She greeted us with a smile and made sure all our needs were taken care of.
                                                by
                                                  • Recommended
                                                  Great team throughout store!
                                                  We needed a new kitchen refrigerator and the West Aurora team was so helpful. From the time we walked into the store to the time we left, the staff paid attention to our needs and assisted us in the purchase and delivery that suited our needs. Thank you!
                                                  by
                                                    • Recommended
                                                    Chris and Sheila rocked it out!
                                                    Chris and Sheila rocked it out! They helped me to make a fairly difficult return. I am so pleased with their customer service.
                                                    by
                                                      • Recommended
                                                      Great customer service here
                                                      Garden department was well organized and had a lot of plants. Associates were very helpful
                                                      by
                                                        • Recommended
                                                        Great service!
                                                        Received great help in the store, above and beyond what I would have expected!
                                                        by
                                                          • Recommended
                                                          Good selection and service
                                                          Nice selection and service. Always a pleasant experience.
                                                          by
                                                            Overall great experience at Home Depot in Aurora and Tim for helping us.
                                                            Such a pleasant experience with Tim and his helping us with finding privacy film for our windows. He also told us about at home service providers for household needs. We our looking forward to a possible bath remodel or just having the tub and shower door replaced.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 520 reviews

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