#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(231)929-8814
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2522 Crossing Cir
Traverse City, MI 49684
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Customer Store Reviews

  • 4.7 out of 539 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (539)
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Showing 1-30 of 539 reviews
Member service
Riley ( new guy ) was super friendly, knowledgeable and helpful. Made sure we had all our plumbing needs for a specific project. We were very patient with him still learning the store but he did not steer us wrong!
by
    • Recommended
    Excellent Customer Service by the Employees!
    i was in search of vinyl flooring to re-do my kitchen and laundry room, but knew I could not actually accomplish the job by myself. The gentleman that I had assist me was able to walk me through all the steps that I knew I had to do, along with covering a coupe of steps that I never thought of. A real positive, that's for sure.
    by
      • Recommended
      Excellent Service
      Bought an area rug today. The employees were extremely helpful and offered assistance loading the rug in our vehicle.
      by
        • Recommended
        Thank you Donna!
        Such a great day to shop for home projects! Donna was a huge help!
        by
          • Recommended
          Dependable
          I drive in from about 40 minutes away - so I'm happy when I can get everything on my list. I can count on Home Depot to have what I need for my next project.
          by
            • Recommended
            Happy people
            Donna W. Was very helpful.
            by
              • Recommended
              Doorless
              I requested assistance in purchasing 8 doors for my house. I asked for someone to come measure and I planned to pay for installation as well. After collecting my money, they called and said 40 miles is too far to travel, and my house might have lead based paint so they wouldn’t be able to do the job. Just hoping I get my money back since they did NOTHING!
              by
                Traverse City Home Depot
                I just love this store - great service, friendly and knowledgable people. Always a pleasure...
                by
                  • Recommended
                  Customer service few far and between
                  Today Darla and Melody ( I think?) At customer service desk. Both very helpful. Both played part in getting an item that was out of stock shipped to this store from another store. Along with being very friendly and good attitudes. These days that is not that common....the new norm
                  by
                    • Recommended
                    Customer service.
                    I've been to Traverse City on a handful of occasions over the last few years, but I have never been disappointed by my service or how well the stores operated very professional
                    by
                      • Recommended
                      Happy Customer!
                      Knowledgeable, friendly staff, clean organization store. We can bring our dog, HUGE bonus
                      by
                        • Recommended
                        Sunday Projects
                        Everyone was great to work with in selecting the perfect materials for our project. Especially Victoria, very kind and helpful!
                        by
                          • Recommended
                          Exceptional Quality and Customer Service
                          Top notch service that actually enjoys their jobs. You can tell management is superior, because the morale at this particular store is at its height. Everyone is eager to help and makes sure the customer is satisfied. And quality products are a standard. Store is clean and well organized.
                          by
                            • Recommended
                            Great Service!
                            Spent time to help find what I needed. That is why I like shopping here.
                            by
                              • Recommended
                              Employees
                              All the employees I have interacted with was helpful and courteous.
                              by
                                • Recommended
                                Kudos to the staff at the Traverse City store
                                This particular location is experiencing an influx of new residence as well as being more busy than usual. I usually experience a burnout of employees, but I have to say the employees at this store are always great, their staff is always helpful, and I think that’s a reflection on the store manager, and everyone else as well.
                                by
                                  employees are always friendly and helpful. always find what i need at a great price.
                                  washer and dryer we recently bought are wonderful.
                                  by
                                    Excellent service
                                    If you need appliances see John McClintock he is very knowledgeable and as a plus he is a Veteran
                                    by
                                      • Recommended
                                      Friendly ample staff
                                      Purchased several appliances. The salesman John, was very knowledgeable, helpful and kind during our shopping afternoon.
                                      by
                                        • Recommended
                                        Renae Wells is the real deal
                                        Many times over the years Ranae has been there for us!
                                        by
                                          • Recommended
                                          Excellent experience in Appliance Department
                                          We bought a special order dishwasher from the appliance department and our salesman was super helpful and knowledgeable. Great experience!
                                          by
                                            • Recommended
                                            Good place to shop
                                            We went to get furnace filters and found a microwave that we also needed for a good price. The employees were friendly and our cashier was super!
                                            by
                                              • Recommended
                                              great knowledge and guidance given
                                              I made recent purchases for a deck and Tim Caputo was excellent!
                                              by
                                                • Recommended
                                                Excellent staff and managers and great prices
                                                These folks truly care!
                                                by
                                                  • Recommended
                                                  Delivery company
                                                  The delivery company you us for construction materials are horrible, I don't understand why you keep using them. The only reason I keep shopping here is because the store manager and assistant managers were great.
                                                  by
                                                    • Recommended
                                                    Great Customer Service
                                                    Had many questions in different areas and they were all answered in a very professional manner!
                                                    by
                                                      • Recommended
                                                      Great store, even the manager helpfull when I had a problem with something I purchased there.
                                                      Always have had good feelings about this store and the products they carry, along with competitive prices,
                                                      by
                                                        • Recommended
                                                        Great Customer Service
                                                        I needed to buy a cooler and I was having a hard time finding where they were located within the store. As soon as an employee saw me looking around, they helped me right away. They told me that those were in stock, and brought me right over to them! Thank you!
                                                        by
                                                          • Recommended
                                                          Amazing people
                                                          This company is amazing and the people are always on top of their game. I even try and throw them off from time to time but never works. Thanks for hiring great people.
                                                          by
                                                            • Recommended
                                                            Super helpful
                                                            Thank you Donna for all your hard work & customer service
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 539 reviews

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                                                              Pro Service Desk

                                                              (231)779-6174

                                                              Mon-Sat: 6:00am - 9:00pm

                                                              Sun: 8:00am - 8:00pm