#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(920)405-5604
Tool & Truck Rental(920)405-5610
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
810 S Taylor St
Green Bay, WI 54303
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Customer Store Reviews

  • 4.8 out of 543 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (543)
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Showing 1-30 of 543 reviews
Shopping
When looking for a great quality of items and if your looking for the customer service to shop Home Depot had all of our needs for doing home improvement in one stop, yes it was a little more on the pricier side but I'd rather have quality of quantity when it come to redoing my home.
by
    • Recommended
    Friendliest employee!
    In a time where good help is hard to find. Me and my son we so happy to meet Mike M at Home Depot. He truly went above and beyond to help us with our little project we are works on. He also included my son in on the process. Not only was I impressed but my son couldn’t stop talking about how nice and helpful he was.
    by
      • Recommended
      Our "go to" for home projects of all types!
      This store is clean and the sales associates are incredibly helpful!
      by
        • Recommended
        Sales Associate
        Justyn Corpior was very helpful and friendly while providing information on free assembly and delivery program as well as directing us to aisle for specific product types
        by
          • Recommended
          Service with a smile
          Found the product I was looking for online and it directed to the aisle and shelf location in the store, making my shopping experience fast. Staff were friendly and professional as well.
          by
            • Recommended
            Great customer service
            I went in to buy some window treatments. The machine was not working correctly. The two colleagues in that department grab some tools from the store and fixed the machine so my window treatments could be cut and I was able to take them home to install them. The colleagues went above and beyond. Thank you Liz and D.
            by
              • Recommended
              Excellent
              It's close and convenient. Just wish they have the option on app to show store layout, saves you time trying to find where your going
              by
                • Recommended
                Great Service in the lumber dept. Ask for Steve Race
                Steve went out of his way in helping me find the small order on lumber i needed. GREAT CUSTOMER SERVICE
                by
                  • Recommended
                  Green Bay West side store not so great
                  I typically shop at the east Green Bay store even though I live on the west side of Green Bay. The atmosphere in the east store is so much nicer and the people are much more friendly.It is also hard to find an employee to assist in the west side store.
                  by
                    Great customer service!
                    I was very happy with the friendly service by service associates, Joh, and Chad. Emani was a standout. She helped me on the phone the night before and was very helpful when I picked up my snowblower the next day and she even helped me load it into the truck. I would hire her to work for me. Very service orientated. Keep smiling Emani !
                    by
                      • Recommended
                      Employees Exceed Expectations
                      It's -6 degrees... I was in need of a garden hose reel... Matt didn't even laugh at me... though we shared a few laughs, looked for stock items, tried to find an upgraded version that would hold up better on the farm with daily use in these cold temps... he then went online to show me the choices I had if I ordered online after apologizing for not having what I wanted in stock... then I wandered a bit, greeted by virtually every employee with a vocal greeting or a smile or a head nod when they could see I found what I was looking for... Lorin, was a big help with finding an appropriate size chain for my needs, then he let me dig through the "extra pieces" bin... I love to use what's already cut and available instead of opening a new bin... we found the perfect piece and he cut it in 2 pieces for me and had a great talk as well! Check out was on the other side of the store and the employee at the customer service desk told me to come on over, she could help me! Im sorry, I forgot her name already, I'm definitely looking forward to visiting the S Taylor street location this summer as they have a fun selection of garden items as well!
                      by
                        • Recommended
                        1 found this review helpful
                        Above and beyond service!!
                        Matt in Lawn/Gardening was amazing!! He went ABOVE AND BEYOND to help me!
                        by
                          • Recommended
                          Helpful HD Associates
                          I'm thankful for Dave Z at your store at Green Bay West. He was very helpful with everything that I needed! I can use all the help that I can get when traveling with my 3 children. This is refreshing this day and age.
                          by
                            • Recommended
                            Great Help!!
                            If you need extra help find Steven Race (Department Supervisor). He can help you find anything that you need.
                            by
                              • Recommended
                              Service
                              Very good service in the flooring department and every time I go to the store the associates are always very helpful.
                              by
                                • Recommended
                                New trailer set up
                                There was plenty of products needed items were set up and displayed correctly, and then in a neat organized fashion. The people on the floor were a great help.
                                by
                                  • Recommended
                                  Excellent and polite service
                                  Can in with an issue with a drawdown shade we bought. Dana resolved our issue within a couple on minutes.
                                  by
                                    Looking forward to receiving our appliances.
                                    Looking forward to receiving our appliances. Shout out to Steve G and Trisha! They were very professional, friendly, and knowledgeable. We never felt any pressure and our experience was exceptional. We look forward to working with them again soon.😊
                                    by
                                      • Recommended
                                      Great associate help!
                                      An associate named “Triple I” really did above and beyond help me, a handicap” get bagged crushed rock to and in my van and help me by getting a powered cast for me to follow along - great experience!
                                      by
                                        • Recommended
                                        Great customer service
                                        I had tried to find parts for an Anderson patio door at 3 other stores and was turned away at all three when they couldn’t find what I needed. I came to this Home Depot store and the employee (Liz) in windows and doors had what I needed after less than 10 minutes searching.
                                        by
                                          • Recommended
                                          Customer service
                                          I have purchased appliances , flooring for an entire house and miscellaneous items and always have enjoyed the experiences because of knowledgeable staff and kind staff
                                          by
                                            Many choices
                                            Getting a new Countertop from home depot installed soon. Cant wait to see my new faucet which will be installed as well. Steven Race did a wonderful job showing the faucet he installed at his home. Went above and beyond helping me out.
                                            by
                                              Shopping experience
                                              Timely help and friendly, patient checkout.
                                              by
                                                • Recommended
                                                Exemplary Customer Service
                                                Went to Home Depot for an exchange without the receipt or the person who made the original purchase and the customer service was above and beyond what I expected. The customer service representative was kind, understanding, and didn’t give me any grief about the situation and we were able to proceed with an even exchange without any issues. This store was also neat and clean. The product selection was great as well as the quantity to choose from.
                                                by
                                                  • Recommended
                                                  Problem resolved
                                                  I ordered a patio set online. After a month it did not arrive. As I work down the street I decided to check in-store to try to get the problem resolved. I was helped by three people, Chris, Ryan and Susan. They made calls and pooled knowledge and resolved the problem, quite to my satisfaction! I appreciate the work they put into solving my issue as I could not have done it on my own. I didn't even know where to start! I would not hesitate to order online or make purchases in-store. I know if there is a problem, it will be resolved.
                                                  by
                                                    • Recommended
                                                    Awesome Quality
                                                    Bought the 5ft posable Skelton Bats and absolutely love them. Definitely ask for David at this location for help on anything.
                                                    by
                                                      • Recommended
                                                      Great Pro service desk employee in Howard WI
                                                      Nobody seemed to know where we could place an order for custom fencing, but thankfully we found the pro service desk and even though he was working alone, he was kind, helpful, and had top notch customer service!
                                                      by
                                                        • Recommended
                                                        Knowledgeable Employees
                                                        It is always a pleasure to shop at Home Depot where the employees are knowledgeable and always willing to assist in any way possible.
                                                        by
                                                          • Recommended
                                                          Great HD store on Taylor
                                                          Had a delivery problem that HD resolved with little effort and reimbursed the delivery fee for a delivery that did not happen and a rescheduled delivery. Good customer service from all.
                                                          by
                                                            • Recommended
                                                            I love this store
                                                            It has pretty much everything you need when it comes to anything related to maintenance/repair & construction. And plenty of employees capable of helping, too.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 543 reviews

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