#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(908)222-2224
Tool & Truck Rental(908)222-2210
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
1515 Route 22
Watchung, NJ 07069
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Customer Store Reviews

  • 4.6 out of 651 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (651)
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Showing 1-30 of 651 reviews
Saved us a lot!
Well I have to say Elvis and Edwin are amazing! My husband and I are preparing to move, so we found that Home Depot in Watchung has 81 storage totes that we want are in stock. But when we arrived at the shelf to check, it was empty. We asked the assistant to help us find the rest on the shelf that hadn't been opened yet. We waited for the forklift for a long time, when a group of young employees passed by, Elvis asked about our needs, and then called Edwin to help, they acted quickly to help us remove the goods from the highest shelf, and asked the quantity carefully to help us carry it into the shopping cart. I feel very heartwarming and thankful for their help this time.
by
    • Recommended
    great employees
    The employees were all very friendly and helpful. The selection and pricing of plants is great.
    by
      • Recommended
      Great service
      Kevin G at the Watching Location, provided excellent service. He saw me struggling with loading mulch, came right over and helped me load, find an open register & load my car! Thanks so much.
      by
        • Recommended
        Had the best customer service today
        T in the paint department was amazing. She helped me get everything i needed and took the time. Chonate met me at the checkout and was so welcoming and kind. Best experience ever!
        by
          • Recommended
          Shopping Home depot
          bought may things in the pass and was very happy.
          by
            • Recommended
            Always get what I need and quickly
            Always employees to help get what I need and quickly ! Had help loading sheet rock as well today !!!
            by
              • Recommended
              Great selections
              I really enjoy the different selections of indoor plants! They are quite beautiful!
              by
                • Recommended
                Pro Account
                Sandra and Lola from the Pro account dept were amazing and extremely helpful.
                by
                  Pro Desk is the Best
                  As an Elite member benefitting from a dedicated account manager and having numerous stores in close proximity, my preference is consistently for this store Why? Well, all credit goes to Kenita from the Pro Desk. She's a rock star! Given my involvement in managing various projects, I often find myself in a dynamic and challenging situation. However, Kenita consistently displays an exceptional level of patience and commitment in providing assistance. My business to this store is bcause of Kenita
                  by
                    Great job
                    Just had to write a nice review and give a shout out to Steve the Veteran at this store. He was super helpful, patient and super knowledgeable. If anyone ever needs any help in the power tools department, Steve is the man!
                    by
                      Great customer service!
                      Kevin, an employee who was gathering the shopping carts. Assisted me with getting empty jugs from my car into the store, exchanging them and then putting them into my car. I am 63 years young and it is a challenge for me to lift those items like I once did. I appreciate him helping me tremendously!
                      by
                        • Recommended
                        Longtime Purchaser for Renovations
                        Purchased new carpeting recently. The installation was expert, and the product was excellent, very soft
                        by
                          • Recommended
                          Ask for Sasha at Watchung
                          Sasha is very kind and helpful at the Watchung Home Depot store in NJ
                          by
                            • Recommended
                            Garden Center
                            I shop often in the garden area of the store. Home Depot at this location has a great selection of plants. Their plants are always healthy, and prices are good. The staff is friendly and helpful.
                            by
                              • Recommended
                              Unfriendly and inefficient
                              Waited 25 minutes to return a $10 item.
                              by
                                Very Clean Store
                                I love how, organized and well mannered the employees are. :)
                                by
                                  • Recommended
                                  Typical Home Depot
                                  Overall this Home Depot I never have an issue items are usually always in stock recently I found someone who wasnt a typical home depot employee Alisha she genuinely cared about the customer not something I can say about every one there. Most Home Depot employees get upset when you ask for help Alisha was gun ho. Go Alisha hope you rub off on some of your colleagues.
                                  by
                                    • Recommended
                                    Amazing Customer Service
                                    I prefer Mom and Pop stores because of the personalized customer service but I received that at the Watchung Home Depot store today. Herb was absolutely wonderful! Due to a mix up my pick up order could not be found. Herb immediately sprang to action and quickly picked my order and helped me load it up. He was very kind and helpful the entire way and I couldn't be more impressed. Thank you Herb!!
                                    by
                                      • Recommended
                                      Great Customer service
                                      Martha at pro services was extremally helpful and pleasant to work with !
                                      by
                                        • Recommended
                                        1 found this review helpful
                                        Raphael is the best!!!
                                        I always feel like I'm at home at Watchung when compared with other stores, and we shop all over Central jersey since our jobs are scattered. Raphael and the pro team are superstars. Best manager hands down, knows the customers and I have seen him be nothing but professional handling staff and sticky aituation.
                                        by
                                          • Recommended
                                          RYOBI products
                                          40V trimmer/blower combo kit - Great purchase for my project!
                                          by
                                            • Recommended
                                            Very helpful!
                                            An associate helped me in the parking lot and got my very heavy products for me (2 buckets of driveway sealer). He waited for me to pay and put them in my car. Thank you Kevin G. for your help.
                                            by
                                              • Recommended
                                              Employees can't be bothered to help you load something even when asked
                                              Bought 70 bags of concrete. Asked 3 different employees for help loading it. Not a single one helped or even tried to find someone else to help. "load smart" lol.
                                              by
                                                Pleasurable shopping!
                                                I purchased several items during my most recent trip to the Home Depot in Watchung. Everything was exactly what I wanted/needed, and not difficult to find with the assistance of very courteous and knowledgeable store associates. One purchase I particularly enjoy are the microfiber cloths 24-pack. Though this was an unplanned purchase, I find that these cloths are very soft yet absorbent, useful for a variety of household jobs, including dusting, cleaning up spills, and floor care, just to name a few. I am happy that I bought them!
                                                by
                                                  • Recommended
                                                  easy returns
                                                  My design plans changed so I needed to return some items to keep the project progressing.
                                                  by
                                                    • Recommended
                                                    Great customer service
                                                    Kevin G. was great! so helpful!
                                                    by
                                                      • Recommended
                                                      Great experience
                                                      I bought a refrigerator a couple of weeks ago and it was the best experience I ever had purchasing an appliance. Mark and Christina made it great.
                                                      by
                                                        • Recommended
                                                        Delivery issues
                                                        Though stuff was ordered online and staff by itself is nice and cooperative , this one star is due to their delivery staff which is very incompetent, lies and basically makes fun of the elderly at your home , in addition to lying to them . If your appliance is faulty, you are in for a hell from Home Depot delivery team
                                                        by
                                                          Store Associates Very Helpful
                                                          There is no doubt that your store associates, no matter what department, are always willing to go out of the way to be most helpful--especially when it comes to information concerning other sales areas. Sometimes it's hard to know where certain, even odd items might be stocked. Your knowledgeable clerks make shopping so much easier.
                                                          by
                                                            Have what i needed
                                                            very satisfied with my purchase.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 651 reviews

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