#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(205)554-3084
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1601 13th Ave East
Tuscaloosa, AL 35404
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Customer Store Reviews

  • 4.6 out of 465 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (465)
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Home Improvement Profile
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Showing 1-30 of 465 reviews
Best Experience
Thanks for giving me the best experience I had with Home Depot! I really appreciate the guy’s in the pumper area! They knew what I needed and they made sure I got the correct size and product I really appreciate them being professional and kindly.
by
    • Recommended
    Easy store for all my Needs
    I shop at this Home Depot quite often. It’s convenient and close to my home. The employees are always helpful and go out of their way to be of assistance.
    by
      • Recommended
      Excellent customer service
      I had a problem with an online paint order that online customer service was not able to execute help in ample time so I had to go to our local store. Alayzia in customer service was absolutely amazing in making things right. I didn’t get the young man’s name in the paint department but he also went above and beyond to fix what he didn’t even mess up. I’m so thankful for these young people going above and beyond to help correct something that they didn’t even mess up.
      by
        • Recommended
        Customer Service
        If you donot like being in the Customer Service Industry i would say find another Job.
        by
          Great for individuals trying to save mone.
          After watching several Home Depot home repair and improvement videos, I took my list of items to the Tuscaloosa store and a worker helped me find everything snd answered all my questions. I am a widow but not ashamed to admit that I often need help with basic home repairs/ maintenance knowledge and lawn and gardening work. My husband served in the military for more than two decades; the discount that I get at Home Depot helps me tremendously snd learning to improve my home and maintain it for my daughters snd granddaughter means the world yo me.
          by
            • Recommended
            Fantastic selection and very helpful employees at reasonable prices.
            I’m pleased with my product and the customer service.
            by
              • Recommended
              Great example of how a hardware store should be.
              Almost always up on stock and very friendly service consistently.
              by
                • Recommended
                Shopping experience was pleasant. Found everything I needed.
                I bought paint and it was mixed perfectly
                by
                  • Recommended
                  Home improvement
                  ❤️ Home Depot my number one store for home improvement
                  by
                    • Recommended
                    Customer Service
                    I love going to Tuscaloosa Home Depot because the associates are very knowledgeable and nice..
                    by
                      • Recommended
                      Great experience
                      Cordial. Helpful. Pleasant. Efficient
                      by
                        • Recommended
                        Nice shopping experience
                        Generally well stocked and has friendly/helpful employees.
                        by
                          • Recommended
                          Scott at Customer Service
                          Love this store and Scott in customer service was wonderful today.
                          by
                            • Recommended
                            PLEASANT VISIT HOORAY
                            THANKS FOR THE OPPORTUNITY TO START MY DAY OFF WITH SMILES, PLEASANT ATTITUDES, AND GREAT RESULTS. AS FOR MY VISIT TO HOME DEPOT I ALWAYS FIND SOMEONE TO GREET AND ASSIST ME WITH THE HELP I NEED, FROM FRONT-TO-BACK. I AM ALWAYS LOOKING FORWARD TO THE NEXT VISIT.
                            by
                              • Recommended
                              Great place, and still my goto!!
                              I buy all kinds of stuff here, A/C units, to power tools, to DIY items and supply. I've relied on Home Depot stores in many states across the USA, the Tuscaloosa store is a shining example of what you can expect from a Home Deport store.
                              by
                                • Recommended
                                Customer Service
                                I'm always going to have someone help me at Home Depot. These employees are going to make sure that you find what you need!
                                by
                                  • Recommended
                                  Helpful staff
                                  Each department had an employee ready to help if needed.
                                  by
                                    • Recommended
                                    Empty box
                                    I bought an item, or that was my intent. The main part was missing from the box. I turned around and rode back 20 miles only to be told by the customer representative that she didn’t care about anything but the receipt. All of this after I had wandered around the store almost thirty minutes moving from sales clerk to sales clerk just to find the item. I won’t be going back there anytime soon.
                                    by
                                      Great customer service
                                      Had large selection of healthy plants and the customer service was fantastic. Thank you Kelvin for your help.
                                      by
                                        • Recommended
                                        Great customer service. Look for Kelvin!
                                        If you want to shop in a store that has actual humans to help you - shop at this Home Depot . And if you want to leave feeling valued , find Kelvin . Really fine associate! My hero on this long, stressful day.
                                        by
                                          • Recommended
                                          Friendly staff
                                          Friendly and helpful staff
                                          by
                                            • Recommended
                                            Excellent Customer Service
                                            I didn’t get their names, however, 3 nice ladies helped my husband and I in a great purchase of a dish washer.
                                            by
                                              • Recommended
                                              Awsome
                                              Always have what I need
                                              by
                                                • Recommended
                                                Appliance Sell
                                                I purchased a refrigerator and range for my kitchen Bob the associate was very helpful in explaining the differences in the refrigerators. I could not find a range that I wanted on display Bob reviewed what was available online. He was very attentive in helping me find what I wanted in the price range.
                                                by
                                                  • Recommended
                                                  Never had a serious problem at this store!
                                                  I have shopped at this store for years and have never had a serious problem. I wish we had one in Northport.
                                                  by
                                                    • Recommended
                                                    Garden center personnel very helpful
                                                    Seem to always have what I need.
                                                    by
                                                      • Recommended
                                                      A very neat and orderly Brick and Mortar store
                                                      All employees are very helpful and courteous!!!!
                                                      by
                                                        • Recommended
                                                        Thank you staff of Tuscaloosa!
                                                        Pleasant experience from front to the back of store. Everyone was cordial and friendly. I was assisted, asked how I was doing, and thanked by what I believe is the store manager as she was speaking to all the staff earlier that day. Safety was also practiced with the heavy equipment being guided, to the woman assigned to the outside nursery area's register was also pleasant on what I can only describe as hot humid day. Thank you, it's nice to feel appreciated. 5 out of 5 Roll Tide Roll
                                                        by
                                                          • Recommended
                                                          GOOD DEALS
                                                          I goy some great things for the outdoor living space the plants and pots were great .
                                                          by
                                                            • Recommended
                                                            Great Service
                                                            Always find the employees helpful and friendly!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 465 reviews

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