Reviews for Wendover #3608

Purchased a Rheem hybrid electric water heater. Sonya and Keren in Customer Service were great to work with. Also, Donald and Hal helped transport and load the heater in my car - MUCH APPRECIATED.

Thank you Erica for making my family day...

I was very disappointed item not labeled for price code.Judie took over and got an associate right away to check the price and paid quickly, She was so kind and interesting to speak with while waiting for the price check.

I had a good experience finding the correct tool.

I went into this store looking to purchase a new washer. I was assisted By Cheryl Smith- Johnson. she suggested checking out the Home Depot consumer credit to make my purchase, she made it easy and answered all my questions. she was very patient, and I appreciated that. Cheryl thank you for the wonderful customer service!

I want to recognize Judie for being a very helpful at checkout. She told us about the survey and was very kind. Clean store and great employees!

Great service from employee Derrick Reeves

I always like shopping at my local Home Depot store. It’s always clean and well stocked. Plus the associates are super friendly. Thanks!

We shop here almost daily out of convenience. The employees are generally ok to deal with though not very knowledgeable or consistent.

The store was fine and had most of everything I needed. But don't expect a lot of help from the girl working in the tool section when her two boyfriends are there....

I decided to add shelving to my closet. I took measurements and went to this location to get brackets and lumber. I was hoping to find one to cut that worked with the measurements I had. The man in lumber showed me different options. He was kind and patient with me and the other customer he was helping at the same time. I was in and out quickly. I am pleased with my experience and newly shelved closet!

I pass by several home improvement stores just so I can checkout with the best Home Depot employee of the Carolinas at the Wendover Charlotte location. You will find them checking out people in the Garden Department. They are the happiest, friendliest and the most professional Home Depot employee ever.

Continuosly pleased with the products and service.

Store is clean organized, the employees helpful professional personal and friendly!

I found the perfect gift for Mother’s Day! Fast and friendly service! Thank you guys.

Juan is especially helpful and goes out of his way.

This store is well known for having the very best & well informed staff! Most recently Shay's knowledge & assistance was excellent!

I was unsure of exactly what type of lighting fixture I would need for an outdoor location and the associate working in that department spend a great deal of time going over types of lights and features. I was able to make a confident purchase because of his assistance and kindness.

The Home Depot staff that assisted me were absolutely phenomenal. They were courteous, knowledgeable, and patiently answered all of my questions, and I was able to purchase a set of four appliances for my kitchen. The staff I dealt with at the Wendover store were Glen, Cheryl, Gaya, Katie, and Jennifer. Jennifer got involved due to issues with the delivery contractor. Together, these people exemplify what sales and customer service should be. Just outstanding. Super happy with the Samsung appliances, but these sales and management staff really went the extra mile to make sure I was happy.

In FL, the customer service is so dismissive. At the Wendover location, everyone was so eager to help me out! It makes me like the community even more. Shout out to this amazing team, especially store associates Abel and Selena.

Previous comments ninths survey.

We had a great visit due to the friendly and helpful staff especially Gaya in appliances and the worker in the paint department. This will be my go to home improvement store in the area moving forward!

After a bad experience with another retailer, I went to Home Depot for my needs. I’m glad I did! The customer service was excellent, the process was efficient, and I left with everything I needed. I will not be patronizing any other home improvement stores in the area going forward.

I have used this store for 20+ years and have consistently been pleased with the cleanliness of the store, its organizational lay out and the courteous and patient staff!

After shopping here more and more, it has been getting worse and worse stocking issues, and staff experience issues. This store has a few amazing staff that I love to see, and some awful customer experience that will add time to your project, get here early if you have work to do as this store slows people down

Every employee we came across had a smile on their face, were friendly and willing to help. Great experience, selection and customer service.

I feel happy with it!

My 7 months pregnant wife went to get some fans for a flooded basement while I was working on getting the water to stop. She needed help getting fans off the shelf and loaded into her car. Not one employee offered to help her. There were multiple around talking to each other or on their phones. This is very disappointing because I am in this store often. Will not be back and will be returning my purchase.

This is primarily for the Military members. Home Depot offers a 10% discount to military personnel. We used to just show out ID and get discount and now you have to download the Home Depot app and have employee scan the QR code from your phone. Has never worked for me. I go through the process and upload QR code and it never is able to be scanned at the register. No explanation No help from employees.

The staff and Assistant Manager at the Wendover HD give outstanding customer service. They are friendly and if you have a issue they strive to correct your issue to your satisfaction!