#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(732)935-6401
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
310 State Hwy 36 Ste 100
West Long Branch, NJ 07764
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Customer Store Reviews

  • 4.8 out of 438 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (438)
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Showing 1-30 of 438 reviews
Great place to purchase every material you need
I bought my materials today to fix cracks in my basement it worked perfectly.
by
    • Recommended
    Great Community Partners!
    I needed to purchase a huge order in store for local homeless camps we raised money for on a Home Depot group egift card. From Steve, the store mgr, to Tina, Marissa, Niecie & Caroline, everyone went above and beyond to help with this huge order and help get these local homeless camps the much needed items they need to survive the winter.
    by
      • Recommended
      Terrible employees that dont care to actually help at all!
      I asked my wife to return a couple of pesticide bottles that I changed my mind about. She was offered $.10 each for 2 bottles that cost closer to $20! She could not reach me when doing this return so she made the bad judgement to accept this ridiculous $.10 each offer! The cashier,Gil should have advised her the normal price of these bottles, and maybe even suggested to hold them since she couldnt reach me. When I called about this to get the bottles back,I got the run around with made up stories of why the bottles disappeared! Terrible Experience
      by
        exceptional service
        I was looking for a tool and the associate Nesha was very kind and helped me find it
        by
          • Recommended
          HD is my 2nfld home
          This place is my go to
          by
            • Recommended
            Great features.
            I’m glad With The Home Depot store.
            by
              • Recommended
              Our Second House
              We went there so many times a week. They have everting we need and always great prices
              by
                • Recommended
                Customer Satisfaction
                The employees are so nice and helpful in WLB. Needed to buy a certain color paint, but had no clue about all the types and finishes I could get. The employee helped explain everything so I could make a decision. Also the employee at the register helped with my scanning and also helped me apply for a Home Depot cc which I will be using a lot.
                by
                  • Recommended
                  Amazing!
                  They had the sale item in stock and the staff (especially Chris) were very helpful!
                  by
                    • Recommended
                    Kids craft
                    My kids love the kids craft and how helpful Julio is.
                    by
                      • Recommended
                      Veteran ID Refused
                      Valid NJ license plainly marked "VETERAN" was declined by cashier "Allen". Plainly marked sale of plants "2 for $10" was refused because it "was only for Mother's Day".
                      by
                        excellent choice.
                        all the products are of the highest quality and the service provided by the employees as well.
                        by
                          • Recommended
                          excellent products and great services provided to customers.
                          All products offered by the store are of excellent quality and the services provided to customers are of excellence.
                          by
                            • Recommended
                            Great Customer Service
                            Always a great experience at the West long Branch Hole Depot. Friendly and knowledgeable staff - if they don’t know the answer they will find someone who does. The store is always clean, bright, and easy to find what I’m looking for. The website even will tell you what aisle and bay an item is located.
                            by
                              • Recommended
                              Excellent associates
                              i was so fortunate to have been helped by Jan in the plumbing department! she is so knowledgeable and helpful - takes the time to share her expertise! i had an outstanding customer experience due to her taking the time to make sure i got the best product!
                              by
                                • Recommended
                                Faith -- HD Associate at Return Desk was friendly & helpful
                                Faith -- HD Associate at Return Desk was friendly & helpful
                                by
                                  • Recommended
                                  Great Service!!!
                                  From matching a paint color to the fantastic Deserae at check out, this store is clean and friendly. Well stocked, too!
                                  by
                                    • Recommended
                                    Great employee in Customer Service. Thank you for being so attentive and helping with my concern and question Sasha Niecie and Nitzaida!
                                    Thank you for the great Customer Service! Very attentive and much appreciated!
                                    by
                                      Employees...
                                      Employees...Jackie, Tim, & Deserae specifically...are the reason Home Depot is always my 1st choice for any project/reno needs. They exhibit the "above & beyond" ethic that I have found at Home Depot for over 30 years. I thank you all.
                                      by
                                        • Recommended
                                        SHOPPING EXPERIENCE
                                        NEED TO MENTION MY RECENT GREAT SHOPPING EXPERIENCE AT THIS STORE. EVERYONE, INCLUDING, FLOR, MY CHASIER, WAS PLEASANT, PROFESSIONAL, AND QUICK TO HELP. THANK YOU ALL.
                                        by
                                          • Recommended
                                          Check the prices.
                                          USG All purpose joint compound. The prices marked on the shelves do not agree with the prices that ring up on the self-checkout. This is corporate theft and it seems the manager did not want to address the situation.
                                          by
                                            1 found this review helpful
                                            Top Notch
                                            For Electrical, find Rick. A+++
                                            by
                                              Plenty of help
                                              This Home Depot seems to have more employees, helpful ones, than average. And they are cheerful about helping you. I know they are supposed to be, but this seemed real. In a store this size, full of stuff I am not always familiar with, that's important. They cheerfully helped me find exactly what I was looking for.
                                              by
                                                • Recommended
                                                Great customer service at West Long Branch
                                                Had a great experience with Julio at the West Long Branch Store. So helpful and patient until we got what we needed. Joseph was super helpful with our doors and Tom also took the time to be friendly and help find our appliances on our first trip in. Couldn’t ask for a nicer bunch of guys.
                                                by
                                                  Military discount
                                                  I used my military card and they made it very difficult to get a military discount. So hard I gave up. I’m going to LOWS from now on
                                                  by
                                                    Great Help!
                                                    Kevan was super helpful and knowledgeable!
                                                    by
                                                      • Recommended
                                                      Product was in stock
                                                      I was directed to the correct dept Then an employee took me directly to the product & then gave it to me. He was very helpful.
                                                      by
                                                        • Recommended
                                                        Always a great experience.
                                                        All the employees are truly amazing and always ready to help. Big shout out to Ms Geraldine in Flooring
                                                        by
                                                          • Recommended
                                                          Helpful staff
                                                          I bought bike lights and other small items
                                                          by
                                                            • Recommended
                                                            Wonderful, knowledgeable staff
                                                            I went in multiple times for various projects, and was greeted by someone each time within a minute or 2 into the store. Ryan in plumbing new what I needed and how to use what I was getting, showing me a quick overview of how it can be installed.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 438 reviews

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