#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(973)812-5713
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
545 Route 46
Totowa, NJ 07512
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Customer Store Reviews

  • 4.4 out of 579 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (579)
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Showing 1-30 of 579 reviews
Good Store easy shopping
I installed an underground drainage and replaced downspouts gutters last year, installed new gutter 2 months ago, black iron pipe connections, made a bench 2 months ago plus a few outdoor electrical outlets very satisfied I found everything I need.
by
    • Recommended
    Excellent return wxperience
    I had to return ALOT of items. The cashier (Sanilyn) and manager (Tara) were very courteous, patient and knowledgeable !!! It went as smooth as it could go thanks to them.
    by
      • Recommended
      Helpful and friendly
      I bought this a few days ago and I’m happy I listened to the person helping me I got the right thing for my need
      by
        • Recommended
        Quick to help
        The girl at the desk was so quick to help and find me someone to load my concrete I’m elderly so this help can either make it a good day of shopping for me or bad but I was very happy in the end
        by
          • Recommended
          Worse store around
          Dirty, broken and dirty shopping carts, under stock or out of stock, in friendly and inexperienced employees.
          by
            Kenneth Saunders delivered best customer service
            I bought washing machine from this store. Kenneth help me I was so so happy with his politeness honestly and manner. I can say I am 68 years old and this is my first experience that I was so happy to spend my money
            by
              • Recommended
              Best Home Depot in town
              Best Home Depot in town
              by
                • Recommended
                Pointsettias
                Was looking for Pointsettias. I noticed a bunch had mold on them - in the middle of the leaves, but an employee found a batch of fresh ones. They are really pretty and seem to be holding up well. Just make sure you get fresh ones.
                by
                  👍
                  I am very happy with my LG refrigerator, LG Stove and Dishwasher
                  by
                    • Recommended
                    Try to avoid this home depot
                    Never get help even called by customer service desk. Always self is very disorganized and empty.
                    by
                      Lately i noticed staff is more courteous and helpful in directing me to right place and giving input on certain items. Lots of newer and popular options of items.
                      I bought some plants., Cushions lots of sheetrock. Wood items. All met my expectations
                      by
                        • Recommended
                        Go to a different store!
                        The Store Manager is extremely rude and has called customers names to there face and under her breathe. Do yourself a favor and shop somewhere else
                        by
                          Andy at Home Depot, Totowa, NJ
                          I purchased a Samsung washer and dryer from Andy at Home Depot in Totowa, NJ. Andy is a trun professional, courteous, pay attention to details, extremely knowledgeable about products, insurance, and accessories, etc. Andy made my purchasing experience a positive one. Please recognise Andy for his exceptional customer service and for going above and beyond the call of duty. It was an absolute pleasure to work with Andy. Dustin Bradley
                          by
                            Great service
                            Very helpful staff and assistance
                            by
                              • Recommended
                              Helpful people
                              Excellent services and great prices!!!
                              by
                                • Recommended
                                Easy to locate item.
                                Most of the time nicely organized. Help always on call . No complaint.
                                by
                                  • Recommended
                                  Great Customer Service
                                  On every visit, always satisfied with customer service.
                                  by
                                    • Recommended
                                    Very clean store.perfect customer service.
                                    I bought an apple tree and I'm so happy with it.
                                    by
                                      BEST CUSTOMER SERVICE
                                      Throughout my shopping experience all employees were, respectful & helpful. You can't ask for more then that
                                      by
                                        • Recommended
                                        **Rude cashier at self checkout**
                                        Went to seld checkout .cashiers who are kids! need to know how to talk and deal with customers!.. unacceptable! And cashier should be terminated!…
                                        by
                                          Very helpful staff
                                          The staff was very helpful in renewing my card, finding the item I wanted and quickly checked me out.
                                          by
                                            • Recommended
                                            My excellent place thank you Home Depot
                                            I’m buying all my tools and materials they are always good
                                            by
                                              • Recommended
                                              Ashley and Allen was so rude
                                              Asked for discount for broken box vanity. The cashier Ashley and the manager Allen was super rude for that. They could’ve just said no instead of being so rude to us.
                                              by
                                                Dr Mel
                                                If you need help in paint, look for Dr Mel. Very knowledgeable and very funny
                                                by
                                                  • Recommended
                                                  Amazing Associates
                                                  I came in looking for 4 specific patio furniture cushions. I had already gone to 2 other locations with no luck even though items were in stock in the system. I came to the Totowa location and I found one associate who told me that they would call an associate from the department to help me. After waiting another associate named Natasha checked the stock for me and actually found the ones I needed but they were up in the steel. She went and looked for a forklift driver and was able to get them for me. Natasha was amazing. Need more associates like her. THANK YOU SO MUCH NATASHA! Made my wife happy!!!
                                                  by
                                                    • Recommended
                                                    Awesome experience
                                                    Ok, I'm always in home depot in this is the first time that I have staff of the store asking me if they can help me.
                                                    by
                                                      • Recommended
                                                      Checkout
                                                      The check out was in disarray and could use some help.
                                                      by
                                                        Sometimes it can be good
                                                        When you find so.eone who really wants to do the job, it is great
                                                        by
                                                          • Recommended
                                                          Tara Crawford & Ashley Mance
                                                          I’m providing excellent customer feedback for Tara Crawford & Ashley Mance for the Home Depot in Totowa, N.J.. Tara Crawford’s focus & dedication to understand my concerns to successfully resolve my issue was very impressive. Tara is customer centric - values us to assure we continue to give our business to Home Depot. Tara relates - understands customers very well. Ashley Mance is also an impressive talent. Ashley worked with Tara to resolve my issue. Ashley is an expert in Home Depot systems. Home Depot in Totowa, N.J. should commend - congratulate Tara Crawford (Manager) and Ashley Mance on the excellent customer service they provided to me on June 14, 2022. Both Tara and Ashley are impressive talents and Home Depot should recognize them for their commitment to excellent customer service and dedication to deliver Home Depot’s vision of growth with the customer at the center of this strategy.
                                                          by
                                                            • Recommended
                                                            No carts and no help but good variety of garden products
                                                            Plenty of products and variety to choose from . Pricing could be better and more convenient cart accessories would be appreciated
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 579 reviews

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