#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(770)808-2287
Tool & Truck Rental(770)808-2282
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4325 New Snapfinger Woods Dr
Decatur, GA 30035
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Customer Store Reviews

  • 4.4 out of 668 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (668)
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Showing 1-30 of 668 reviews
The service and attention I received was an absolute pleasure!!!
I made a few custom orders...window screens and blinds. All three associates were simply amazing. All were friendly, knowledgeable and patient with me. This was the best shopping experience I have received in a long time. Kudos to Treece, Awa and Travis!
by
    • Recommended
    helpful cashier
    Eric was very helpful
    by
      • Recommended
      clean store
      there was enough employees in store
      by
        • Recommended
        Great Management
        Store Management was very Helpful in helping me locate the items I needed for my project.
        by
          • Recommended
          Great!!!!
          I was in Home Depot last week because I needed anchors to put up a towel rack. This time I needed a new door knob, and both of my visits were very good very quick. I got in and out and got exactly what I needed. Very pleased.
          by
            Great customer service
            I just purchased hot water heater, washer and other items. Staff was friendly, helpful and courteous.
            by
              excellent customer service
              This Home Depot has been priceless in satisfying my needs. I had a DIY project involving flooring and replacing drywall . The associates at this location were very helpful in guiding me to the correct products to complete my project. And they were patient listening to what I was trying to do.
              by
                • Recommended
                Great customer service
                Shoutout to Kay. She has been awesome. Great customer service.
                by
                  • Recommended
                  Great customer service
                  Love shopping at this home depot
                  by
                    • Recommended
                    Excellent service
                    Staff was very helpful
                    by
                      • Recommended
                      Product available
                      Finally stopped at Home deport after visiting other stores. My Red Mulch was waiting for me
                      by
                        • Recommended
                        Great Store for our community!
                        I love the helpful staff. Treece was amazing. She found an item on the shelf that I couldn't find. I need the item for my kitchen remodel. The employees are always willing to go above and beyond. Treece deserve a huge acknowledgement from her management staff! You need to reward employees like her that go above and beyond without asking!!!
                        by
                          • Recommended
                          Awesome Customer Service
                          Eric was awesome in assisting me with my exchange.
                          by
                            • Recommended
                            Pleasant Knowledgeable Staff
                            I know nothing about electrical stuff but the knowledgeable staff members kindly showed me how to get a project done.
                            by
                              • Recommended
                              Best Customer Service
                              I went to the Home Depot on Wesley Chapel, Decatur, and was blessed to be assisted by one of there staff Members Kimberly T. She went above and beyond to assist with both my orders. She was not only professional, but she was an absolute pleasure to talk to. She was patient with my questions about the appliances and she even gave a follow up call back for further assistance. From the bottom of my heart Kimberly, THANK YOU, you made this purchase a breeze for me.
                              by
                                • Recommended
                                Helpful employees
                                First off, I had to do a return of an item and when done with the return I did have other shopping to do, and I was helped at every corner of the store. Asked if I needed any help carrying my items I wanted to buy and I had no issues locating anything I needed, the employee even lead me to the area where I could find the things, I came for.
                                by
                                  • Recommended
                                  An outstanding employee
                                  I’m writing this review again because Corp and the store need to know what an outstanding gentleman who assisted us at your store. You didn’t have cashiered registers and we had a full cart. Both me and my gf were standing there a little confused as we moved here from Chicago. Still getting used to the no cashier thing. Nigel the gentleman in question with zero hesitation asked us if we were checking out and took matters into his own hands and checked us out scanning everything in our full cart. This level of customer service is outstanding and was very kind and friendly to us in line. He was also quick and mannered in the situation. I thanked him and let him know how much I appreciated this. I even made mention to an assistant store manager. I wish I had stopped the district manager who was in as well to give Nigel a higher commendation.
                                  by
                                    • Recommended
                                    Horrible Customer Service
                                    This by far is the worst Home Depot that I have ever visited. Customer service of store employees is disgusting.
                                    by
                                      Customer service
                                      Go to Ms Niya, she’s A-1 customer service 😍😍😍
                                      by
                                        • Recommended
                                        Great Customer Service Still Exists
                                        Ms. Norma in appliances provides, great fast service and was a breath of fresh air when I purchased my new refrigerator.
                                        by
                                          • Recommended
                                          Mixed feelings about this trip, cashier was helpful but when seek the help of head cashiers they were blank on the process, but spentime socializing
                                          I have always been a Home Depot customer and may continue to do so. Works with a lot of elderly and single mothers and always look for the opportunity to pass savings on to them and when that’s taken away I become upset.
                                          by
                                            • Recommended
                                            Great experience
                                            I shop at this location and I was satisfied with my contact with staff.
                                            by
                                              • Recommended
                                              Great Location But…
                                              Staff is so kind, but they need Apple Pay.
                                              by
                                                • Recommended
                                                Customer service great
                                                The front store manager and cashier daijah was very kind and helpful. I will be visiting this location again!
                                                by
                                                  • Recommended
                                                  I very seldom have a pleasant experience at this store. Many of the employees are rude with a don’t care attitude. Many are not professional or well trained.
                                                  Many of the employees in Milworks are not trained. And asking for a manager is a complete waste of time. Mark as to be among the worst.
                                                  by
                                                    Convenient location
                                                    I buy things there all the time.Great location and friendly employees
                                                    by
                                                      • Recommended
                                                      Thanks to Niya for a great experience at Home Depot
                                                      Niya has a pleasant personality and it will be great if other Home Depot locations from across the land have staff the possess the same greatness. Thanks Niya
                                                      by
                                                        • Recommended
                                                        Not Perfect But Pretty Close
                                                        I was in store today and my experience was way more than I could ask for. Everyone was eagerly to assist and all associates I encountered was genuinely wanting to help. That's enough for me. Thanks
                                                        by
                                                          • Recommended
                                                          i like this store
                                                          This Store is Great on Info and Advice
                                                          by
                                                            • Recommended
                                                            Great cashier
                                                            Is for some reasone u are the store : ask for Jackeling and she gonna make U smile ! The Best persone at the store ! Great heart !
                                                            by
                                                              Showing 1-30 of 668 reviews

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