#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(636)327-1410
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1920 Wentzville Pkwy
Wentzville, MO 63385
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Customer Store Reviews

  • 4.7 out of 427 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (427)
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Showing 1-30 of 427 reviews
Very helpful employee
I went in to buy my husband a power tool and was completely lost. I wonderful lady helped me get everything I needed!
by
    • Recommended
    Katie and Chuck were amazing!!
    While visiting the Wentzville location Chuck greeted my daughter and I shortly after arriving and assisted us from plumbing to cabinetry, to making sure we were taken care of through the checkout process. At check out Katie assisted Chuck with helping to make sure our cabinet order was correct and ready for pick up the following day! Katie was friendly and very helpful!
    by
      • Recommended
      Impatient cashiers.
      Am not given enough time to confirm email during the check out process. Either the cashier is bypassing the screen or the alotted time is insuffient. If you wanted an electronic receipt, you have to take your purchase to customer service, return it, repurchase it while telling that cashier to please give you proper time to confirm and/or change your email address.
      by
        1 found this review helpful
        No people to run registers. Forced to use self checkout
        Hire people to ring people out. Stop making people worn to buy your crap!
        by
          1 found this review helpful
          Great team and customer service!
          I was there today (12/15) and had a wonderful experience staff was friendly and accommodating and helped me to find everything I need. I live 1 1/2 hours a way and they made sure I didn’t have to make multiple trips!
          by
            • Recommended
            Great Shopping Experience!
            Went into the Wentzville Home Depot just to look at appliances for a cabin we are building, and with the help of the appliance specialist, found exactly what we were looking for. No high pressure sales, just genuine good advice and help on what we were needing!
            by
              • Recommended
              Washer
              Very helpful, very knowledgeable
              by
                • Recommended
                Great store experience
                I had a great experience at this store , very knowledgeable about the products
                by
                  • Recommended
                  Excellent service
                  Everyone is very kind and knowledgeable about their department's. The store is clean. And shelves well stocked. I would recommend anyone to visit this location.
                  by
                    Paint Department Expert
                    Greg, in the paint department, went above and beyond to help me with a project that someone at a specialty paint store told me wouldn't be possible. Greg was kind, helpful, & knowledgeable even though he was busy helping several different customers. His guidance is much appreciated and is an asset to this store!
                    by
                      • Recommended
                      6 found this review helpful
                      Help when needed most
                      I was struggling to get my bags of mulch in my truck. Joshua came over to help me and by doing that, saved me from having back problems resurface that day. Also, the gentleman in the home and garden area answered questions for me without hesitation. They are so nice at that store in Wentzville, Missouri
                      by
                        • Recommended
                        Customer service
                        I have been shopping at this Home Depot location for 6 yrs. I purchased all of the materials needed to build a workshop at my residence. I provided a bill of materials to several local suppliers to bid on competitively. I had 4 locations that I approached. One location never took the time to bid on my project while the other three did. Home Depot worked with me on the order and won the bid. Not based on lowest price for all items instead based on response to my needs. I’ve been shopping here every since that experience 6 yrs ago. Store contractor service desk really takes there customers needs seriously. It is very much appreciated.
                        by
                          • Recommended
                          Racial profiling possibly in effect
                          I was rudely stopped as I was exiting the store and accused of attempting to remove from the store items which I had not paid for, although I had a receipt in my hand which clearly showed that the items were paid for. The person who accosted and accused me was not interested in looking at the receipt yet kept saying that I had not paid for the items.
                          by
                            Great store!
                            We’re in the Wentzville store every week and enjoy the experience. The proximity to our home is great, the employees are friendly and helpful. Appreciate that!
                            by
                              • Recommended
                              Such enjoyable shopping experience
                              Having to drive over 40 minutes to The Home Depot is not enjoyable. But the experience there between having everything you need and experienced employees make it worth the trip so you don't have to make 2 trips.
                              by
                                • Recommended
                                Wonderful Help
                                My husband, one year old son, and myself went to buy a Christmas tree this afternoon. Tim greeted us and made sure to help with everything we needed. He brought the tree to our car and made sure it was even tied down properly. He was extremely friendly and helpful! It was a wonderful experience.
                                by
                                  • Recommended
                                  Extremely knowledgeable staff
                                  I recently needed to purchase a full house of large appliances and was hesitant to begin this process due to the hefty expense and my lack of knowledge of new merchandise. Gary, at the Wentzville Home Depot, took the time to work with me and made this a wonderful experience. I left with a purchase I feel was a great price and quality.
                                  by
                                    • Recommended
                                    Products and Service
                                    top notch place that provides all the products and service from all the employees and management
                                    by
                                      • Recommended
                                      Military Discount Hurdles
                                      Sad sad day when one has to register for a military discount, then download an app and then have that app active to present a QR code at checkout. I will present all of my business to other stores. I guess an in person presentation of one's retired ID card is not worth anything to Home Depot. Like someone's business. Sad indeed.
                                      by
                                        100% self checkout
                                        We were stunned that Home Depot had no full service registers open today. 100% self check out only. This will stop us from shopping here. This lack of customer service will drive customers back to the mom and pop hardware shops, which is probably for the best anyway.
                                        by
                                          Great People
                                          I wrote the review in the survey
                                          by
                                            • Recommended
                                            Hardware Friday Shopping
                                            I was in a real hurry and ran into the store. An associate asked me if they could help me locate anything, I said yes and said drill bits. She pointed to the aisle and went off to find the drills and cutting blades.
                                            by
                                              • Recommended
                                              Super Helpful staff. We will be back.
                                              We bought a fan/light to replace our light in the office. The fan was easy to install because there were no electrical changes needed! It works great! Installed it that evening. Today nwe went back with more needs and the Staff were all so so helpful.
                                              by
                                                • Recommended
                                                Amazing Customer Service!!
                                                Kudos to the guys that helped us load the riding lawnmower we bought - in the rain!! Awesome guys!!
                                                by
                                                  • Recommended
                                                  Home Depot Staff
                                                  Surprisingly the Check Out Staff was knowledgeable of the goods we were purchasing. Kudo's to Brittany at the Wentzville, Mo. location.
                                                  by
                                                    Helpful people here!
                                                    Go visit Chuck at this store. He's helpful and a very nice man!
                                                    by
                                                      • Recommended
                                                      Great Place to shop for all items for a home
                                                      This is a purchase for my son who has had a new house built and needed a lawn mower. the purchasing experience was preceded by a knowledgeable salesperson who answered all questions as well as information that resulted in the sell
                                                      by
                                                        • Recommended
                                                        Veteran's Discounts
                                                        The online information you request on-line for the discount has too much private info to be disclosed!!!
                                                        by
                                                          Great Staff !
                                                          Everyone working at this store is cheerful and very helpful.
                                                          by
                                                            • Recommended
                                                            Amazing staff
                                                            If your plumbing decides to quit on you, ask for Chuck or Wayne to help you out! These guys must’ve been in the trades and their knowledge shows! Thank you guys!!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 427 reviews

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