#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(219)476-8863
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
2430 Laporte Ave
Valparaiso, IN 46383
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Customer Store Reviews

  • 4.8 out of 605 reviews
96%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (605)
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Showing 1-30 of 605 reviews
Amazing 👏
EVERYONE IS AMAZING EVERYTIME I GO IN, MICHELLE N, ROBBIE, JOSEPH, JACOB & CINNAMON ARE ALWAYS A BIG HELP & GREAT AT THEIR JOBS AND DESERVE A RAISE!!! "APPLAUSE NEEDED"
by
    • Recommended
    Like the store for the most part.
    I like the store for the most part. But very disappointed in the fact, they no longer offer the veterans discount on plywood.
    by
      • Recommended
      Amazing Customer Service
      My parents said go to Home Depot they will be kind to you. I need both my knees replaced but life still goes on. I needed to complete an important project. I walked in with my cane and immediately was asked if found what i am looking for. I said I really meed someone to shop for me. Leslie actually did. I need stuff from each end of store. Despite my need Leslie kept a positive helpful attitude and was extremely caring even got me stool to sit down. I am not even 45 yet people look at me with diy most of the time because I am disabled. At home depot i actually felt accepted. Thank you Leslie and Gracie for accepting me and helping.
      by
        • Recommended
        Service
        The employees are very courteous and eager to help!!
        by
          • Recommended
          Michell A
          Michell A was so helpful today when purchasing our new washer. She was very informative and extremely friendly!
          by
            • Recommended
            Customer service
            The customer service at this Home Depot always exceeds my expectations no matter what day or time I go into the store. My questions are always answered in a very friendly and very knowledgeable manner
            by
              • Recommended
              Store is just Great
              Valparaiso Indiana Home Depot always has what I need
              by
                • Recommended
                Awesome service!
                Ash & Katie couldn’t have treated me better! They were so kind and helpful! I had an ongoing problem with a power washer I purchased and they Took care of it right away. I wish I would’ve came to them in the first place! If they were on my team I would give them a raise! They didn’t just give me special treatment. As I waited in line I observed them with other customers. They treated every customer with the best service possible! Thank you Ash and Katie!
                by
                  • Recommended
                  Team meeting
                  Hi! I walked up while you were having a team meeting! The speaker quickly asked how she could help me. She signaled the right gal. She followed me with a SMILE. She helped me with my whole transaction. Thanks for real customer service!!!
                  by
                    • Recommended
                    Great customer service
                    I only needed one item and had a great shopping experience. The self check out register actually gave too much change so I turned it into the cashier. She made a cute joke about it acting like a slot machine. It just made me smile. Cashier was super friendly and that's so important in this age of high prices and grumpy people. I'll be shopping here whenever I need to.
                    by
                      • Recommended
                      Looking forward to instillation
                      My wife and I were looking at all the big name stores for new flooring that would look best in our bathrooms. After several trips to other stores we went into Home Depot where we were greeted and placed an order quicker that the employees of the other stores greeted us. The flooring experts were so nice and friendly, I want to use them for all our home improvements.
                      by
                        • Recommended
                        Fun
                        We had to get our fresh Christmas tree there instead of a Christmas Tree Farm and the selection was wonderful and we found our 11th real tree. Thank you
                        by
                          • Recommended
                          Excellent Customer Service…
                          Excellent service began with a phone inquiry, right up to my visit in store…
                          by
                            • Recommended
                            Amazing service
                            Layla, Katie, Joseph, and Michell were amazing helping us with a dryer issue.
                            by
                              • Recommended
                              Paint Department
                              The service is above and beyond the normal experience. The employees are helpful, kind, professional, and knowledgeable.
                              by
                                • Recommended
                                Helpful
                                The service and knowledge was awesome when the product is delivered will see how yhe rest of the store does
                                by
                                  • Recommended
                                  Very personable and helpful staff
                                  Katie and Ash were great to quickly problem solve a SKEW discrepancy. Others were very nice as well but I didn't catch anyone else's names.
                                  by
                                    • Recommended
                                    Friendly & Helpful Customer Service
                                    Went in looking for some holiday decor and the employees were so helpful in helping me find what I was looking for. Very refreshing when so many stores are not very helpful these days.
                                    by
                                      • Recommended
                                      Grateful Debbie
                                      Honestly, we go by two other similar stores, but drive 30 minutes to come to Home Depot. The stores are not similar to this Home Depot in Valpo. The employees are welcoming and very helpful . They seem like they really want our business, so our business they shall have.
                                      by
                                        • Recommended
                                        Very Helpful Emplyees
                                        I am having a problem with some stain that I got and working with the Managers and Employees has been helpful. They understood my problem and are helping me get it taken care of.
                                        by
                                          Great store, friendly employees
                                          I was in the store today and an employee helped me right away, showed me the product I was looking for and even explained how to use it! Then, when I went to check out, I used self checkout but had a problem with my card. Employee named Ash came over right away and solved my problem in a cheerful, welcoming manner. Very happy with my experience!
                                          by
                                            • Recommended
                                            Great selections. Amazing staff, best Home Depot in the area!
                                            Very pleased every time we shop at this location. They have friendly and helpful staff.
                                            by
                                              • Recommended
                                              Awesome Employees
                                              A store can have all the products in the world. But it is the employees who make a difference. Yesterday, Michelle Nichols welcomed me warmly saying she could help me buy a washer dryer unit. When I arrived, she went beyond the call of duty to help me, despite computer problems. Although tired at the end of a workday, she did her very best to help, staying beyond her work hours. I had to return today to complete the sale. Again, she went beyond the call of duty to help me. I was impressed seeing such a wonderful work ethic in someone so young. But above all, I was touched by Michelle's kindness and warmth. After the sale was over, she explained the cost breakdown and receipt to me. She gave me an extra discount because of the computer glitch the day before. Michelle is a promising young worker and I am grateful! I was also impressed by your manager Sharon, who showed such great leadership qualities when she helped Michelle and me put the sale through. Like a good leader, she looked happy when I praised Michelle to her.
                                              by
                                                • Recommended
                                                Easy to find things
                                                I was there a few minutes get my products got my stuff was in an out. I was asked if I need any help. Everybody was very friendly very nice.
                                                by
                                                  • Recommended
                                                  Great store!!
                                                  Employees are helpful, knowledgeable and pleasant.
                                                  by
                                                    • Recommended
                                                    Great employees!
                                                    They are all so friendly and helpful.
                                                    by
                                                      • Recommended
                                                      Great store
                                                      Was looking for a new refrigerator and the lady Michelle went out of her to help me. Much appreciated
                                                      by
                                                        • Recommended
                                                        Awesome experience
                                                        This store is neat organized and the staff is friend and very helpful.
                                                        by
                                                          • Recommended
                                                          Great cashier
                                                          Dawson the cashier is awesome and funny and made me smile after a stressful day.
                                                          by
                                                            • Recommended
                                                            Customer service excellance
                                                            Erica,Jailen,Brad did an excellent job assisting me in locating a part and ensuring my satisfaction they went above and beyond.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 605 reviews

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