#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(845)298-3412
Tool & Truck Rental(845)298-3400
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
1570 Route 9
Wappingers Falls, NY 12590
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.4 out of 314 reviews
88%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (314)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 314 reviews
Paint Department Specialist
I found the service I received from Judy to be top notch and very professional. its not always easy to find individuals who are focused intently on getting and giving you exactly what you're looking for. Judy was very efficient and has a nice attitude. Wish there were more people with her good attributes.
by
    • Recommended
    BUYING A FRIG
    GREAT EXPERIENCE GREAT PEOPLE
    by
      • Recommended
      Mulch
      HD did a great job with loading mulch into my truck
      by
        • Recommended
        If you can't find it yourself. Employees are disrespectful and lazy.
        I needed help when I could not find a product. When I requested assistance, I was told twice to let my husband come to the store himself. He did help me but made sure to try to berate me as he did. No more comments once I told him my husband of 32 years passed away. I would recommend only if you do not need any help
        by
          Adnan the store manager is a joke
          Absolute joke heading back to my Poughkeepsie store. Worth the drive. Additional 20 minutes
          by
            Great service
            Nice cashier so kind Larry.
            by
              • Recommended
              Great service
              Linda was extremely helpful
              by
                • Recommended
                How doers get things done?
                I went in to buy a pipe to install a new shower faucet I bought. I brought the old faucet with the pipe attached to it that I needed. First woman couldn't help me, as she told me this was not her department. She found a man that said I needed to hire a plumber because he didn't know what was going on in my home. Why would he have to know what I have going on at my home? I was showing him what I needed and told him that I would not have to hire a plumber to overcharge me for something that I could do myself. Isn't that the home depot slogan? Where doers get things done? Since when does that mean you need a contractor to come to your home for any job? I think that should be my call, not yours! Do better Home Depot!! I bought the pipe and installed it myself!!
                by
                  APPLIANCES-KNOWLEDGEABLE, EFFICIENT AND COURTEOUS SALESPEOPLE
                  I just purchased an LG Large Capacity washer and dryer at the Wappingers Falls, NY store and I am so looking forward to the delivery of the same. The salesperson I dealt with was extremely knowledgeable, efficient and courteous and I would highly recommend this store to anyone looking for such an experience.
                  by
                    • Recommended
                    Poor selection of lumber
                    If I did t need my purchase to finish up I’d have walked out of the store. Don’t plan on going back to shop anytime soon.
                    by
                      I felt important!
                      I was able to find everything on my Wishlist from the HD app. I'm just a regular gal - not a contractor - looking for bathroom merchandise and building products. My experience was easy - the app helped a lot, too. Great employees!
                      by
                        • Recommended
                        Great customer service
                        Cashier was very friendly and helpful
                        by
                          GREAT LAYOUT OF EACH DEPT SECTION
                          The layout of the store was great! The lighting dept is separated. Easy access to walk around the store.
                          by
                            • Recommended
                            One Stop Shopping Experience
                            For most of my home improvement activities and needs, I come to Home Depot and always find the item either stock or ordered immediately.
                            by
                              • Recommended
                              Great shopping experience!
                              Clearly marked aisles, beautiful and neat layout of the store.
                              by
                                • Recommended
                                Great store
                                An amazing store and all employees are always friendly and asking if you need help. The employees are always willing to help you.
                                by
                                  • Recommended
                                  Dawn in Flooring went out of her way to service my request for a kitchen cabinet.
                                  Dawn, who was busy with other in store customers took my phone # and returned my call moments later. She was instrumental in getting inventory info and having a coworker remove from a top shelf to the floor for a smooth transition and purchase.
                                  by
                                    • Recommended
                                    Terrible store and very disorganized
                                    The store is a mess and employees are very rude. I had to walk half the store to find an associate and even then they were not very helpful. I had to speak to management about an issue I had with something and they were worse than the employees. The fishkill store is very different and employees are friendly and eagerly answer questions. Please do not shop at this store
                                    by
                                      Horrible customer service
                                      Lazy customer service desk they clearly dont want to work.
                                      by
                                        Thank You For Carrying My Favorite Batteries, Duracell!
                                        I love that my favorite batteries was located at the cash register line, as I only needed this one item on this particular trip!
                                        by
                                          • Recommended
                                          Great inventory,good prices, and knowledgeable employees!!
                                          by
                                            • Recommended
                                            Accused of stealing by an employee.
                                            Employee told me that I needed to have a shopping cart if I wanted to shop there. I only had two items. I then went to self check out, she then followed and said that I can step up and check out to pay for the items that I put in my purse. i then told her I do not have anything in my purse, and she said yes you do I saw you. I opened my purse and showed her I had nothing in there. And I told her I do not steal.
                                            by
                                              Laziest Home Depot
                                              This is the laziest bunch of people. Take those people sitting around doing nothing and have them clean the store, the displays and the parking lots. Spoke to manager, he wasn’t concerned.
                                              by
                                                Very professional
                                                The staff is very courteous and kind willing to help you with anything almost always has what I want in stock if they don’t have it they tell me which store has it been coming here for 15 years
                                                by
                                                  • Recommended
                                                  Excellent customer service
                                                  Wappingers Falls location has friendly and informative employees. I highly recommend this location.
                                                  by
                                                    • Recommended
                                                    Cashier tiffany made my day!
                                                    She was very knowledgeable and attentive and spoke with respect and kindness. She deserves acknowledgment..”tiffany” cashier wappingers location
                                                    by
                                                      • Recommended
                                                      I’m remodeling an old house and Home Depot seems to have almost everything I need.even if not exactly what I came in for but something that will work as well. If you can’t find something they actually take you to the aisle and show you what you can use.
                                                      I had limited storage in a small apartment and they showed me racks that hang inside the closet doors. I would not have thought of that! The best is that they don’t say “only what’s out!” They walk you over and find something you can use in place of what you went in for, which works as well, or even better!
                                                      by
                                                        • Recommended
                                                        1 found this review helpful
                                                        No on gas knowledge yet had to pass a test to be hired?
                                                        Not one employee could help me, paint or flooring I got “sorry I’m new and really don’t know that yet”. Didn’t even try to get anyone who did know.
                                                        by
                                                          Familiar with store
                                                          I like this store since only a few miles from my house and I know where everything is, or I can quickly find it. The only issue is the store is not well stocked with building material items that I need and I often I have to visit stores that are farther away, which wastes time. Otherwise I am mostly happy with my Wappingers Home Depot
                                                          by
                                                            • Recommended
                                                            Very friendly
                                                            Very and fast and easy check out
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 314 reviews

                                                              Nearby Stores

                                                              450 State Route 9

                                                              Fishkill, NY 12524

                                                              5.39 mi

                                                              Pro Service Desk

                                                              (845)897-8802

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 6:00pm

                                                              3470 North Rd

                                                              Poughkeepsie, NY 12601

                                                              9.05 mi

                                                              Tool & Truck Rental

                                                              (845)485-0410

                                                              Pro Service Desk

                                                              (845)485-0404

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 6:00pm

                                                              1220 Route 300

                                                              Newburgh, NY 12550

                                                              10.71 mi

                                                              Pro Service Desk

                                                              (845)563-9000

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 6:00pm